Merry People Reviews 

My pair of Bobbi ankle boots developed a split in the top of both boots where there is a crease in the rubber after only 18 months of minimal wear and storage inside. When I reached out to the company, they said this would happen if stored in sunlight; and as it was out of warranty there was nothing they could do. They suggested a mouldable rubber to fix the split, however there was no colour that matched the boots. I feel for the premium price, 18 months wear is completely unacceptable, particularly as the location, bilateral occurrence and type of fault is clearly indicative of the poor quality rather than overly excessive use. I would not recommend these given the short lifespan, and will not be purchasing again.

I love the Merry People brand. I've had my Bobbi boots for years, and my recent experience buying socks and a cleaning kit was seamless.

I absolutely love my wellies. They’re the comfiest shoe I have worn walking in so long and they genuinely keep your feel warm. Somehow I had a rip on both shoes and after getting in touch, they promptly told me I was covered on my warranty and replaced the wellies quickly. They even told me to keep the damaged pair to use gardening or for dry walks which I thought was a lovely touch.
I ended up getting my sister a pair too and she also thinks they’re the best walking welly she’s owned so far

Absolutely love my Merry boots, I've bought Tully's, Bobbi's and a pair of Andie's. As I work in a zoo they get used most days and I love that I can change it up a bit and add some bright colours to my work gear. I have neuropathy in my feet and these are one of the very few brands of footwear I can wear in comfort all day every day. Their customer service is amazing, delivery is quick and the website is engaging and easy to use

Merry People are very attentive throughout the whole process and warn you to check your sizing. They use an EU sizing which was something I wasn't used to. But because sizing your perfect fit can sometimes be a bit hit and miss, they offer a free exchange if you get it wrong. Any purchase over $50.00 is free delivery and free exchange. Great service!

I honestly couldn't live without my Merry People Footwear. I currently own 3 pairs of clogs and 2 pairs of boots, and I wear them all the time. The boots make bushwalks and rainy days a breeze because they look so great that you forget they are gumboots, but it is the clogs that have won my heart! They are amazing, so cute, and easy to wear...and did I mention comfort? Bliss in a boot. I have a spur in one heel and am prone to plantar fasciitis, but Merry Boots have banished all pain and possibly cured it! (I even wear my clogs instead of slippers! That is how comfortable they are !)

I have a pair of tall rain boots in beetroot red and a pair of clogs in rust. Both are super comfortable, really well made, and they look gorgeous. I’d originally purchased a different style of boot but when I tried them I didn’t love them (nothing at all wrong with them, they just weren’t quite what I thought I needed), so exchanged them - the exchange process was really easy, I got my new boots within a week and I was completely happy with how that all happened. Great customer service! I’m sure I’ll be back to order some more Merrys soon - I love the bright yellow boots, they look so fun!

Excellent! This is my third purchase from Merry People, my go to boots everyday!

Quality product, easy to navigate website, prompt shipping, excellent communication throughout from confirming order to delivery.

Such a great company with fantastic communication and a wonderful product.
As a vegan, it is hard to find shoes that are good for your feet, and not made from leather. Merry People are the best.

Fast shipping easy exchange returns, love merry people boots so comfy and love the dark cherry my latest ones

Love the boots, wear them every day. There was some normal wear and tear within warranty period - service was fantastic, super quick and they send me a new pair. Thank you April for your great service.

I LOVE these boots and I LOVE the people behind the business! They have the best customer support I've experienced. I had a couple of issues with my boots and they have always responded really quickly and were never hesitant about sending out a new pair to make sure I had the comfortable boots I was after.

I have purchased the ankle boots in betroot colour almost 3 years ago. I was happy with them until couple of weeks ago when I took them out to wear and they have completely changed colour to a weird yellowish brown. I have contacted the seller who just said its wear and tear. Would not spend so much money on boots thay don't last again and will not be recommending to other people.

Sizing is all wrong. I took the online sizing option and ordered recommended size. When they arrived, which was fast, the size was too big as a 6. I am a 5 and rarely wear a six other than Ariat boots. Returned boots 2 days later using the return process, which tried to make me exchange and not return for a refund. Label supplied but I had to pay - so beware returns are not free

Love the boots, wellies and sandals !! Very comfy and colours are great, however what really makes this company stand out is their customer service.
Unfortunately, one delivery was stolen but April, replied fast, took ownership and kept me informed all the way through me being sent a new pair!
Yes they may not be the cheapest, but they are great quality and you can actually talk to a person who cares if things don’t go to plan!

My wife loves her Merry Boots. Wears them at every opportunity. So Very disappointed when on Tuesday she noticed the right boot had a crack on the top, near the toes. She’d only had the 9 months so very surprised. Emailed Merry People Tuesday afternoon. Received a reply within an hour. Today she received a brand new replacement pair. This time she purchased the cleaning kit so will use that and look after them properly this time. Excellent service.

I absolutely love the colour of my boots. They would have to be my most favourite colour of all the boots I have had. (and I have had a few)
The delivery was super quick.
They are super comfy and I couldn't wait to get out in them.

Edited*
The follow up service from Merry People Boots since leaving my review has been nothing short of exemplary.
Couldn’t be happier with the service and highly recommend this company for their openness and transparency and willingness to resolve any issues. Thank you so much!

Original review - Love the colour options and the boots are very comfortable. Unfortunately they didn’t last well as the sole came apart from the boot. Tried to glue back up but didn’t last. I’d only worn them a dozen or so times and just in wet grass in my yard while gardening so not heavy duty wear at all. As I didn’t wear them often they were outside of warranty timeframe so couldn’t do anything about it. Personally I don’t believe they were worth the money.

Great customer support, I ordered a 36 however they were slightly too tight as I have a wider top foot and I was able to exchange them. They also give you the option to exchange and change the colour or style if you wish which is great