MedTree Reviews 6.892

TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Good fast communication and despatch, arrived on time , Upgrade Resus Anne ,completed with in 15 minutes,clear instructions. APP for QCPR did ,work after a failed login , taken 30 mins to sort out... Toon meer

Beoordeeld met 5 van de 5 sterren

I delt with someone called Aaron Edwards and he was super helpful in sorting out a design fault with my boots. He was quick to respond, Really friendly and supportive of sorting out my issue. He even... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought a 5.11 EDT. Fast delivery and shipping. The product itself feels a bit expensive for a small piece of metal, but it's far less bulky than the competition, so worth it if you want something that... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a problem with a faulty item. Aaron from the customer service team responed the same day asking for some more info. Once he received it they sent a replacement that day. Amazing service, as some... Toon meer

Bedrijfsgegevens

  1. EHBO-post
  2. Ziekenhuisbenodigdheden

Geschreven door het bedrijf

MedTree, previously Bound Tree Medical Europe Ltd, is a UK owned, worldwide distributor of over 18,000 first aid and medical products including first aid kits and supplies, medical instruments, hospital equipment, paramedic supplies as well as the full range of 5.11 Tactical clothing. With a fantastic range of products and excellent customer service, MedTree provide an unrivalled service that you can rely on for all your emergency medical needs...

For all your emergency medical needs

Geschreven door het bedrijf

Free UK Delivery
As standard, all UK orders over £25 + VAT are despatched on our free delivery service. Need it quickly? We have a range of delivery options available including express, next day and Saturday delivery to ensure you get your order as quickly as possible and with our courier's (DPD) text and email notifications you will be provided with a 1-hour delivery slot so no more hanging around waiting for the driver to turn up (for more details please go to https://medtree.co.uk/delivery)
Rewards Club - earn money while you shop
With our Rewards Club, you can earn money while you shop. Simply sign up for an account at https://medtree.co.uk/customer/account/create and shop like you normally would, then you will receive reward points towards your next purchase.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Replacement First Aid items

MedTree supplied replacement items for my personal first aid kit at a very reasonable price. The items were as described and the package was swiftly dispatched and received. All the while they kept me informed of the progress.

30 december 2025
Beoordeeld met 5 van de 5 sterren

Fantastic service.

Ordered a multi tool for a forgotten Christmas present between Christmas and New Year, item arrived on the 30th December. Fantastic service.

29 december 2025
Beoordeeld met 5 van de 5 sterren

Ease of ordering and clarity …

Ease of ordering and clarity of products, loved the updates, when I ordered a product listed as on back order - I received regular updates so I knew exactly when to expect my delivery. The product was known to me as I had ordered before, albeit not with MedTree, however they will be my go to from now on. Highly recommend.

16 december 2025
Beoordeeld met 3 van de 5 sterren

I feel the device is overpriced

I feel the device is overpriced. I expected some sort of pump with it but there wasn’t after wearing it at night as my ankle has been fused.
in the morning, my lower leg felt quite stiff and painful but wore off after awhile will try using it again but it is very bulky

27 december 2025
Beoordeeld met 5 van de 5 sterren

Reggie

Medtree is a great company with a wide range of products and the delivery is quick and very easy I will be definitely be reordering from them again

11 december 2025
Beoordeeld met 5 van de 5 sterren

Excellent Service

Easy to find what I needed and arrived the next day - with engraving. Always receive great service from Med Tree.

16 december 2025
Beoordeeld met 5 van de 5 sterren

This company has everything I need

This company has everything I need. No need for me to go on endless web sites looking anymore. And to order is simple with no hassle . And if my order is going to be late I get well informed. All in all very satisfied. Thank you

9 december 2025
Beoordeeld met 1 van de 5 sterren

No response to my concerns sent by email

Update to my review: I'd like to state that MedTree contacted me following these comments and then promptly refunded the delivery charge. They remained in contact and later refunded £10 of the cost of the order. This was very much appreciated and the agent who was in touch dealt with the matter quickly and professionally once he was aware of the issues. Thank you to him.

I paid extra - nearly £10 - for a next day delivery for something I needed urgently.

We returned to the delivery address at least one hour before the allotted delivery time and stayed in the rest of the day, only to receive an email later saying the driver had not found anyone in. Whoever came did not knock or ring, as one of us in the house would have heard it and the mail said the parcel would be dropped off nearby to be picked up the next day. I immediately emailed MedTree to say I had requested a delivery as it's difficult for me to go out, having just had major surgery and I requested a redelivery. I also emphasised that I needed the order on the day I had requested delivery for.

More than one week later, I've had no response to my email. I'm very disappointed to have had such poor service after paying a premium rate for a delivery.

6 december 2025
Logo MedTree

Antwoord van MedTree

Hi Lorna,
Thank you for your valued review and we apologise for the inconvenience caused by the courier.
We are very sorry there was a delay in replying to your original email to ourselves regarding your courier issues.
As per our telephone and email communication, we are trying to resolve this for you.
If you require any further assistance please do not hesitate to contact us.

Kind Regards
Tactree Customer Service Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer