Merry People Reviews 

Merry People are a superb company. The quality of their boots is excellent and their after care makes you feel so appreciated and valued that you chose to buy from them. I will definitely use this company again and I will recommend them to my friends.

Love my Bobby boots.
They did take a while to wear in and were quite firm and hard to get on while doing this however once they softened they were perfect! Now I absolutely love them and wear them all the time. I do like having one size up though.
Customer service is amazing. Best I’ve come across.
I recommend not to use ‘earth’ brand detergent to clean them! Unfortunately it wrecked mine however merry people were so good to deal with and sent a new pair. Going forward I will only use the cleaning kit off their website!

I walk to work and wanted waterproof shoes I could wear the whole day. These looked perfect.
But 4wks down the line I am still getting blisters and callouses , so I’m sorry to say they are a miss for me. Disappointed.
Yes, I do wear socks (who wouldn’t)

I’ve just bought my second pair of Bobbi Ankle boots because I love my first pair so much I wanted another colour.
My first pair was bought in November 2023 so I have had them nearly two years and I’ve worn them a lot. They are so comfortable not like traditional wellies at all. I’ve worn them in the street, over fields, on our local shingle beach and even walking through a rising tide in them without any bad after effects (though I did wash them thoroughly when I got home in case salt water isn’t good for them). The delivery and returns are quick processes; I bought different colours to see how they were in the flesh as opposed to on my laptop screen so it was important I was able to return the ones I didn’t want.
I’m delighted with these boots and hope the second pair I’ve bought will last just as well, no reason not to but I’ll be sure to come back on here and report either way. :)

I was bought a pair of Merry people boots by my daughter for Christmas. Sadly they split and water got in. I contacted Merry people and Herbie in their customer service department was straight on the case.
My boots have been replaced and my dealings with Herbie definitely warrant 5 stars. Polite and professional emails, everything was done exactly when they said. I am thrilled with my replacement boots and love the new colour.
Well done Merry people! I have already recommended you to a friend who loves her boots.

I love my boots! They look amazing and fit really well. I'm a half size and sized down, they are still comfortable once I took the insole out. I messaged directly about advice on sizing up or down, I had a response in good time and they changed my existing order for me before it arrived. I also messaged about when they were restocking in UK as I wanted to order another pair and I got a response quickly. Great business! Highly recommend!

Comfy boots perfect for festivals, gardening, and overthrowing the corporate elite.

Clogs next 👉👈

Love my merry people boots! So comfy and versatile!

Merry People boots are my favourite. My kids love to jump in puddles with thier Merry People boots.

Can't wait to see what they come up with next

I love my merry people boots :) They have been amazing for trips away, festivals and the colder months. Such a great addition to my regular shoe rotation - Would recommend to anyone looking for a durable, cute and functional boot!

Super streamlined experience while purchasing. Incredibly comfortable and versatile!

I have always had great experiences with Merry People. I have purchased from them multiple times and their ordering and delivery process have always gone smoothly.

I wanted to like these boots, but they just came and when I put them on, they are NOT comfortable. They are plenty big (I wear a half-size shoe, so went up to the next full size, and that was fine), but they HURT my leg in front because they are so stiff. I read another review that they soften up with wear, so I'll try them around the house for a few days, but I need a shoe I can wear for 2 weeks of travel, and if these keep hurting the way they do now, these won't be it.

My boots arrived yesterday and i tried the first on and it was really uncomfortable, like I had something in my shoe. I took it off and checked and the lining was bent near where the soles meets the ankle. It sticks out a lot. I decided to try the other foot on to see if I liked the boots and would swap for a non faulty pair but the same issue was on that one - a lot less but still not a smooth inner and could be felt. So I went to the website and requested a return and refund as I decided if it’s on both boots, I don’t want to get them. Unlike normal returns, I didn’t get a label emailed immediately, I got a message saying it would be reviewed and a label sent. Today I get an email asking for photos - I don’t want to exchange, I hadn’t had them an hour when I requested to return & refund with the reason being a fault.
I replied to the photo request to say they are already packaged and I just want to return and get my money back. The reply to that was to go to the website to request a return - I have already done that - that’s why they emailed me!! So I thought, I’ll try again on the website to do the return and it’s stuck in ‘return under review’. This is such an infuriating process - I’ve never had to wait for a return label. It’s within 14 days distance selling rules so I can return and I want to get it done so I can get the refund back and not be emailing (no phone number available as I could get it sorted in a couple of minutes if I could talk to someone!)
I don’t usually write negative reviews but this is driving me nuts. I wouldn’t buy from them again, both due to the poor quality and the customer service system. I still don’t know how or when I will get the label through urgh! Hoping someone at Merry people may read this and sort it out.
From a now not very merry person

UPDATE: Merry People replaced my boots free. Received today. Thank you Merry People, what fantastic customer service.

I loved my Bobbi boots, they were so comfortable and practical but unfortunately after 12 months they developed a slight spit and were no longer waterproof. I did try and seal this but now the sole on the heal has completely gone in just over 18 months. It is such a shame as for the price you'd expect them to last longer.

I love the look and the colours but was so disappointed with the wear
I bought a sky blue pair in Oz and brought them back for dog walking on our French mountain - so I couldn’t return them because I’m too far away
The boots were hard to get on because the top is so tight. Slight soreness from rubbing while walking That’s ok Maybe I have huge ankles
Then they were so heavy and cluncky to wear they tripped me up Maybe I’m just clumsy
So bloody hot! My socks are soaked if I wear them Maybe I have sweaty feet 🤷‍♀️
I walked to two hours 3 days ago and my toes are so bruised and throbbing still - that’s it. I’ve just sold them on vinted for £50
I’ve worn them maybe 5 times. Hated them every time
Edit. Really lovely reply thank you. The boots were probably too big but any smaller and I wouldn’t have got them past my giant ankles. Gorgeous colours. Great idea. I wish they’d have worked for me. Thank you for your response

Fantastic customer service! I’ve had Merry People boots for some years now. I’ve just had a problem with a pair and they could not have been more helpful! Such a rare thing to find a company who actually cares about their customers. It will pay off tenfold. Well done Merry People!

I have a few pairs of Merry People boots and people aways comment on them!
They wear well and whilst quite stiff at first, they become more and more comfortable - especially with their Merry People socks.
Their customer service is great and purchases always arrive promptly.

This is my 2nd pair. Higher boots were the first order and then the clogs a few months later. Boots for muddy days and clogs just to walk from the house around the garden, and I just love them both for different reasons, both so applicable for my needs!

Good communication & fast delivery. Love my new boots can’t wait to wear them. Thank you