McDonald's Reviews 

I am unhappy with Mac Donald’s Belmont. First I was given the wrong order. Then forgotten and left waiting in the waiting bay for 30 mins. Then they forgot my
Chai latte and had to wait another 10 min. This isn’t the first time this has happened. Did not get an apology either

Mcdonalds William st Perth m a never rude abusive and he abusues other clients Inc myself at the restaurant I was sitting consuming a promo item of there's and the male manager black hair and light brown had the audacity to call the cops on me tried to claim I stole food even tho it was a promo item I'm steam8ng mad at the mo. So if they dontvwatch there step ill call dcp on them and report him for lack of working with children cards since im a parent .it's a massive fine loose lips sink shops one p...d off customer

Visited ringwood store and they made me a burned muffin.

Used the mobile app to order on two separate occasions and sent feedback on with complaints. Both times I asked to be contacted. On both occasions, I never received and correspondence. McDonalds does not handle complaints. They don't respond to complaints. They certainly haven't offered any resolution either.

McDonalds is a big corporation so they are able to absorb these 'losses' of reputation. Since they are happy to take some hit to their reputation, I'll just do my bit and give a 1 star for my own experience and for how I feel as a customer. Ignored, and with no resolution. So for anyone reading this, McDonalds may be a convenience restaurant, but if you have an alternative, just choose the alternative instead.

The service is very slow but they were very nice.
The food was okay.

I only use McDonalds when there are no other options ,
I have never been to McDonalds and been completely happy with the food
The positives of McDonalds are good locations , good interiors and fairly fast service
Everything at McDonalds is usually marked up 500% to 1000% for example the drink that costs $3 is really only 30 cents cost price , the $3 fries is only about 30 cents worth and the $8 burger is only about $1.50 cost price .
I prefer the to go to the old fashion style owner operate fish and chip burger shops in Australia for example for $3 , I get that many chips wrapped in white paper that I can hardly eat because of the large quantity , they peel the potatoes fresh themselves unlike the tiny amount McDonald sell you
They cook the burgers from fresh ingredients on an open grill in front on you and they don:t use processed ingredients like McDonalds
I once went into McDonads and asked for a toasted cheese sandwich and the assistant said you will have to wait 10 minutes while the sandwich is defosted from the freezer so the toasted sandwiches are even defrosted and not fresh at McDonalds
McDonalds are gradually price themselves out of the budgets of many families and will lose market share to Australian companies like Hungary Jacks

Visited McDonald's Auburn 4 days ago. First visit there, possibly the last McDonald's.
Went to place an order at the McCafe counter but the lady said the machine there was not working. WHAT!!. McDoesn'tWork! If I wanted "to order anything" go to one of the inert unfriendly machines standing guard at the entrance. That was another 10 minutes of my life. Me struggling and watched by a young staff. Could be my age or colour or both.
At 17:04:10 with Ticket No:184, I finally got an order in for a hot chocolate and a bottle of water for my guest. The machine allowed me a choice of being served at the table - Hurrah! Now comes the fun part...waited waited waited for 15 min there was nothing coming. Oops! Did I accidentally placed an order for a next day delivery. Oh dear! Got up and went to the pickup counter and enquired if I was still getting my order today! "Yes, of course Sir! Just ask the lady at the McCafe counter and she will organise it for you" Whew, what a relief.
McShocker!! there was no one at the McCafe counter. 5 mins past and she appeared. Told her I am missing my order. "Sorry, I will get it to you shortly", says the McCafe lady.
NOTHING!!! Ahha...I know this game....the wait wait wait game.
Walked up to the pickup counter again and asked for the manager. Told her I had been waiting for 33 minutes for a hot chocolate. She went to the McCafe lady and she says, "there is no such order on my screen." What!! No McScreen!! The lady manager then made the hot chocolate and gave me a bottle of water. Ohh dear dear...there was a lump of chocolate at the very bottom of my hot chocolate, presumably the water or the milk was not hot enough.
I have some very chosen words flying through my head. Nope I am not going to say it. Still not writing it here.
McDonald's I hope you don't mind if I McNoShow anywhere near your outlets. Maybe if I have dementia...possibly...unless I get a tattoo on my arm..."No Maccas if still alive". It will make my doctor very happy.

After ordering Sausage and Egg muffin using Kiosk terminal at Belconnen food court McDonalds in ACT at 12:02pm, I waited over 10 minutes while other orders were being completed before my 1 item. When I finally received my item, muffin were not toasted as how they usually are and cold with cooked content in the middle. YUK!!! Seriously, it took them over 10 minutes to prepare 1 item and yet they still manage to stuff it up! Totally unacceptable! They should change their name to Mc S#!T. I don't think I will use that restaurant again.