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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I found the app very easy to use. Easy to research sitters in my area, make a reservation and communicate with the sitter. I especially liked the 'meet and greet' feature. My sitter Karen provided da... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Finding Drew, the cat-whisperer, was the most amazing thing to enable us to leave our Tinkerbell with peace and comfort. Tinkey races out to meet her. We would not have been able to travel without t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience. I was nervous about leaving my cats for a week but it worked out beautifully. My sitter suggested a meet n greet a few days prior to my departure. It made me very comfortable. I was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

We paid and scheduled for three days of cat sitting and the sitter canceled with less than a week’s notice because she was “moving.” Like she didn’t know that she’s be unavailable? Our first experie... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenopvang
  2. Dierenwinkel

Geschreven door het bedrijf

We help cat parents book a trusted & insured sitter near them. It's free to search for a loving cat sitter near you!


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

641 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 5 van de 5 sterren

Very satisfied with the Meowtel platform

We have used Meowtel for several years how and always had a wonderful experience with their pet sitters. Most importantly, the Pet Sitters we have used (3 different ones so far) have been very reliable, punctual, and great with our cats. Furthermore, the platform gives us peace of mind that an alternative Pet Sitter will be arranged if something happens that prevents the one we booked to come to the house. We are very happy with the platform and their service providers.

17 december 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Meow there, Anton! Thank you so much for your kind words and for being a loyal Meowtel customer! We’re thrilled to hear that you’ve had wonderful experiences with our cat sitters and that their reliability and care for your cats have brought you peace of mind. We strive to ensure our platform provides the support you need, especially in unexpected situations. Your satisfaction means the world to us, and we look forward to continuing to serve you and your kitties again soon!

Beoordeeld met 5 van de 5 sterren

Cat Sitter Review

Cat Sitter Review

I began my process with Meowtel a few weeks ago. I initially downloaded the app and answered a few questions, and then took a break for a bit to consider if it was the right choice for me. I’d been looking at a few other apps (such as Rover) and the experience sounded overwhelming. As a graduate student who recently left FT work that was emotionally demanding, I wasn’t sure I would be up for the pet-sitting experience I was reading about. Up until this point, I’d mostly done pet sitting for trade purposes with low-income families.

Ultimately, I circled back to Meowtel. I figured I should start with animals I know best (cats) and get a feel for what might be a less-trafficked app.

I was pleasantly surprised that they required a minimum of 2 references and a background check, as it signaled to me that the safety of the cats was being prioritized. It also made me think that cat parents would prefer the app over other options. I was shocked that there was a virtual interview, too — I’d never heard of something like that for apps such as these. It again increased my confidence in signing up with Meowtel.

The interview was brief but pleasant. I thought that I would need to wait a few days to hear back, but I was approved at the end of the interview. The interviewer then walked me through how to add photos and access my calendar on the app, which was a very kind addition.

All in all, from the time I became serious about the process to the time I received my first booking, the process took maybe 4-5 business days. Is this much longer than I anticipated? Yes. Does that bother me? Nope, not in the slightest. I’ve had enough life experience to know what people are capable of; making sure people feel comfortable and safe with me is very important to me! Knowing that I will be going in to these client relationships with safety already established eases me.

It did occur to me to wonder if the folks who are looking for cat sitters also had a background check or a virtual interview completed. I think having the option for folks to have this done in exchange for a check mark, or something to signal additional safety to a sitter, would be beneficial.

As of now, I have a few bookings in place for next week. We’ll see how it goes! So far I am enjoying/appreciating my experience.

19 december 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Meow there, Laurel! Thank you so much for sharing your experience with Meowtel! We truly appreciate your thoughtful insights and are delighted to hear that our emphasis on safety, including the background check and virtual interview, has provided you with the confidence to embark on your pet-sitting journey. Your commitment to ensuring a safe and comfortable environment for both cats and their parents resonates with our values. We wish you the best with your upcoming bookings and hope you continue to enjoy your experience with us!

