megans.co.uk Reviews 

£31 for two glasses of Malbec? Seriously? I thought I had been charged for the bottle but no.

As a vegetarian, I thought three mushrooms on a skewer for their vegetarian option was laughably in deficit.

On top of which there was a service charge. Average standard of service.

Pleasant enough staff but you need to up your game and lower the extortionate prices for an acidic glass of wine. Very disappointing .

Not likely ever to repeat the experience: an unsavoury taste was left by more than the Malbec.....shame,really, as I was hoping that Megan's might become a bit of a regular. Not any more. No.

Excited to go to Megans Marlow on our spa weekend. Beautifully decorated with fairy lights...looks like a great place for a coffee and chat. Waiting staff were polite and friendly. Sadly the food was beyond disappointing. We had the set meal 3 courses for £21. Every other thing we ordered, including the tiny portions of fries, added £5. It's like they are trying to be a Turkish but not making it. We paid £75 and would have enjoyed our food more had we gone to a kebab shop. Def will not be going here at any location again to eat. Shame as it is my niece's name and was excited to take her had it been enjoyable.

The restaurant in Clapham is so dangerous, they have no concept of food hygiene. They nearly killed a guy by an allergy, provided undercooked food and had a rat infestation. The company is so shady, they even charge your card twice.

With respect, if you are thinking about going here don't! if you have been here check your card statement to ensure you have not been billed twice. To be polite, only appropriate to attend on Halloween, at least you will have the expectation of being shocked

Poor Reception and Small Portions

Lady who took us to our seat was rude and grumpy. Not good as first visit to Megan’s
Also had the Raspberry slice which was so small for £5 it was ridiculous. Get a grip. First and Last time

Just returned home after a very disappointing visit to Megan’s Guildford. We were going to go to Bills, our usual breakfast choice, but decided to try Megan’s for our 36th wedding anniversary.
Despite informing them of our anniversary, we were not offered any celebratory drinks and were charged £4.90 for hash browns that we didn’t have!

Disgusting food
Ordered hummus for one year old came with one stalk of cold broccoli
Green juice out of a carton
Overpriced and terrible value

£4.20 for a flat white is excessive.
Charging service charge for a hot drink is ridiculous.
A coffee shop doesn’t charge to serve !
I think Megan’s is expensive for food and in my opinion doesn’t deliver at the price point they occupy.
Done all the chains and this one will probably fade out.

Recent offer for gift vouchers at 20% off, so I ordered online a quantity only to find
A) no discount applied
B) they all came in £10 amounts, rather than one complete voucher.
Emails to Megans go unanswered which is of concern.
Would advise against buying anything from their so called “discount” offers.

Our nephew booked for 6 of us in the Balham restaurant. Two of our party were there when we arrived (out of view) but they couldn’t find our reservation so had to wait for a few minutes. Dev, our waiter, was very polite and professional and took our orders. I’d ordered the full English which looked lovely when it arrived but, as with my nephew’s was lukewarm. I tried to attract the attention of somebody but that took five minutes by which time I had half eaten it. They took it away and bought it back 5 minutes later, shovelled onto another plate with half eaten toast and the beans missing (they were in a little metal container). I was going to ask for some but no waiter/waitress came nearby and nobody asked if everything was ok so no chance to do so. Serving food hot is a clear must and our dishes must have been left on the side for a good while and they need to address this. The food quality was definitely good and tasty and the rest of the party enjoyed their food. When, the bill with no reduction, arrived, I explained this and my breakfast was taken off the bill. The staff were all lovely but too few to give 5* service. The atmosphere and decor is really pleasant so we still enjoyed our visit and I thought it was good value for money.

"Megan’s" is one of my favorite restaurants, known for its delicious dishes and generally good service. However, my recent experience had a negative impact due to poor handling, which affected my overall impression.

I visited the restaurant in the morning for breakfast and coffee, and after paying the bill, the waitress handed me a card offering a free drink for my next visit, which I appreciated. However, when I returned a few days later to redeem the offer, the waitress informed me that the card was only valid for an alcoholic drink, not coffee. This surprised me, especially as I am a Muslim and wear the hijab, and I do not consume alcohol for religious reasons, which made me feel insulted. I asked her to apply the card for coffee instead of alcohol, but to no avail; she ignored my request and did not offer any apology or suitable alternative.

When I inquired again, another waitress came with a bill and a free coffee card, she informed me that I could use this card for a free coffee on my next visit. She insisted that I have to pay for my coffee this time, even when I had a card that allows me to receive a free drink. I felt very disappointed and offended because I was not treated with the hospitality I had come to expect from this restaurant. The staff member who issued the card could have handled the situation with more respect and professionalism.

