Medical Expenses Consulting UK Ltd Reviews 

The team has worked very quickly to get my referrals through and get me seen by a specialist rather quick. Everytime I have a query, Nina or Mandy have responded and gotten my queries answered and my claim
to the right department to get sorted. Highly recommend them!

Fiona MacKenzie-Shannon was absolutely amazing. She was incredibly professional, full of empathy and SO efficient. She made a pretty stressful time a whole lot easier. MEC are lucky to have such a fantastic employee in their team!
Matt and Karen

Big thanks to Mandy for all of her help and support. As a clinician seeing Healix patients I've found them incredibly difficult and time consuming to deal with from an admin perspective, to the point I was going to stop working with them. After Mandy got in touch to facilitate this she has made this whole process so much easier and has saved an awful lot of time. Thanks so much Mandy.

Can’t praise MEC medical enough especially Nina Goodstall who followed through the whole insurance process so quickly. We are so grateful to Nina who did an excellent job and our medical appointment is confirmed literally the next day. Amazing.

My workplace offers Healix medical insurance, and uses MEC as the intermediary to manage the process. My experience with MEC has been excellent, especially when dealing with Nina Goodsall. Nina is an excellent ambassador for MEC, consistently providing efficient and accurate information. I would not hesitate to recommend MEC and, in particular, Nina.

A brilliant service and Nina was super helpful! Thank you

Nina Goodsall took a keen interest in my wife's condition, she was very prompt in confirming health insurance approval to proceed. Her efficiency in keeping us updated is exemptlorary, we are most grateful for her excellent work

Great help and guidance by Nina Goodsall who was very efficient in getting back to me and also helped advise to make the process very easy.

Big thanks so far to Nina (and team) for helping me organise my up and coming treatment. Very easy process so far.

A big thank you to Nina and the team at MEC for always being helpful and supportive. Makes the process smooth and stress-free during times you need it to most. Truly appreciate all of their help and would highly recommend.

I have no hesitation in giving MEC Medical a well-deserved 5-star review. Nina and Mandy have been brilliant throughout the entire claims process, taking the time to explain every step clearly and making everything as straightforward as possible. MEC’s communication has been prompt, clear, and professional, and they've always been incredibly helpful in answering any questions I've had. I'm very grateful for all of their support. Their excellent customer service has made what could have been a stressful experience much easier. I would highly recommend MEC Medical to anyone who needs their services.

A shout out goes to Nina Goodsall at MEC.
Nina is consistently responsive courteous and at the same time personable. Her commitment to help clients makes dealing with MEC pleasant and easy.
If an organization is its people, then MEC gets a 5-star rating thanks to Nina's professionalism.

Nina is always very responsive and follows up on my enquiry swiftly.

Nina has been wonderful in helping me organise the support I needed. I have used MEC several times now and I cannot be more positive about the service received from Nina.

I can’t praise MEC enough especially Mandy Steadman. Customer service is beyond excellent and Mandy always goes the extra mile. Mandy ensured I was kept upto date and went out her way to resolve a sticky situation. Thank you.

Fiona is exceptionally professional and consistently goes above and beyond in her approach. She has taken the time to truly get to know the patient, and it shows whenever I call, she recognises my voice immediately, which reflects a genuine personal interest and care.
Her explanations are always clear, and she follows up very promptly, ensuring nothing is left unresolved.
Overall, Fiona delivers a level of service that feels both highly competent and deeply personal.

The team at MEC especially Mandy have been so helpful arranging approvals with my insurance company and helping coordinate information from the hospital to my authorisation through quickly.
She has always gone over and above whenever I have had dealings with MEC and Helix. Cannot thanks her and her colleagues enough.

Mec-medical have been great but Mandy Steadman is amazing and has now a fantastic job and assisted me so much in getting my claim processed authorised.

Thank you and well done Mandy. You are an amazing assest to Mec -Medical who hopefully recognise and
reward you for your amazing level of service and professionalism.

Dealing directly with AXA is a nightmare,
so I only go through mec-medical now and Mandy Steadman does a fantastic job of overseeing our claims and getting the correct authorisations in place.
Great Job !

Dealing with MEC I have always found them to be very professional and helpful, Lisa simmonds who I dealt with today couldn’t have been more helpful she explained the process and made me feel assured that things would be dealt with asap…. Pleasant personality makes all the difference.