Beoordeeld met 5 van de 5 sterren

Wonderful experience with Kelly

I felt better after meeting Kelly before going on vacation. Kelly was great with Oslo and he enjoyed her company. I will recommend to friends and will use Kelly again.

27 november 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Hi there, Jessica! We're so puuurrleased to learn that your sitter, Kelly, was ameowzing! We look forward to caring for your kitties soon!

Beoordeeld met 5 van de 5 sterren

Excellent Pet Care Providers & Easy to Work with Meowtel

It's easy to find pet care providers and reassuring to know that all providers have been carefully vetted. Our kitty has received wonderful care from the same provider on two separate occasions, and we've been extremely satisfied with her. Meowtel is great to work with to get the care that our pet needs.

15 december 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Meow there, MZL! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Beoordeeld met 5 van de 5 sterren

Easy, Peace of Mind, Happy Kitties

Meowtel helped us secure a wonderful kitty sitter when we moved to a new area. She is absolutely great, and the Meowtel site makes it so easy for us to see her availability and book her time. We also have peace of mind that if she's unavailable (which hasn't happened yet), we can find a backup sitter on Meowtel.

29 november 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Meow there, Annie! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Beoordeeld met 5 van de 5 sterren

First time user on this service and we…

First time user on this service and we are very pleased
We were afraid to go away for the Thanksgiving holiday because of our 6 month old kitty
We met with Suzanne from the service and knew we were in good hands
She did a great job with lots of contact
We highly recommend Meowtel!

27 november 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Hi Glen! Hearing that Suzanne was such a purr-fect sitter for your kitties makes our day! We look forward to helping out again when you need us.

Beoordeeld met 5 van de 5 sterren

Every visit is a 10/10

Every visit is a 10/10. The care, love and companionship that Amy shows our babies is unmatched. We are so grateful for all of the detailed updates and pictures. Amy understands how much we miss and love our babies and she she does everything she can every visit to make sure we are well informed (she even tells them everyday how much we love and miss them). The playtime she ensures she gives them allows them to stay active while we are away. Amy is the best and definitely is something she loves. We could be more thankful for her.

1 december 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Hi there, Akemi! We're puuurrleased to learn that your sitter, Amy, was ameowzing! We look forward to caring for your kitties soon!

Beoordeeld met 5 van de 5 sterren

Customer service was patient beyond belief and…

Chelsea was patient beyond belief and very understanding when helping us get a new pet nanny set up with short notice during a busy holiday season. Our scheduled pet nanny had a change to her schedule, and that meant she wasn’t going to be available. I was PANICKING, but Chelsea sprung into action and made sure we got set up with complete coverage. Cannot say enough good things about this experience.

25 november 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Meow there EVictor! Thank you so much for your kind words! We're thrilled to hear that Chelsea was able to step in and provide the support you needed during such a stressful time. We know how important it is to have reliable care for your pets, especially during the busy holiday season, and we're so glad we could help turn things around. Your trust means the world to us, and we’re always here to ensure you and your pets are well taken care of. Thank you for sharing your experience!

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing. Satisfied. I highly recommend the service.

9 november 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Meow there, Roy! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Beoordeeld met 5 van de 5 sterren

Trustworthy, Professional.

The company vets the people it hired and is insured just in case. The website was easy to use and found me THE NICEST Local Lady to come and watch my babies while my husband and I went out of town. One of our cats needed medicine (pills) so I really wanted to find someone with Vet experience. She was professional, great communicator, my cats loved her; I can’t say enough wonderful things about my sitter and our experience with Meowtel. Having a company you can trust is super rare so thank you for providing this service! Will use again, keep it up!!

24 oktober 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Thank mew so much for this purr-fectly wonderful review, Regina! We’re thrilled to hear that our trusted sitter gave your fur-babies the love and care they deserve while you were away, and it sounds like she truly went above and beyond with her experience and professionalism. Knowing you could relax, knowing your kitty with special needs was in such capable paws, makes us so happy. Thank you for choosing Meowtel and for trusting us with your precious little ones! We can’t wait to help you again whenever you’re ready for your next adventure!

