Highly recommended 👌 Had a issue with a lost order due to postal issue, I ordered a braclet for my sons birthday, its first time he has ever asked for something. I was stressed due to the post... Toon meer
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Lees wat reviewers zeggen
I purchased this watch as a gift. It arrived promptly . Having never purchased a watch like this I was unsure of setting it up. I emailed the company and they sent me precise details on how to... Toon meer
Product and delivery time was great. Made it on time for my wife’s birthday. Had to give ID before shipping that was frustrating but I don’t blame the company as they have to protect themselves as a s... Toon meer
I wanted an automatic watch after years of replacing expensive batteries. I had spent weeks searching for a stylish auto ladies watch including going to specialist retail watch stores who sold mainl... Toon meer
Bedrijfsgegevens
Over The Watch Factory Australia
Geschreven door het bedrijf
The Watch Factory is Australia’s premier online destination for fashion watches. It sells many international brands including Casio, Citizen, Seiko, Tommy Hilfiger, Hugo Boss, Coach, Swiss Military & many more.
The Watch Factory is a passionate and dedicated team focused on delivering exceptional service and great value to their customers. They are an authorised Australian retailer of all the brands they sell. All of their products are 100% genuine.
The Watch Factory offers Free Express Delivery in Australia on orders over $100 and a 30 Day returns period for everyone.
Free Express Shipping
Geschreven door het bedrijf
- On Orders Over $100
- Don't pay a penny for shipping when your order is over $100 in Australia. Get speedy delivery in 1-3 business days in metro areas.
30 Day Returns
Money Back Guarantee
Not 100% satisfied with your purchase? No worries! Just send it back within 30 days to get a refund or exchange.
Contactgegevens
Melbourne, Australië
- support@watchfactory.com.au
- watchfactory.com.au
4,7
Uitstekend
5K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
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The product and its quality was exactly…
The product and its quality was exactly as the picture stated. My son was very happy with his gift. Would recommend 👌
7 april 2026
Love my Hilfiger leather bracelet
Love my Hilfiger leather bracelet at a great price with quick delivery. A all-round good purchase.
1 april 2026
Highly Recommended
25 februari 2026
lacoste watch bracelet 10/10
loved this product great gift for my boyfriend its my second time buying because he lost the first but loved it sm!!
31 maart 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Looks like a fake
The watch doesn't look anywhere close to the pictures on your site. I wonder if it is original or first copy, I have gifted it to someone she felt the same. Quality is bad. I have no complains about the delivery.
30 maart 2026
Antwoord van The Watch Factory Australia
Hi Sana,
Thank you for your purchase and for sharing your feedback.
We want to assure you that all our products are sourced directly from authorised distributors in Australia, guaranteeing 100% authenticity and legitimacy. The item you received is not a copy.
We’re sorry to hear it didn’t meet your expectations.
If there’s anything specific we can clarify or if you’d like us to help verify your product, feel free email our support team.
We’re always here to assist.
Casio always a win.
I am very happy with my Casio watch. Exactly as described. Keeps time perfectly. Good online comms. No hassles: Was delivered super fast.
I would happily buy again from The Watch Factory.
29 maart 2026
Always a good company to order from and…
Always a good company to order from and price and post very good. Always use them thank you
22 februari 2026
Product and delivery time was great
Product and delivery time was great. Made it on time for my wife’s birthday. Had to give ID before shipping that was frustrating but I don’t blame the company as they have to protect themselves as a small business and it got to me quickly once provided so all good.
27 maart 2026
Quality and service exceptional.
I purchased this watch as a gift. It arrived promptly . Having never purchased a watch like this I was unsure of setting it up. I emailed the company and they sent me precise details on how to start it. I was really impressed not only a very great quality but also exceptonal follow up
.
27 maart 2026
Highly recommended 👌
Highly recommended 👌
Had a issue with a lost order due to postal issue, I ordered a braclet for my sons birthday, its first time he has ever asked for something. I was stressed due to the postal problem and their lack of help. The support I received from the watch factory was above and beyond. ⭐️⭐️⭐️⭐️⭐️
Thank you for the wonderful product and excellent customer service 😀
10 april 2026
Review zonder uitnodiging
The watches turn out to be really…
The watches turn out to be really different than in the pictures.
Picked a watch from adult watches section and it turned out to be kids one.
25 maart 2026
sent tommy hilfiger watch and cannot…
sent tommy hilfiger watch and cannot get it started.
Have checked site and followed instructions but nothing works?
10 februari 2026
Antwoord van The Watch Factory Australia
Hi John,
Thank you for your purchase and for taking the time to leave a review. Tommy Hilfiger watches are very simple to set up, and there’s nothing complicated involved in getting them started.
If you’re experiencing any difficulty, please send us an email and our support team will be more than happy to assist you.
We appreciate your loyalty and are always here to help ensure your watch works exactly as it should.
Very easy to use this website a very…
Very easy to use this website a very range of products at very good prices has specials to reduce these competitive prices easy to order and pay delivery made within a very reasonable time would recommend this website to anyone wanting any of their range of goods
8 april 2026
Review zonder uitnodiging
Antwoord van The Watch Factory Australia
Hi Zainab,
Thank you for your feedback. I can see that your order was returned and refunded in a timely manner.
If there was anything specific you didn’t like or needed help with, our support team is always here to assist and would be happy to understand your concerns further.
We always strive to accommodate our customers and provide the best experience possible.
Order arrived quickly and matched…
Order arrived quickly and matched description and pictures exactly
9 februari 2026
Value for money and fast delivery
13 maart 2026
Excellent e, g experience postage informed…
Excellent experience postage informed all the way. Bought a BOSS watch am very happy with it and $100 cheaper. I highly recommend this company.
Norma
Mosman
2 april 2026
Review zonder uitnodiging
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