I went in to open a certificate of deposit and the staff could not have made it an easier process. I was helped by Helen Oliveira at the Swansea branch, and she took the time to make sure I was well i... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I was greeted as soon as I came in, was helped immediately even though everyone was busy. They made sure you knew that they knew about you needing help. I opened an account, fast, easy, and comforta... Toon meer
Bedrijf heeft geantwoord
Nicole, Erin & Donna have always been so helpful and pleasant over the years at the Bridgewater Branch! Keep up the good work! Much appreciated!
I had a great experience opening my new account. The representative was extremely helpful, professional, and made the entire process easy and comfortable. He took the time to answer all my questions... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Mechanics Cooperative Bank offers a wide variety of personal and business deposit and loan products. As a Massachusetts co-operative bank, 100% of customers’ deposits are always fully insured. Established in 1877, Mechanics Cooperative Bank is Massachusetts’ second-oldest co-operative bank with nine conveniently located branches in Bridgewater, Taunton, North Dighton, Somerset, Swansea, Fall River, Westport and New Bedford. For more information, call 1-888-MECHANICS (632-4264) or visit Mechanics-Coop.com. Member FDIC. Member DIF. Equal Housing Lender.
Contactgegevens
470 Myles Standish Boulevard , 02780, Taunton, Verenigde Staten
- 1-888-632-4264
- mechanics-coop.com
4,9
Uitstekend
106 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
From WBZ
Ms. Brittany Whalon, Taunton Branch Manager, was very professional and helpful. We could only say the best about her. She answered all the detailed questions that new customers like us might ask and did that in a friendly manner.
22 december 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Hi Barbara! Thank you so much for your kind words about Ms. Brittany Whalon, our Taunton Branch Manager. We're thrilled to hear that she provided you with a professional and friendly experience, answering all your questions. We'll make sure to pass on your feedback to her. If you have any more questions or need further assistance, please don't hesitate to reach out.
Excellent customer service as always
23 december 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Hi Michael! Thank you for your kind words about our customer service. We strive to provide excellent service to all our clients. If you need any further assistance, feel free to reach out. We appreciate your support and hope to continue exceeding your expectations.
Love doing business at the Somerset…
Love doing business at the Somerset branch... the manager is fantastic and all of the employees are friendly. They know me by name and they actually care ...good people make the difference!... 5 🌟
19 december 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Hi Matt! Thank you so much for your kind words about our Somerset branch. We're thrilled to hear that you had such a positive experience with our manager and staff. Providing excellent service and building meaningful relationships with our customers is what we strive for. We truly appreciate your support and look forward to serving you again soon.
I recently opened an account at the…
I recently opened an account at the Fallriver branch and was blown away at how friendly and helpful the staff was. Katie was a delight in getting me started and made the process so easy and painless. Colleen was so personable, the whole interaction felt as if I was banking with friends. The team there is doing amazing. I'm so happy to be a New mechanics customer!
12 december 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Jason, thank you so much for your amazing review! We're thrilled to hear about your positive experience at our Fall River branch. Katie and Colleen are truly exceptional, and we're glad they made your banking process easy and enjoyable. We strive to create a friendly and personable environment for our customers. Please let us know if there is ever anything we can do for you in the future!
The Branch Manager
The Branch Manager,
Karen Capelo, opened a checking account for me on 12/8/23.
She couldn’t have been any nicer and kinder! I can get easily stressed these days, but her positive attitude and professionalism calmed me right down!
I look forward to banking at Mechanics Cooperative’s beautiful branch in Dighton.
8 december 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Hello, and thank you so much for taking the time to share your experience with Karen, our Branch Manager. We're delighted to hear that she provided top-notch service and made you feel calm and comfortable. We appreciate your kind words and look forward to serving you again in the near future. If there is ever anything we can do for you, please do not hesitate to reach out!
New account
My husband and I opened an account, everyone was very friendly, and Sandra answered all our questions, professionally and with courtesy! The atmosphere was very pleasant….look forward to doing business here!
9 november 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Hi Susan, thank you so much for your kind words! We're thrilled to hear that you and your husband had a great experience opening an account with us. Sandra will be delighted to know that she was able to assist you professionally and courteously. We appreciate your support and look forward to serving you again in the future.
Great customer service
Taylor was very knowledgeable, patient answered all my questions without rushing me through the process. I am legally blind and it is so nice to have a young person like this at my bank.
31 oktober 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Donna, thank you for sharing your positive experience with Taylor. We're thrilled to hear that she provided you with excellent service and made you feel comfortable throughout the process. We appreciate your kind words and value your feedback. Please don't hesitate to reach out if you have any further questions or need assistance in the future.
Brittany Whalon the manager at the…
Brittany Whalon the manager at the Broadway Branch helped me navigate some account changes.
She was so patient, helpful and knowledgeable that it made the experience very pleasant. She is a credit to the banking industry. I look forward toward our next meeting. She is a total professional.
20 oktober 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Hi Peter! Thank you so much for your kind words about Brittany. We're thrilled to hear that she provided excellent assistance during your account changes. We appreciate your feedback and we'll be sure to pass along your compliments to her. We look forward to serving you again soon. Have a great day!
Lawrence is as good as they get
Lawrence is as good as they get. It is so refreshing to be able to actually talk with someone and absolutely trust them best customer service around.
3 oktober 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Hi Paul, thank you for your kind words! We're thrilled to hear that Lawrence provided you with exceptional customer service. We pride ourselves on building trustworthy relationships with our customers. If you need any further assistance, please don't hesitate to reach out. We appreciate your support!
Donna
Donna, was nice and very helpful setting my account up.
I’m happy with the customer service.
I’m hoping this will be a good bank.