Beoordeeld met 5 van de 5 sterren

Meowtel will be my first choice always

Kristin from Meowtel provided my cats with quality care and kept in contact with me the whole time. I was able to enjoy my vacation because I trusted her and was not worried.

26 oktober 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Thank mew so much for sharing your experience! We’re thrilled that Kristin’s top-notch care and constant updates let you fully enjoy your vacation with peace of mind. Knowing you could relax without any worries about your kitties means the world to us! See you on Meowtel soon!

Beoordeeld met 5 van de 5 sterren

easy to use, well vetted sitters

I adopted my cats in late 2019, and once the pandemic hit I was basically the only person they knew and they were used to having me around all the time, so four years later when I finally couldn't put off traveling any longer, I was super anxious about leaving them in someone else's care. I stumbled on Meowtel, and found the website easy to use and polished in a way that just made me feel like they knew what they were doing. The sitter profiles and reviews made them feel like real people, and Meowtel's protocol sits in the right place for me between standardized-for-accountability and flexible-for-my-own-needs, whereas a different service I considered had a key protocol that simply wouldn't work for my apartment building. I've hired two sitters through Meowtel, quite different from each other in personality, who were both great with my cats and very responsive with me. I have friends who would cat-sit for me and I get that that works best for plenty of people, but if a new cat owner asked me what they should do the next time they travel I would probably recommend Meowtel.

22 oktober 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Thank mew so much for sharing your thoughtful experience, Kris! We know how tough it can be to leave your kitties, especially when they’ve only known you as their go-to human. We're delighted that Meowtel gave you peace of mind with easy-to-use features, real sitter profiles, and protocols that fit your needs. It sounds like your sitters really stepped up to make your travels worry-free and kept your cats happy and comfy. We truly appreciate the recommendation, and we’re so glad to be here for you and your fur family!

Beoordeeld met 4 van de 5 sterren

I tried to apply

I tried to apply. I didn't know how rigorous the process was. I didn't see the warning and just started filling out the application .

My two detailed references where not professional enough and I decided not to ask someone else to do yet another reference. I also couldn't make the resume deadline because I was traveling. I couldn't access the sample resume, I don't have Linkedin. I don't have a resume ready because I had one job for 36 yrs and I am now retired. Be prepared to submit professional not personal references and have a resume ready.
Having 40 yrs experience with cats, fostering cats, able to pass a background check, and 3 years with TrustedHousesitters with 30 excellent reviews is not enough.

6 november 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Hi Ann, thank you so much for sharing your feedback with us. We understand that the listing submission process can feel detailed, and we truly appreciate the time and effort you put into applying.

At Meowtel, we take great care in our vetting process because our clients trust us with their beloved cats and their homes. While we don't require a resume, we do ask for two professional references, as mentioned on the reference submission page, to confirm your experience with cat care and your reliability in a professional setting. This helps us ensure that all our sitters meet the high standards our clients expect. We strive to be flexible with our candidates by offering options like adding a third reference, but we understand you chose to withdraw your submission instead.

We're sorry we won't be moving forward together, but we genuinely appreciate your interest in joining Meowtel. Wishing you all the best, and thank you again for your time.

Beoordeeld met 1 van de 5 sterren

If you try to work with them

If you try to work with them - prepare to wait 1-2 months for an interview, and this interview is conducted by sneaky/snakey people who already decided if you fit or not before you even answer the 1st question.

Happy to leave them a 1 star review, they totally deserve it, and I will never change it.