Although I love this restaurant and appreciate its food and quality, the poor treatment during this visit left me feeling uncomfortable and upset, which affected my experience at a place I once considered one of my favorites.

Review of Megan’s in Clapham Old Town - disappointing! We were a group of 7 friends so a bit of an awkward number but we were first offered a 6 persons table with a chair on the end but with a vertical bar so the chair or knee couldn’t fit under at all. They didn’t spot at all and we had to ask to be moved. Our food came out luke warm and the attentiveness dwindled as the evening went on. We weren’t asked if we wanted any more drinks after the first and they made no effort to clear the table. We would have stayed for another drink but decided to move on. A real shame - something not working well there at all. We are at next door no 32 the night before, so much better, and Dishoom - their service was excellent. Would not recommend.

Nice interior but my first time visit was upsetting and disappointing .
We went there for a brunch and although it was 10:45am the service was slow or perhaps our table was a bit at the side and we felt ignored most of the time.

Eventually the food was served. Nobody checked if everything was ok , so I had to ask the waitress to come as my food was awful. The Greek sausage wasn’t cooked properly , it tasted like cardboard. The scrambled eggs - a“yellow-blob-of-something”, were tasteless and unappealing.
I asked the sausage to be removed and replaced with haloummi.
I found out later that not only I’ve been charged the full price of £13.90 but I’ve been charged an additional £3.90 for the haloummi brought to replaced the cardboard sausage. The tap water was charged £1.50 ! The service charge was £9.03…

Upsetting and disappointing !

My daughter said that her vegan brunch was ok except the tomatoes and humus.

The shot of espresso was a nice and we were offered a cake on the house , which came with a little candle for my daughter’s birthday.Thank you, it was appreciated.

This was my first and it will be perhaps my last visit at Meagan’s where I paid £81 for the mix experience, the mixture of bad and good… or perhaps I should’ve come at lunch or dinner time … or perhaps I should’ve not ordered a brunch option ?

I don’t know…

It is difficult to recommend this place where some food is nice but some other food is awful and tasteless, where you will be overcharged , almost ignored and at the end rush to leave.

The waitress Vaidehi did NOT even give me the receipt after I paid, saying that the card-payment machine has run out of paper !

UPDATE: A few days later the manager Rafael ( apology if the spelling is Raphael) has refunded the overcharged amount and apologised. Thank you.

Megan’s in Richmond has a great vibe and atmosphere, so we decided to choose it for a special birthday dinner. It took an hour and 40 mins to finally receive food after asking several times. Food finally arrived cold and there was no explanation or apology. Would hesitate to go back during dinner time.

Waiter accidentally spilt milk all over my daughter and her iPhone. Gave her 50% off whole bill that was nice, however, I emailed them, so the waiter to take full responsibilty, they would only say the event occurred, and would not commit to accepting full responsibility.

All I'm looking for is a no nonsence admission of liability in case the iPhone develops a fault as a direct consequence of the accident.

Alas, they have gone all quiet. Maybe this review will nudge them to act responsible and own up to being accountable for the accident.

This restaurant is very pretty to look at, with lots of lights. However, after entering and being seated found the table to be very wobbly and I asked to be moved.

After being asked about allergies, I disclosed my nut allergy and had a manager of the team come over. After an informative conversation about the food I disclosed my lack of tolerance for spicy food also and he recommended some dishes! After picking the open chicken option he asked is I wanted fries and hummus to which I said no and he even explained it would be more to have this added!

Once my food arrived (which was quite quick) I found there was hummus spread all over the pitter bread and under the chicken, while I don’t like hummus anyway I found this brand to be very spicy and was unable to eat the meal!

Thankfully my partner saved some rice from his dish but was overall a terrible meal (because I was obviously still hungry) at the end of the this experience there is a service charge which came to over £8 !!!!!! Due to my server not listening to me stating no to a certain ingredient especially one that meant i could not eat the food this only annoyed me further!

Upon closer inspection of the menu, I believe this is a very limited option for Greek food and even more so for those who do not like spice! There are many wonderful dishes in Greece that could be made that are not spicy and would cater to a wider audience!

