Mechanics Cooperative Bank Reviews 

104
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was greeted as soon as I came in, was helped immediately even though everyone was busy. They made sure you knew that they knew about you needing help. I opened an account, fast, easy, and comforta... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great experience opening my new account. The representative was extremely helpful, professional, and made the entire process easy and comfortable. He took the time to answer all my questions... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently moved from Taunton to Middleboro and have gone to the Bridgewater branch a few times. Every person I have encountered has been very competent and friendly. They have each gone out of their... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Branch Manager, Karen Capelo, opened a checking account for me on 12/8/23. She couldn’t have been any nicer and kinder! I can get easily stressed these days, but her positive attitude and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bank
  2. Financiële instelling

Geschreven door het bedrijf

Mechanics Cooperative Bank offers a wide variety of personal and business deposit and loan products. As a Massachusetts co-operative bank, 100% of customers’ deposits are always fully insured. Established in 1877, Mechanics Cooperative Bank is Massachusetts’ second-oldest co-operative bank with nine conveniently located branches in Bridgewater, Taunton, North Dighton, Somerset, Swansea, Fall River, Westport and New Bedford. For more information, call 1-888-MECHANICS (632-4264) or visit Mechanics-Coop.com. Member FDIC. Member DIF. Equal Housing Lender.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

104 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(104)

21 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Bank that actually values customers and relationships.

Been a customer well over 20 years and they are a local customer service oriented bank that values relationships. Can’t thank all of the staff at Mechanics in Dighton, Ma and notably Brittany Whalon for the support in helping my elderly father who is a Vietnam Veteran with some bank issues.

22 september 2025
Review zonder uitnodiging
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Antwoord van Mechanics Cooperative Bank

Thank you for your wonderful review, Jaime! We’re thrilled to hear about your positive experiences over the years and appreciate your recognition of our incredible staff! Supporting our customers and their families will always be our top priority. In addition, we thank your father for his service. If there is ever anything we can do for you in the future, please do not hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Sonya E

Sonya E. was absolutely lovely—kind, patient, and super helpful. She made the whole process smooth and easy. Thank you, Sonya!

30 juni 2025
Review zonder uitnodiging
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Antwoord van Mechanics Cooperative Bank

We’re thrilled to hear about your positive experience with Sonya! Our team always strives to provide exceptional service, and it’s wonderful to know that Sonya made your visit smooth and enjoyable. Thank you for sharing your feedback, Kimberly!

Beoordeeld met 5 van de 5 sterren

Hacked attempt

I recently had an experience of fraud or attempted fraud in my account .Tayler the manager reported it with all the details I gave her and changed all my accounts to a new number .So grateful for them .They are always professional helpful and so kind

28 mei 2025
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Antwoord van Mechanics Cooperative Bank

Thank you for sharing your experience, Linda! We're thrilled to hear that Tayler provided you with the prompt and professional support you needed. Our team is dedicated to ensuring our customers feel safe and valued. Your kind words motivate us to keep delivering excellent service. We're here if you need anything!

Beoordeeld met 5 van de 5 sterren

They are phenomenal

They are phenomenal, I love them always helpful

11 februari 2025
Review zonder uitnodiging
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Antwoord van Mechanics Cooperative Bank

Lisa, thanks for the fantastic review! We're thrilled to hear you find our team helpful. Your support means the world to us, and we’re committed to keeping that positivity going. Looking forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

Been coming to these bank for years

Been coming to these bank for years. Great people that help you with everything. Glad I’m a member with this bank.

8 februari 2025
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Antwoord van Mechanics Cooperative Bank

Margarita, thank you for being a loyal customer for so many years! We're thrilled to hear that our team has consistently provided the support you need. Your feedback means a lot to us, and we're excited to continue serving you with the same dedication. We look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

The Somerset Branch is Exceptional

The Somerset, MA Mechanics Bank branch has a top notch staff. They are professional in every way and extremely welcoming. In my review, I have to point out that Maria, at the Somerset Branch is exceptional. No matter what question I have ever asked her about my banking she has answered. She goes above and beyond. I truly hope you appreciate the valuable employees, you have, that staff the Somerset Branch.

