Mentech Norway AS Reviews 

Helt supre, raske, profesjonelle!

Topp service, rask og bra resultat.

Veldig hyggelig tekniker, raske svar og effektiv reparasjon. Alt man kan be om.

Gustavo er en meget høflig og hyggelig ung mann. Gustavo arbeider da også raskt, og delene de skaffes kjapt til veie. Kontorets, Mentechs, beliggenhet er da også flott. Street- fooden ligger da også rett ved, og jeg har fått meg et par gode måltider m bacalao!

Veldig hyggelig kundekonsulent. Ga det lille ekstra i kontakten.
Service gikk veldig fort (noen få dager for skjermbytte på en Fold4)

Jeg hadde en kjempefin opplevelse hos Mentech Norway AS. Jeg hadde et problem med batteriet til min iPhone 12 mini. Gustavo, som er ansatt hos Mentech, hjalp meg med å fikse det. Tusen takk!

Very fast and accommodating! Definitely recommended

Dette er en av de beste kundeserviceopplevelsene jeg har hatt noensinne. De var svært hyggelige, tålmodige med mine forsikringspørsmål, og svarte raskt samtidig som de effektivt håndterte reparasjoner. Jeg anbefaler dem på det sterkeste.

God, rask og effektiv service fra Gustavo.

Fast and reliable service, the battery of my old iPhone was replaced successfully. The battery appeared in settings as genuine, and everything works as it should. My phone now is as good as new:) Special thanks to Gustavo, who took care of my phone. He was very friendly and did a great job saving my protection glass. 10/10 I would definitely use this service again.

Normally I don't write reviews, but this one is more than deserved!!!

My Macbook had a battery issue for some time and had to be replaced, but never had a time to take it to a service. Now that it was pre-holidays and I had some days off, I found the possibility to call for a service.
First from my Apple profile and based on my Apple Care I checked which services are available around Oslo and I've got Eplehuset and Mentech.
As a Mac user for years and with previous more or less good experience with Eplehuset in Oslo, I've decided to call them because what Mentech is, never heard about them before!?!? "Strange name, weird website..." though I.
So, calling Eplehuset, no one answered. Tried to access my account there, impossible. Contacted their support via chat and after more than an hour lost (I work with software and their site is a total disaster), I was able to create a support case where I described everything and asked them to contact me for more information and how to proceed. Day passed, two, 3... nothing happened, no one is writing back nor calling. I've decided to call them. A person from their support team answered and directly commented that I had to just leave the Mac in their service and it will be ready after 25 days, as this is their regular waiting time. After I heard that, I thanked and ended the call. "25 days"... do they employ a couple of technicians and repair a few items each day or what?
So I decided to call Mentech, better than nothing. A super nice person answered the phone and I explained the problem, that I have a machine which needs its battery replaced but also I need the computer for work. He explained that I can bring it for a fast check and they will order the parts and once the parts are ready, I can bring back the computer and they will fix it within a day.
I went to their closest service shop, got the computer inspected and parts ordered. All that within 15 minutes.Few days later I got an email and a call to bring the Mac so they can replace the battery. I delivered it in the morning the next day and after a few hours it was ready, and by specifications or whatever procedure Apple requires, apart from the battery the computer got a new keyboard, touchpad and trackpad.
Everything got resolved in such an agile way I couldn't imagine. And during all the time the people from the service were informing about the state of the repair.

Most importantly, I was able to keep and work on the Mac while waiting for the parts to arrive. For what reason Eplehuset wants to keep my computer for so many days, absolutely no sense?! Perhaps because they offer a backup computer for a few thousand NOK... Ridiculous and completely unnecessary!

In case you need a Macbook repair, HIGHLY RECOMMENDING Mentech!!! If they work with other hardware the same way, even better.

Forget about Eplehuset, it's just a useless and expensive place.

veldig rask respons, hyggelig service, og rask oppdatering av saken.

Topp service. ⭐
Rask reparasjon. ⭐
God kundeservice av proffe folk. ⭐
Veldig bra total opplevelse. ⭐
Anbefales! ⭐⭐⭐⭐⭐

Da skjermen på min pc, ble helt svart, fikk jeg via venner tips om at Mentech Norway, kunne se på PCen.
Da jeg kom i butikken og forklarte problemet, ble jeg vennlig mottatt.
Hjalp meg, og da jeg fikk ordnet Faktura på PCen, så satte de i gang.
De ordnet det, så jeg fikk reperasjonen på garantien, så det kostet meg ingen ting.
Fikk sms i går, at den var ferdig.

Hentet den i dag, av en hyggelig mann.
Dette firma anbefaler jeg på det varmeste.

Problemet ble løst raskt og profesjonelt. Fikk veldig bra oppfølging og service. Anbefales!

God service og hyggelig personale

Veldig god hjelp å få, rask tilbakemelding og bestilling av deler! Har vært hos andre før, men dette var mye mer profesjonelt og fikk god hjelp med reklamasjon. Anbefales!

Leverte inn mac’en min som helt plutselig ikke slo seg på. Dagen etter var den klar for henting! Veldig fornøyd! Hyggelige og behjelpelige ansatte:) anbefales

Super kundeservice. Veldig hyggelig og rask utskifting av film som hadde løsnet fra min Flip4 sin skjerm. Anbefales!