Mikes Dive Store Reviews 

I use Mikes Dive Store for all my diving needs and they have always been great... helpful, prompt and always have a great attitude... they gave me great advice for my first dive mask and dive computer... never tried to upsell me and got me just what I needed for a new diver... no hesitation at all in recommending them to everyone for their dive needs... and for what it's worth, my brother who's been diving since 1987 also uses them for his dive requirements... ⭐️⭐️⭐️⭐️⭐️

Had a query about fins and put in a request to chat via whatsapp, got a call shortly after.

Staff were amazing, answering what were clearly noob questions and concerns with patience and good grace.

Really very happy. Ended up buying some waterboots in addition to the fins.

Had been umming and ahhing for months. Should have just called sooner.

Fantastic service and advice from Rachel who answered all my questions and pointed me in the right direction. I explained that I would visit the store to try the wetsuit and mentioned that I lived outside London.Rachel kindly set aside 2 suits for me to try which worked well. I'm very pleased with my purchase and would not hesitate to recommend Mike’s DIve Store.The young man in the store was also very helpful.Thanks again. Kevin Plowman

Absolutely excellent.
Superb customer service, went above and beyond in helping me get my delivery really quickly and in time for my dive trip, despite me leaving the first line off my address.

Very responsive and professional service. Rissa was particularly efficient in dealing with my order.

Rachel from Mikes Dive Store went beyond good customer service to try to help my enquiry- I needed prescription lenses fitted to a dive mask. It turns out, my prescription is too much for the off-the-shelf lenses this store provides- but I got a lot of help then to find out where to look for my bespoke needs. Thank you for your help and guidance.

We visited the shop a couple of times, the first time to buy snorkel and mask and the second time for my prescription lenses. Steve was very patient and helpful in finding the right gear for us. He also gave us tips in snorkelling for beginners. Steve’s son fixed my prescription lenses in a flash just before closing and saved us from having to come back another day. We’re super happy with the service, we love this shop!

I was lucky enough to win an incredible prize at the dive show, which was a bundle of kit from Mike’s Dive Store. The communication was excellent and even though I added a few complications about dates I could be at home to receive the package, nothing was too much trouble. They are extremely knowledgeable about their products and just as kind in the way they dealt with all communication. I had bought kit from them previously too, and always had a good experience.

Excellent service from start to finish. We wanted full-face snorkelling masks and the staff-member allowed us to try them on in-store to ensure the fit was comfortable and airtight. This all helped with making up our minds to buy really easy. Thank you.

friendly knowledgeable staff . they know what they are talking about and are very helpful , they do not rush you an give you plenty of time to make to weight up your choices and options

Amazing experience with Mike’s Dive Store. Explained what I needed, they suggested which items I should purchase to secure my camera equipment while snorkelling. Ordered on Friday afternoon and delivered to a remote Scottish island on the Monday. Excellent 👌

My family and I visited the Dive Store on 28th March and were helped by Tom who was exceptionally helpful, professional and knowledgeable. We were looking to purchase diving boots and left the store with exactly what we were looking for and will definitely be returning when we’re looking to purchase other kit. An enjoyable shopping experience.

I chose Mike's Dive Store, as I've found them to be reliable and trustworthy as well reasonable on price.
This time I dealt with Mish, whom I found very personable, and informative. Communication was very prompt and nothing seemed too much trouble. I would highly recommend them, thanks. Nich!

Excellent customer service and advice .
Very happy with my purchase and the help I received when the first snorkel set I ordered was too big - I asked for some help in choosing another model and that one is perfect . Returns was easy and straight forward . Very pleased I found this company .

I recently had a fantastic experience with Mikes Dive Store, from start to finish, the service was exceptional.
The product range is excellent, with high-quality options to suit a variety of needs. What really stood out, though, was the advice I received. The team took the time to understand exactly what I was looking for and guided me towards the best choice without any pressure or bias—something that’s increasingly rare.
Pricing was also very competitive, offering great value for the quality provided. But the standout aspect of my experience has to be the aftercare service. It’s easily among the best I’ve ever encountered, and a special mention has to go to Nish, who went above and beyond to help me.
Overall, I couldn’t be happier and would highly recommend Mikes Dive Store to anyone looking for great products, honest advice, and outstanding customer support.

I had a great experience at Mike’s Dive Store, thanks to Adam. As a complete novice, I wasn’t really sure what I needed, but Adam was incredibly patient and took the time to explain everything clearly. He was knowledgeable, friendly, and made the whole process feel easy and comfortable rather than overwhelming.

Nothing felt rushed, and he made sure I left with the right equipment and a good understanding of what I’d bought. Excellent service all round – I’d definitely recommend the store.

Purchased some snorkelling gear for a recent trip. Arrived earlier than expected and well packed.

Great experience at Mike’s Diving Shop. I was served by Lilly, who was knowledgeable, understood exactly what I needed, and gave clear, practical advice. Very helpful throughout.

I travelled 2 hours to the shop too! Lilly made it !

I'd like to thank Lilly for her patience. Her help in finding the right combination of prescription lenses was invaluable.

@Lilly's Dad: get a prescription mask! You know it makes sense.

Best

Ron

Received wonderful service from Nish who helped me with a second order and adjusted the delivery fee to suit- really happy with the service will use a again - excellent customer service