3 februari 2025
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Antwoord van Mechanics Cooperative Bank

Kathleen, we thank you for sharing your experience at the Somerset Branch with us. We're happy to hear that Maria, along with the entire staff is always there with a welcoming hello and to answer any question you may have! Thank you for being a customer of Mechanics Cooperative Bank, and we hope to see you again real soon!

Beoordeeld met 5 van de 5 sterren

Great local bank!

3 februari 2025
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Antwoord van Mechanics Cooperative Bank

Hi Tom, thank you for the 5-stars! We appreciate your support and will always aim to continue providing you with exceptional service. Look forward to seeing you again soon! #LetsKeepitLocal!

Beoordeeld met 5 van de 5 sterren

My experience with Mechanics Bank has…

My experience with Mechanics Bank has been very positive. They went above and beyond for us. They are very friendly and professional. I highly recommend them. A Big-Shout out to Jillian, Sandra, Jenn, Brittany and Paula.

20 september 2024
Review zonder uitnodiging
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Antwoord van Mechanics Cooperative Bank

Debbie, we’re thrilled to hear about your positive experience with us! Our team is dedicated to providing exceptional service. Your recommendation means a lot to us. Thank you for sharing your feedback!

Beoordeeld met 5 van de 5 sterren

Positive and pleasant

My experience with Mechanics Bank has always been positive. The staff there knows what they are doing, and complete any task quickly and competently. My dealings with Lorrie were rapid and Very pleasant.

15 mei 2024
Review zonder uitnodiging
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Antwoord van Mechanics Cooperative Bank

Hello, thank you for taking the time to share your feedback and experience with us! We appreciate your support and are pleased to hear that Lorri was able to complete your transactions efficiently and in a pleasant manner! We look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

Excellent Service

The manager of the Dighton branch is extremely knowledgeable, efficient, and professional.

9 april 2024
Review zonder uitnodiging
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Antwoord van Mechanics Cooperative Bank

Hi John, thank you for taking the time to share your positive feedback about Karen, our Dighton branch manager! We appreciate your support and hope to continue providing you with exceptional service in the future. Look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

Bridgewater Branch is tops!

Nolan Foy and Donna Viera helped me roll over a CD. They are always so helpful and friendly. Everyone in the Bridgewater branch is tops!

9 april 2024
Review zonder uitnodiging
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Antwoord van Mechanics Cooperative Bank

Linda, thank you for sharing your wonderful experience with Nolan and Donna at our Bridgewater branch! We're delighted to hear that they provided you with top-notch service. Our team strives to be helpful and friendly at all times, and we're thrilled to know we hit the mark. We appreciate your kind words and look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

The Kempton Street branch is tops.

The Kempton Street branch is tops.. five stars and then some. I’ve had several interactions with Chad and Nancy and always receive a warm reception and excellent customer service, which is refreshing these days. Very satisfied customer here.

16 maart 2024
Review zonder uitnodiging
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Antwoord van Mechanics Cooperative Bank

Hello! Thank you so much for your glowing review of our Kempton Street branch! We are thrilled to hear that Chad and Nancy consistently have provided you with excellent customer service. We pride ourselves on delivering top-notch service, and we are delighted to know that you were satisfied. We look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

Customer service.

My recent interaction with Brittnay Whalon at the main office was terrific. She was very professional, and everything was done quickly and accurately. She is a great representative of the bank. Ed Brennan

12 maart 2024
Review zonder uitnodiging
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Antwoord van Mechanics Cooperative Bank

Hello Mr. Brennan, thank you so much for your kind words about your experience with Brittany over at our Main Office! We are thrilled to hear that she provided you with professional and efficient service. We truly appreciate your feedback and hope to continue exceeding your expectations in the future. If there is ever anything we can do for you in the future, please do not hesitate to give us a call! #LetsKeepitLocal!

