Melbourne Watch Company Reviews 

1.962
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The photos online make the watch look lovely, but it looks even nicer in person. Very happy with my Flinders Heritage with gold mesh band.

Beoordeeld met 5 van de 5 sterren

Excellent customer service and great watches. Being an online store rather than in-person it can be harder to determine how something looks in person. I am grateful for Matthew taking the ti... Toon meer

Beoordeeld met 5 van de 5 sterren

A Wonderful Microbrand Timepiece company providing a very solid and affordably priced timepieces. I purchased their Automatic Burnley Blue 10th anniversary edition timepiece as I was looking for a n... Toon meer

Beoordeeld met 5 van de 5 sterren

My Flinders Heritage Modern is the second watch I've purchased from Melbourne Watch Company and it's another great product; I think everyone needs a slim dress quartz watch in their collection. It is... Toon meer

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 659345089

  1. Horlogerie
  2. ook in
  3. Kledingwinkel

Geschreven door het bedrijf

Melbourne Watch Company is an Australian brand that focuses on producing high quality and stylish timepieces that are accessible to enthusiasts, casual collectors and beyond.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.962)

10 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Brilliant experience.

Having purchased a number of watches from MWC I have found their service to be excellent and the quality of their timepieces are second to none.

1 februari 2023
Beoordeeld met 1 van de 5 sterren

My children bought me a watch for my 70…Buy the waterproof one

My children bought me a watch for my 70 th birthday and it didn't last 2 years.I was told it had rusted and needed $350 repair?It had never been submerged or showered.

17 januari 2023
Logo Melbourne Watch Company

Antwoord van Melbourne Watch Company

Hi Gerard,

Thank you for your review on our product.

As explained to you, I understand that you have not submerged the watch in water, however I am going off what the watchmaker had found. He had found rust starting to form on the hands.

As you had said, "there may have been some water from hosing"; a hose is a pressured water source and if sprayed directly on the watch, can be and usually is over 5ATM of pressure. With this in mind, we had noted that there is no visible water damage on the movement at the moment, however we are concerned that there is water damage (that we can not see) and it may cause problems in the future.

With the initial quote of $340 we offered, instead of repairing the watch, we would replace it as that way we could then know that there is no further damage that we could not see.
When this quote was rejected, you agreed to replace the hands at no cost to you and that work was completed on 10th March 2023.

Beoordeeld met 5 van de 5 sterren

100% perfect company

I decided to take my late grandfathers watch in to be repaired.

They worked on the delicate watch and ensured it was not further damaged.

Highly recommend this company

29 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

very badly made,

very badly made,
first in few days surface got fog inside after replacement or repair done by company, bad lock came off which they didn't accept to fix all in less than 3 month.
waste of money, dont buy this low quality product.

thanks for your reply but knowing that all these problems happened in first few months, makes it very clear how good is the quality. any excuses given i dont think can help it..

1 mei 2023
Review zonder uitnodiging
Logo Melbourne Watch Company

Antwoord van Melbourne Watch Company

Hi Yaser,

I am sorry to hear that you are not happy with your Chelsea timepiece.

The first watch that you has sent to us with issues of moisture under the glass was due to the crown not being closed/screwed in properly. However we took your word that the crown was always 100% screwed in and we made the decision to replace the watch for you. We did not repair the existing timepiece you sent back as we believed it was a better choice to send a brand new watch.

The second issue with the clasp was explained to you that it was due to the use of the watch. In saying that we offered to send you out a new bracelet at our expense to fix the issue. It was not accepted as a solution by you.
The option for the replacement bracelet to be sent to you is still available and if you would like to take us up on that offer, please send us an email and we can send it out to you.

Thanks,
Matt

Beoordeeld met 5 van de 5 sterren

Timeless model, impeccable service

One year ago I bought the Melbourne Portsea on a whim. Since that time it has proven itself to be a classy piece, timeless in design and impeccable in quality. Whilst it is not cheap, you get what you pay for, and it is still value for money

20 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The quality of the product is great

The quality of the product is great, the ease of navigating the website was also great and the watch came very quickly. Have bought from Melbourne Watch Company twice now and will continue to purchase from them.

14 december 2022
Beoordeeld met 5 van de 5 sterren

I ordered my watch online and it…

I ordered my watch online and it arrived within a few days, despite the fact it was a busy time of year for deliveries. It’s a great timepiece and came in a very elegant display box. I had a great experience with my purchase.

2 januari 2023

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