Mattress Mick Reviews 

So glad I went to Matress Micks , everything arrived when said it would, the lads so helpful taking away the old matress and a great price Ill be back!!

Very happy with the service the sales guy was very straight forward and a nice guy and professional big thumbs up !

Brilliant service

If I could give less I would. mouldy bed came to me I rang up they gave me a replacement bed this bed was broke
they told me they will do everything they could to help me out wether that be a new bed and store credit went over picked out a different bed tried to charge me more money after the inconvenience of the two beds I had a problem with!
AVOID AT ALL COST! Won’t shop here again!!

Don’t be fooled by the Jolly nice person that we are sold with Mattress Mick. He’s a man who is all front for the public and money. I parked my new van outside the shop in Coolock 2 weeks ago, brand new van and the first trip I took in it. The carpark was full so I parked right under the cameras at the front door. When I did there was also a large white van behind me. Both vans where under the cameras obviously placed at the front of the shop. When I came out my van was damaged. I’ve asked to sort it out without getting the Garda involved and was told everyday to call back Mick wasn’t there. Even though I knew he was at the shop everyday being. I rang and text several
Times given a different story over the course of two weeks. Eventually I drove back over and was then told, oh that camera is broken we can’t see anything even though I was told they knew the fella and he said he didn’t do it? So they have the footage and know who damaged my van and are hiding it and lying like it’s a big deal it’s only a broken light and damaged bumper not going to break the bank. Now im having to get the Garda involved. No doubt they will get lied to also. Never trust a lier is what I always say. Your property is not safe at that premises.

I ordered a product " in stock" with a promise of 5 days to delivery. 40 days are gone. Every week after a call and message I get an new ETA and an excuse.
The problem seems to have no solution

Waterford store- Wouldn’t even give the place in Waterford 1 star. It’s a terrible service. Im 8 months pregnant and was given no compensation and totally went against all consumer rights. The manager is a nasty man. Our bed was ripped and torn and he told me to get someone who deals with upholstery to fix my problem. They tried to blame us for doing it too. I highly highly recommend to STAY AWAY

Went onto online service to order a metel triple bunk bed. Got some guy called tony asking me to give my email address, gave him address, he said would send me pics of all types of beds I was lookin for, guess what never heard back 😂 I liked mattress mick from that documentary he did a few years ago, but bargain town got my funds in the end, mattress mi🤣ck me hole

STAY AWAY!!!! Worst customer service ! Faulty matress springs in matress as soon as got it when ringing to complain they kept changing people to deal with it going around circles, to be told” what do you want me to do with the matress!”. Never again will I buy from here.

I ordered a memory foam mattress from the website and the service was hassle free, nice and easy

The online customer support was extremely helpful, I was not sure what mattress to pick and Paul advised me the perfect mattress that suited me,I would highly recommend mattress mick.

Called about faulty mattress with springs broke and was asked did I have concrete blocks on the bed wow what a way to deal with a customer ( shocking )

Bought a king size mattresses recommended by paul during the week. Couldnt have spoke to a nicer bloke and he couldnt have recommended a nicer mattress. Fair play

Went into the store to order a mattress and bed frame, was told the bed would be delivered in two weeks which suited us because we needed the bed asap. As usual this was a sales tactic to get us to buy there and then. Rang the shop after one week to make sure all was in order for the two week delivery, was told it will be should be out that Friday and will receive a phone call to arrange a time. Of course we got no phone call so we rang again and were told unfortunately wouldn't be out until the following week, bare in mind that is going into waiting 3 weeks for delivery and we would receive a call back from a Manager to explain why. Never recieved a call back until another week later and were told that bed would be delivered that Friday, 4 weeks in total waiting for the bed absolutely ridiculous. Be aware they are getting the sale by telling you one thing but unfortunately you cant believe a word they say. There loss in my view, just bought a new house and had planned to buy absolutely everything with them in terms of all new beds mattresses and all new furniture etc but will not be going back

Not the best, all about marketing. Finally got my money back after 12 week.

Took 3 weeks to get the bed as they forgot, when bed was finally delivered, they forgot the headboard, when that was finally delivered it was torn,the 2nd headboard is such bad quality I will have to drill holes for it to be stable. So in actuality it took 5 weeks to get the whole bed, will not buy from there again.

We just spent 1,500 on a mattress that has to go in the garbage . Lumpy and awful . We called to see if we could do an exchange , answer was no . The guy at the store said lots of people who bought this mattress , which he pushed on us, didn’t like it. They felt profile was too high and feels unstable . We agree with that. He recommended sawing the legs off the base to reduce the height of the mattress. Do not shop here, it is a terrible store.

I won't be going back there. Mattress ordered for delivery following Friday. No delivery, when I rang they said it was out for delivery on the Thursday but couldn't explain why it wasn't delivered.
On the day they did delivery, they walked half way up the stairs and dropped it over the banisters and left it on the landing. They had to walk into the room to collect the old one anyway!
There was also the incident of the faulty chair left on the showroom floor which resulted in bruising on my arm and leg. Definitely won't be going back.

2 lads came with the mattress, but everything came to a halt at the base of the stairs. I heard them saying it wouldn't fit up the stairs, and both seemed to agree it was "mission impossible". I told them that it was possible as same size mattresses had previously been brought up without incident. I had in fact brought the old mattress (same size) down the stairs myself earlier, putting it outside when they arrived. Suddenly, it was possible, and I was told none too politely to remove ornaments on the window sill. I removed everything they asked. While they were bringing it up the stairs the dark haired "gent" was complaining about me to his colleague saying he had told me to move everything out of the way, referring to a small window sill further down the stairs. When the mattress made it up, his colleague admitted it was possible but "only just". This all took 5 - 7 minutes, half of which was spent determining that this was a supposedly impossible task and then ordering the removal of obstacles.
There was an aggressive undertone from start to finish, and I'm sorry I had any dealings with this crowd; A mistake I won't be repeating! From other reviews I see they have multiple issues from sales to customer complaints and deliveries. It should be possible to deliver a mattress without hassling the customer. I'd give zero stars if it were available, as I'm sure would many others

Bed arrived today and I can't praise the delivery guys enough for the care they took not to damage the hall and stairway bringing the new bed in and removal of old plus they took the old very large and heavy headboard..thanks lads..so happy with my new bed and matress..i recommend Matress mick