Mega Music Reviews 

5.084
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered a Taylor GS mini online and a hard case. I live on the Gold Coast so that is the opposite side of the country and the guitar still arrived within the same week. The customer service was exce... Toon meer

Beoordeeld met 5 van de 5 sterren

Staff friendly on phone understood exactly what you were asking. Posted microphones so quickly, Due to a factory mistake one box had to be replaced. I was under pressure as needed for function. M... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been using Mega Music - Myaree as my go to for all of my music needs for over 10 years. I have felt welcome from the day I stepped inside. - Drum Department - Hi Tech - Lighting - Live... Toon meer

Beoordeeld met 5 van de 5 sterren

Sales rep, Nick was excellent. Helped me out on the phone, applied respectable, discounts where he possibly could and packaged up my purchases perfectly for pick up. As a distant regional custo... Toon meer

Bedrijfsgegevens

  1. Muziekinstrumentenwinkel
  2. Drumwinkel
  3. Gitaarwinkel
  4. Muziekinstrumentenreparatie
  5. Pianowinkel

Geschreven door het bedrijf

Welcome to Mega Music. Perth's largest locally owned and operated Music Store. We sell all things Guitars, Drums, Keyboards, Music Production, Live Sound and Stage/DJ Lighting. Our services also include guitar servicing, set-up and restringing, drum reskinning and tuning, Audio Installations for Churches, Schools, corporate and live venues, and we have a Music Academy at which you or your little ones can take guitar, drum, keyboard, vocal lessons and more. Our online store means you can also purchase what you need, wherever you're located. Our experienced staff, who are all working musicians, are always happy to advise you on your musical instrument choices and help you find the right instrument, the first time.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,6

Alle reviews

(5.084)

15 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The ONLY music shop.

These guys are the best. Been going to Megas for 25 years. Recently they helped me out with an issue, and I ended up with one of the best guitars I have ever owned. Thanks guys. Customer for life here.

15 maart 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Bad experience

I ordered two sets of wireless microphones in December. After much waiting, I got one set at the end of January and realised that it was the wrong product. Then, the shop said they would deliver the correct set at the end of February. Again, in early March, when I called, they said they had received only one set. I am still waiting for another set after making the order in December. The best part is that no one will call to inform me whether it is coming or not.

1 maart 2025
Beoordeeld met 1 van de 5 sterren

Followed advice from online customer…

Followed advice from online customer support. Received ready for collection notice - at Myaree.
I sent the following via email:
Good morning,

Order Date: 20/02/2025
As part of this order, I enquired about collecting my purchase, from your Wangara store.

Advised of the pick-up selection portion, as part of the order process, to direct this purchase to, I indicated Wangara.

No reference of this action appears on order and invoice documents. There is, however, a response to my initial enquiry which demonstrates my collection request. 

My grand-daughter requires this recorder in time for her music session this Wednesday. She is a student of St James' Anglican School, Alkimos.

Travel to Myaree is impractical - in terms of distance and other commitments I have.

Is it possible to deliver my order to your Wangara store on Tuesday before 1.30pm?

I look forward to receiving your response.

Thank you,

Jonathan Joyce.

To date, I have received neither an acknowledgement or response.
Subsequently, I have purchased the required recorder from another vendor.

On 20/02/2025 12:09, Support wrote:

##- Please type your reply above this line -##
Thank you for contacting Mega Music.

Your enquiry (number 139242) has been received and is being reviewed by our sales staff.

If you wish to add additional information, you can reply to this email.

This email is a service from Mega Music. Delivered by Zendesk
[G6LKZ0-3MNN3]

20 februari 2025
Logo Mega Music

Antwoord van Mega Music

Hi Jonathan,
Thank you for taking the time to leave us a review. We're sincerely sorry to hear that our service fell short this time, this is not the level of service we strive for. We have addressed this with our online staff to ensure this doesn't happen again. Please accept our apologies and we hope your granddaughter is enjoying the item you purchased.
The Mega Music Team

Beoordeeld met 4 van de 5 sterren

Some doubts about online ordering

Have brought about $10000 worth of gear from mm over the last few years and am generally happy with the service. My last order was online for a new ibanez guitar, case and strap. I paid online and was notified that it was ready for pickup. When i got there, the case and strap were not available so had to spend a further $120. Not very impressed with that and no discount that i could see even though my previous purchases include a roland fantom 8 88 valued at nearly $6000.

27 februari 2025
Beoordeeld met 1 van de 5 sterren

Ordered speaker cover December 4 2024

Ordered speaker cover December 4 2024 . Hasn’t arrived yet

4 december 2024
Logo Mega Music

Antwoord van Mega Music

Hi Alex,
Thank you for taking the time to leave us a review. Unfortunately the speaker covers that you ordered were not in stock as shown on our website at the time of your order. We sincerely apologise for the delay in our staff informing you of the wait for the backorder.
The Mega Music Team

Beoordeeld met 5 van de 5 sterren

Regional Customers


Sales rep, Nick was excellent. Helped me out on the phone, applied respectable, discounts where he possibly could and packaged up my purchases perfectly for pick up.
As a distant regional customer, I couldn’t have asked for better help.
Regional customers absolutely require the extra mile of assistance.
Please don’t ever stop this excellent part of your service.
Good on you,Nick.
Thank you.

25 februari 2025
Beoordeeld met 5 van de 5 sterren

Mega Good

Friendly service, experienced staff, great products, quick delivery. Looking forward to receiving the next shipment.

24 februari 2025

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