Service charge should be an option! As the service I received meant I was unable to eat the food I was charged for!
On a previous visit to this branch of Megan’s restaurant I waited 15 minutes for my Coca Cola drink and even then, I had to go fetch it my self from the bar (they did apologise but still there was a service charge)

I had a catch up with a friend and had booked a table on a Thursday at 5.30pm for dinner in Guildord Castle Megans.
I am gluten free and I was shown a QR code on the back of the menu. Once scanned it brought up one option of The Buddha Bowl - which was not on the updated menu. I flagged this and the girl serving was helpful.
But then half an hour passed and nobody came to take our order. After having to alert another girl serving at the table next to us (whose occupants had come in 15 minutes later and already had their drinks) we ordered and I was told that croutons could be removed from any salad. I chose an avocado and chicken salad. It was not very nice and not worth the bill. There were only 3 tiny slithers of avocado too much chewy chicken, which looked very unappetising, and most of the dish was made up with salad leaves. The meal was the same price as the normal dish with croutons but was really lacking.
I am gluten-free as a necessity not for a fad diet and find there are virtually no meals on the new menu for allergies.
The last impression was a girl bringing us the bill looking pretty grumpy and we hadn't requested it yet. It felt like we were being rushed out. I didn't make a fuss as the main issue was the meal which isn't the fault of the girls serving.
I have been to this branch a few times and it is usually good. All in all not a good experience.

Very nice location in Battersea Park Power Station, along the river. The service was great and good very delicious! I do recommend this place. We came for breakfast but I m sure brunch lunch and dinner will be good too.

Long story short - I was served pork and was told it’s vegetarian, specifically asked the staff member if what I was ordering is safe for halal diet and asked what n’duja was and she said it’s a spicy sauce.

On 9th March 2024 I visited the restaurant and told the waitress that we can only eat halal food and cannot have pork. One of the things we ordered was loaded fries (with fondue and n’duja) we asked what n’duja was and we were told it’s a “spicy sauce” and we were reassured that it is vegetarian (it is actually a spreadable pork paste), we double checked with the waitress twice.

Around the same time I suffered an allergic reaction on my skin, which resulted in blisters. This was an allergic reaction but at the time I could not figure out what it was in relation to, as to my knowledge, I didn’t eat anything that I hadn’t before. It now makes sense that it was a result of the pork.

Recently I visited the restaurant again (28th April) and ordered Turkish eggs, the waitress told me that this dish wasn’t suitable for halal/vegetarian diet as it contained n’duja which is pork. This made me realise that during my last visit i was negligently given false information and fed pork! I queried this with a waiter when I paid the bill and again, he told me that the loaded fries did not contain pork and it was suitable for vegetarians (clearly more than one staff members are not trained well and this is not common knowledge about what their items contain - very unsafe!). I pushed back and asked if he can double check with the chef/manager because I have been told that n’duja is pork so I need reassurance.

The manager came to my table quite a while later - not sure how long it was but I had to flag up to the waiter 3 times that I am still waiting. When the manager arrived he informed me that it was unfortunately pork in that dish, he did not apologize once, just said he will train staff for the future, but there was no apology or sign of remorse. He also tried to say that it is common knowledge that n’duja is pork - clearly it isn’t if 2 of your WHITE staff members didn’t know this then how can you expect a Muslim to know!! If I was vegan or possibly another religion, maybe he would have been more apologetic but as a paying customer, everyone should be treated the same. The LEAST he could have done was refund the service charge we paid as clearly their service is horrendous considering the fact that our dietary restrictions were compromised.

I just don’t understand how you can advertise yourself as serving halal meat therefore allowing Muslim customers to feel welcome, and then not take due care and attention in differentiating between halal and non-halal food. It is also quite deceptive to have pork in a dish named “Turkish eggs” - Turkey being a Muslim country. It feels as if they are intentionally deceiving Muslims, by gaining Muslim clientele whilst not taking proper care.

I have been feeling extremely distressed and having difficulty sleeping with the thought that I have compromised my religious beliefs.

Went for £5 cocktails. Ordered 5 between 5-7 only to be faced with a £70 bill!!! Apparently the actual cocktails weren’t included in the offer. Just wine and beer and a froze róse!!

Richmond - We waiedt for ages from getting our drinks to be asked what food we wanted. Order was taken by asking us if we were happy with the fries or would like tabbouleh or something else instead. One of was happy with the fries and the other said tabbouleh instead of fries. When the food arrived, the fries were on the wrong plate and in their place was a pile of sweet potato fries. The waiter said he had tried to get us an offer but hadn't asked us about it all. Wasted food. The tabbouleh was found to be swimming in some sort of juice, that smelt like dish water. When the bill came it was put on the table and we were immediately asked if we were splitting it, no chance to look at it, but luckily we did, we had been over charged. When asked to change the bill to what we had ordered the waiter became loud and we felt rude. When still the wrong bill arrived at our table, we asked for the service charge to be removed as actually the service and food had not been up to standard. Finally got the correct bill on the 4th go. Will definitely not be back after this! This was a second chance for Megan's - not just the Richmond branch. The last time, a number of years ago, we were at a different Megan's and the food was awful.