Beoordeeld met 5 van de 5 sterren

Satisfaction of working with Brittany Whalon

I was working with Brittany Whalon, the Branch Manager @ 316 Broadway in Taunton. She went above and beyond with several meetings on numerous occasions to process and conclude my 401K Account to transition into an IRA with Mechanics Cooperative Bank. Brittany's professionalism and kindness made this process go smoothly. My family has been with Mechanics Bank for over 20 years and we have never been disappointed and will continue our business with Mechanics Cooperative Bank.

9 maart 2024
Review zonder uitnodiging
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Antwoord van Mechanics Cooperative Bank

Deborah, thank you for sharing your positive experience with Brittany at our Main Office! We are thrilled to hear about the exceptional service you received while transitioning your 401K account to an IRA. We appreciate your loyalty to Mechanics Cooperative Bank and look forward to continuing to serve you and your family for many years to come.

Beoordeeld met 5 van de 5 sterren

Satisfied customer.

Bret Jardin is always a pleasure to deal with.Bret is a true asset to Mechanics Bank.

15 februari 2024
Review zonder uitnodiging
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Antwoord van Mechanics Cooperative Bank

Hi Jean, we can't thank you enough for the kind words and for being a Mechanics Cooperative Bank customer. We'll be sure to pass along the message to Bret and his manager! If there is ever anything we can do for you in the future, please do not hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

VERY HAPPY !!

VERY HAPPY !!

Service is top notch! Always quick to review any questions I might have.

My Mom was one of their first or at least went waaay back! customers in Taunton,MA

8 februari 2024
Review zonder uitnodiging
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Antwoord van Mechanics Cooperative Bank

Hi Kirk, thank you for the kind words! We are so happy to hear we have been able to consistently provide you with top notch service every visit! We are here if you need anything - don't hesitate to give us a call or stop on by! #LetsKeepitLocal!

Beoordeeld met 5 van de 5 sterren

Not just an account here!

The staff is always welcoming, helpful and knowledgeable. I’m treated by name at every visit which makes me feel as though I’m not just another account. I had to make what turned out to be a very complicated wire transfer recently and everyone involved (shout out to Chad, Sonia and Nancy) really worked diligently and patiently with me to accomplish it. New staffer, Aliyah, was great as well and will be a wonderful addition to your team,

8 februari 2024
Review zonder uitnodiging
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Antwoord van Mechanics Cooperative Bank

HI Jeanne, we can't thank you enough for taking the time out of your day to leave a detailed review. We are so excited to hear that the branch was not only able to assist, but was able to work together to make the process as painless and efficient as possible. We'll be sure to share your kind words with the team. If there is ever anything we can do for you in the future, please do not hesitate to stop by or give us a call! #LetsKeepitLocal!

Beoordeeld met 5 van de 5 sterren

My banking experience has been top…

My banking experience has been top quality over the past years of dealing with Mechanics bank and the workers at the Somerset Branch. I have recommended friends to Mechanics.

28 december 2023
Review zonder uitnodiging
Logo Mechanics Cooperative Bank

Antwoord van Mechanics Cooperative Bank

Hi Cathy! Thank you so much for your kind words and for recommending us to your friends. We're thrilled to know that your banking experience with Mechanics and the Somerset Branch has been top-notch. We appreciate your support and look forward to serving you and your friends in the future.

Beoordeeld met 5 van de 5 sterren

From WBZ

Ms. Brittany Whalon, Taunton Branch Manager, was very professional and helpful. We could only say the best about her. She answered all the detailed questions that new customers like us might ask and did that in a friendly manner.

22 december 2023
Review zonder uitnodiging
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Antwoord van Mechanics Cooperative Bank

Hi Barbara! Thank you so much for your kind words about Ms. Brittany Whalon, our Taunton Branch Manager. We're thrilled to hear that she provided you with a professional and friendly experience, answering all your questions. We'll make sure to pass on your feedback to her. If you have any more questions or need further assistance, please don't hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Excellent customer service as always

23 december 2023
Review zonder uitnodiging
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Antwoord van Mechanics Cooperative Bank

Hi Michael! Thank you for your kind words about our customer service. We strive to provide excellent service to all our clients. If you need any further assistance, feel free to reach out. We appreciate your support and hope to continue exceeding your expectations.

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