30 oktober 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Hello Arie, thank you for your feedback. We understand it's disappointing not to be approved to become a Meowtel sitter, and we appreciate the time you invested in submitting your profile for approval. At Meowtel, we aim to match sitters who align with our mission to help cats and their parents live their best lives. While it wasn't the purrfect fit this time, we'd love for you to try again in 12 months and encourage reviewing our Meowtel Listing Submission Guide to strengthen your chances in your next attempt. Meanwhile, we wish you all the best in your pet care endeavors.

Beoordeeld met 1 van de 5 sterren

I had a horrible experience with this…

I had a horrible experience with this predatory app. Payments are a nightmare. Unexpected charges and fees make it like you need a lawyer before using the app!

16 september 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Hi Janet, Thank you for sharing your feedback. We’re genuinely sorry to hear that you had a negative experience with Meowtel, as we always aim for transparency and a seamless experience for our users.

We’d like to clarify that any fees associated with booking through Meowtel (including visit rates that sitters choose themselves) are fully disclosed before any reservation is confirmed. Our goal is to ensure that there are no surprises for our clients, which is why we make sure that all pricing details—including service fees and sitter rates—are clearly displayed during the booking process.

Our Trust & Insurance fee, which is outlined on our FAQ page and one of the most competitive in the market, ensures that we can continue to support our sitter community while providing quality care for cats and peace of mind for owners like yourself. We strive to be fair and upfront about our pricing, and we're always here to answer any questions or clarify any misunderstandings.

We understand that every platform is different, and we respect your decision to choose what works best for you, even if that is not us.

Beoordeeld met 5 van de 5 sterren

Our experience with Justine was just…

Our experience with Justine was just fantastic!
We will use her every time.
Website is very easy to use with scheduling and billing.
Soooo great!

21 augustus 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Meow there, Partricia! We're so happy to hear that you and Justine had a great experience. We'll see you on Meowtel soon!

Beoordeeld met 5 van de 5 sterren

Bri was so wonderful with our 3 cats

Bri was so wonderful with our 3 cats. She’s an experienced caregiver and I felt very comfortable leaving my cats in her care. This was such an easy experience and we will definitely be using Meowtel again.

15 september 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Meow there Janet! Thank you so much for your kind words! We're thrilled to hear that Bri provided such excellent care for your cats. It’s great to know you felt comfortable leaving them in her hands. We look forward to caring for your kitties soon!

Beoordeeld met 5 van de 5 sterren

Meowtel is a wonderful service

Meowtel is a wonderful service. There is always a place or service for dogs but this is for cat lovers only. The sitter is professional, goes above and beyond and my cat sometimes likes her.

12 september 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Hi there, Kimberly! Thank mew so much for the review! We are purrleased to be of service and look forward to caring for your kitties soon!

Beoordeeld met 5 van de 5 sterren

I recently went on vacation and had…Charles went above and beyond

I recently went on vacation and had Charles come in for 5 days. He was wonderful with my, Sophia and went above and beyond to make her feel comfortable. The entire process was easy and the value was exceptional. I would recommend Meowtel, and specifically, Charles, to anyone. Great job and thank you!

16 september 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Meow there Robert! Thank you for your fantastic review! We’re so happy to hear that Charles took such great care of Sophia and made her feel comfortable. It’s wonderful to know that you found the process easy and the value exceptional. We truly appreciate your recommendation and your kind words. We look forward to caring for Sophia soon!

Beoordeeld met 5 van de 5 sterren

Stress free Vacation

The ease of using the app was a big plus for a first timer. The sitters they showed in my area were all great, very good bios. My sitter was wonderful. My cat is 19 yrs old and needs meds twice a day and she took care of everything. My daily communication with her was great, pictures & comments. Because of Meowtel and my pet sitter, I had a great, stress-free vacation.

4 september 2024
Review zonder uitnodiging
Logo Meowtel

Antwoord van Meowtel

Meow there Sandy! Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with our app and your sitter. It’s fantastic that your sitter was able to provide the care your 19-year-old cat needed, along with regular updates. We’re glad we could help you enjoy a stress-free vacation! We look forward to caring for your kitty soon!

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