23 september 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Hi Carolyn, thank you for taking the time to leave us a review. So happy to hear you had a great experience at our Bridgewater office. We look forward to seeing you again soon! If there is anything we can do for you, please do not hesitate to give us a call at 1-888-MECHANICS (632-4264).
I was at Broadway Taunton Branch…
I was at Broadway Taunton Branch earlier, the manager Brittany was so friendly and helpful. Love the staffs and their services!!!
28 september 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Hello! Thank you so much for your kind words and review. If there is ever anything we can do for you in the future, please do not hesitate to reach out. We look forward to seeing you again soon!
Brittany at the Broadway branch is…
Brittany at the Broadway branch is fantastic! She has a great customer service attitude, and she’s very helpful
25 september 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Hi Richie! Thank you for your kind words about Brittany at our Broadway branch. We're thrilled to hear that she provided you with excellent customer service and was helpful. We'll make sure to pass along your feedback to her. If you have any other questions or need further assistance, feel free to reach out. Have a great day!
Best area bank
I have been using the North Dighton branch for personal and then business banking since the branch opened and have dealt with many different banks and none are even close to the service I have received. Karen Capelo, the branch manager, always offers professional care whether it's opening an account or day to day activities, without exception. I highly recommend this bank and branch.
10 september 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Hi Joseph, thank you so much for your amazing review! We're thrilled to hear that you've had such a positive experience with our North Dighton branch. We're here to provide professional and exceptional service every step of the way. Thank you for recommending us - we are here if there is ever anything we can do for you in the future!
CD issues
Just a note to thank the stay at the Broadway branch in Taunton for their excellent service. A special thanks to Brittany for her assistance in resolving issues. In my opinion she goes above and beyond.
29 augustus 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Hi Paul, thank you for your kind words and for taking the time to share your positive experience at our Broadway branch in Taunton. We're delighted to hear that Brittany provided excellent service and went above and beyond to assist you. We appreciate your feedback!
Whittenton Branch
We had a great experience with Britney. Everything went smooth, nice branch to deal with.
29 augustus 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Thank you, Ray, for your kind words! We're thrilled to hear that you had a smooth and enjoyable experience with Britney. We appreciate your feedback and look forward to serving you again in the future. If there is ever anything we can do, please do not hesitate to reach out at 1-888-MECHANICS (632-4264).
Mechanics Cooperative Bank is…
Mechanics Cooperative Bank is excellent. Staff is very courteous and knowledgeable. I have been with this bank for many year's and has always been a good experience. Recently opened an IRA account and the process went smoothly. Thank you Brittany Whalon!
24 augustus 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Hi Jason, thank you for taking the time out of your day to leave us a review. Glad to hear Brittany made your experience over at our Main Office a pleasant one! We'll be sure to share the feedback directly with her and her team. If there is ever anything we can do for you in the future, please do not hesitate to reach out directly - 1-888-MECHANICS (632-4264) Thanks again!
everyone here is wonderful to work…
everyone here is wonderful to work with.
Donna is tge best
22 augustus 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Hi Tanya, thank you for taking the time to leave us a review. We'll be sure to share your kind words with Donna and the Bridgewater team! If there is ever anything we can do for you in the future, please do not hesitate to reach out and we thank you for banking with Mechanics Cooperative Bank.
Awesome people at the mercy of a very flawed internet!
I have much praise for the personnel at the various branches and they go our of their way to make us feel valued. A "hometown" bank is very important to us. But (the big "but"), there have been so many occurrences of hacking and fraud through the years that this months "Fraud Alert" is just too much to bear. In fairness, every institution is facing these threats, so I really hate to single out MCB. On the other hand, the funds entrusted to the bank are maybe the most important funds we have because they represent our budget and keeping current with our creditors (like the our mortgage holder). Whether or not the money is protected by the FDIC is immaterial. The disruption the loss of access to our accounts, or the potential loss of our money would be devastating in the short term. It appears that I was targeted in this latest rampage by hooligans. Already wary of using my smartphone to do finacial transactions, a week or so ago I was prompted to update my password during a login attempt. The reason given was a recent upgrade to the MCB security system (paraphrased). Tonight, on my computer, the new password was rejected. That sent chills up my spine. When the old password worked, I was sure I'd been hacked. And, just because I do not see tampering today does not mean it will not happen. I changed my credentials, but will not sleep well tonight. I may be on the lookout for some clean coffee cans.
23 juli 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Dear Mr. LeRoyer, thank you for taking the time to share your positive feedback about the staff at our various branches. We are delighted to hear that they have consistently made you feel valued and that our bank has become your trusted hometown bank!
We understand your concerns regarding the occurrences of hacking and fraud that have affected the banking industry and share in your frustrations. We apologize for any inconvenience caused by the recent fraud alert and please be assured that we are committed to safeguarding your money and continuously improving and enhancing our security systems to remain on top of all forms of fraud.
Regarding the prompt to update your password, this was a legitimate security measure taken to further protect your account. A member of our team will be reaching out to assist and answer any questions you have regarding your account and our online banking platform.
We thank you for choosing Mechanics Cooperative Bank as your trusted banking partner. We appreciate your feedback, and we will continue striving to exceed your expectations.
A++++++ experience.
5 juli 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Really glad you had a positive experience, Medicis. Thanks for reviewing. See you soon!
Westport Branch
Always a pleasure to do my banking at the Westport Branch. The bank tellers are friendly and knowledgeable and greet me by my name. Elizabeth and Naomi always provide friendly banter. Sandra is an excellent branch manager. Why bank anywhere else?
21 juni 2023
Review zonder uitnodiging
Antwoord van Mechanics Cooperative Bank
Hi Paul, glad to learn your experience was a positive one. Hope you have an amazing day! If there is ever anything we can do for you in the future, please do not hesitate to reach out at 1-888-MECHANICS (632-4264)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.