Great service! I recently bought my Arri Amira from Media Station. Staff were knowledgeable and friendly with quick response times. Shipping to Sydney was fast and secure with tracking. Support... Toon meer
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EDIT: After submitting the below review, a member of Media Station emailed me with an apology, saying that their staff should have refunded me. They went on to offer me a refund, on the condition... Toon meer
Bedrijf heeft geantwoord
Have ordered from them a few times and overall very good experience. When I had an issues, they responded pretty quickly and resolved the problem without much hassle. Pleasant dealings, will definitel... Toon meer
Hadn't heard of this company until searching for a product online, and was happy to see they offered a cheaper price than what was available overseas. Delivery was very fast too.
Bedrijfsgegevens
Geschreven door het bedrijf
Media Station is a Video and film production services based in Melbourne Australia, we also collaborate internationally with film studios in Asia. Media Station was established in 2008 providing video production and design services to clients in Melbourne. Since 2014 we have been filming commercial projects for film and TV we also provide news media services including live stream events to international clients. Please contact us for your film production needs, including branded contents, TV commercials and film projects. We have been providing quality and genuine products to Australians since 2008. We are a Melbourne based media services provider and stock products that are reliable and familiar to our team. We can confidently provide you with quality products knowing that they have been used and tested by us in the field, this brings a certain assurance and expertise in providing you unparalleled customer service.
Contactgegevens
Melbourne, Australië
- mediastation.com.au
4,4
Uitstekend
25 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Items arrived quickly and well packed
28 december 2025
easy transaction+++ Local delivery
2 januari 2026
Review zonder uitnodiging
Brand New Nisi Lens as described
Brand New Nisi Lens as described, easy transaction so will definitely buy again. It arrived after 2 day which was very quick and ready to shoot.
5 september 2025
Purchased Arri lens from Media Station
Purchased Arri lens from Media Station, exactly as shown in photos and delivered in just two days, amazing service.
2 september 2025
Review zonder uitnodiging
Camera arrived next day
Bought a camera and it arrived next day, super quick and looked exactly like the photos, thanks alot, will buy other camera gear as well.
7 augustus 2025
Dodgy Little Business
EDIT: After submitting the below review, a member of Media Station emailed me with an apology, saying that their staff should have refunded me. They went on to offer me a refund, on the condition that I remove this review. Still unclear whether they really don't understand their obligations under consumer law, or simply don't care. Either way, steer clear.
Ordered an item from Media Station, and received the wrong colour. Advised them of their mistake; they replied that they ran out of the item I ordered and sent me an alternative instead. I told them I wasn't interested and requested a return, to which they refused, citing their returns policy. Plenty of back and forward; unable to make them concede I shouldn't have to keep something I never ordered.
Hard to tell if they're knowingly dishonest or just incompetent. Now resolving via a credit card chargeback. Very strange little business.
22 augustus 2025
Review zonder uitnodiging
Antwoord van Media Station
Dear Peter,
Thank you for your feedback. We are sorry to hear that you are unhappy with the colour of the item you received and that this has led to such a frustrating experience.
We have reviewed our records for your purchase of a shaver valued $18 and can see that when the Shaver colour you selected was out of stock, our team sent you an email to inform you of this and to advise that we would be shipping the identical model and specification of shaver, but in a different colour, to avoid further delay.
We understand that the colour may not have been to your preference. We also acknowledge that due to Australian health regulations regarding personal grooming devices, our returns policy for these items is very strict. The Policy is the same for all retailers, once Shavers are used, they cannot be returned.
This is a standard restriction we are legally obligated to follow.
To resolve this matter in good faith, we have offered you a full refund. Our prior offer of a full refund, with no need to return the item, was not accepted.
Sincerely,
Media Station
Wow thank you for the swift…
Wow thank you for the swift international delivery, everything inside as described on the website.
17 augustus 2025
Have ordered from them a few times and…
Have ordered from them a few times and overall very good experience. When I had an issues, they responded pretty quickly and resolved the problem without much hassle. Pleasant dealings, will definitely buy again!
19 augustus 2025
Review zonder uitnodiging
Fast delivery
Fast delivery, new product as described. Thank you
2 augustus 2025
Review zonder uitnodiging
Didn't send product that were ordered
Didn't send product that were ordered, left me waiting then said they had emailed they wouldn't send order.
23 juli 2025
Antwoord van Media Station
Thank you for your order. Your item was refunded same day of purchase, and you were notified by email and your payment method as well. Please check your email and follow up on your order to check its status. Thank you
Genuine made in Japan products with…
Very very happy with this company. Genuine made in Japan products with fast delivery and good communication from Media station. Highly recommended.
29 juni 2025
good price thanks
12 mei 2025
Great service!
Great service! I recently bought my Arri Amira from Media Station.
Staff were knowledgeable and friendly with quick response times. Shipping to Sydney was fast and secure with tracking. Support since my purchase has been great, with them helping me to complete my kit.
Highly recommend Media Station!
10 januari 2025
Review zonder uitnodiging
Arri Alexa Mini Purchase!
Through this company I was given the opportunity to own an Arri Alexa Mini, which was used but in great condition. It was carefully packaged and customer service is excellent and responsive, 100% recommend!
18 oktober 2024
Review zonder uitnodiging
Excellent service
20 juli 2024
Hadn't heard of this company until…
Hadn't heard of this company until searching for a product online, and was happy to see they offered a cheaper price than what was available overseas.
Delivery was very fast too.
19 juni 2024
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