Mikes Dive Store Reviews 

Received wonderful service from Nish who helped me with a second order and adjusted the delivery fee to suit- really happy with the service will use a again - excellent customer service

Online consultation. As I could not get to one of the shops I opted for the online consultation about a dive mask. It was so good to be able to talk through the different options for me and to provide guidance. No pushing any expensive options, just providing me with an informed choice. Lovely people, excellent service and one new dive mask on the way 😁

I brought my dive computers in for a battery change. All were working perfectly. When I collected them, my Suunto stinger computer had an AWC warning notification despite not being in contact with water. I contacted Mikes Dive Store for advice and despite some initial misunderstandings, Greg contacted me and arranged for me to send the computer back to them to be checked in case there had been a problem with the battery instalment. Michael

Lily was very helpful with our purchase so we can go diving with no fear of bad or useless equipment.She was also very helpful with choosing a size and thoughtful of how it would fit when I grow up.

Thank you Adam for the great service replacing my dive computer battery very speedily.

I had excellent service from Tom when I visited Mike’s Dive Store in London yesterday. I wanted some snorkelling equipment and received really good advice on masks, snorkels and fins. There were different models to try and Tom was extremely helpful ensuring that all equipment fitted me properly. Would definitely recommend.

Thanks Tom for great advice and talking us through our options. We'll be back soon!

An excellent shop with a great range of kit.
Tom was really friendly, helpful and knowledgeable and helped me choose a new BCD for me and some wetsuit boots for my son.

Before embarking on the 1.5hr each way journey to Mikes Dive Store, I really questioned whether it was going to be worth my time.
It was.
We were quickly greeted by the brilliant and charming Lily who really took the time and care to help us get the right gear for us.
This is one delighted customer.
Thank you.

Tom was very patient with us as we shopped for goggles and flippers! It was also lovely to see James Deane - a legend!

My online order was processed very efficiently, the packing was secure, and delivery was very fast. I'll be back!

I came into the Chiswick store to buy a diving mask with lenses. I got exceptional service from Lily & I am delighted with my purchase. Thank you very much.

Charlie served us and couldn’t have been more helpful. They were quite busy while we were in the store but it looked like everyone was getting equally great service. We were looking for masks and snorkels and wet boots and they had lots of choices and all in stock and available, even for eye prescription masks.
We came away with our purchases very happy and even more excited about our trip to the Galapagos!

I’ve used Mike’s Dive Store multiple times and had a great service. Most recently I instead purchased a dive computer for a Christmas present from Diveinn based on price. The timescale quoted was 5 to 9 days. I received no updates after confirmation of my order. On day 9, I checked progress only to find out that delivery was now being quoted as a further 6 to 10 days. On doing some research I discovered that Diveinn mail all items from the EU, this is not clearly stated when ordering items, and there are lots of reviews on Trustpilot criticising delivery times.

I cancelled my order with Diveinn, I hope the refund arrives in a more timely manner. Nothing yet.

I then ordered the dive computer from Mike’s Dive Store. The item arrived next day as promised and I received timely communication about the delivery. My regret is not purchasing from here in the first place.

I death with Greg over the phones as I had a few different options I wanted to discuss and go over. We exchanged emails and a couple of phone calls, such good service from him! He made a complicated decision much easier and knew his stuff - never felt pressured and will make me a returning customer for sure. Even helped me source a broken part from another business as they didn't stock them!

Tom was helping me and was extremely helpful and knowledgable. Excellent customer service

We were looked after by Namoon. A lovely lady who helped us with our prescription lenses in new masks. She was very patient with us and nothing was too much trouble. Thank you for all your help today.

Fantastic place
Aidan was incredibly helpful , knowledgeable and friendly
Will be back

Adan couldn't have been friendlier or more helpful, answering awkward questions and getting various bits of kit out for me to try.

I hadn't bought any dive gear for about thirty years! Off on a liveaboard in a few weeks so needed to buy some vital kit and get my dive computer working again. Adam helped me, and spent just shy of two hours talking me through all the relevant BCD and regulator combinations (things had changed since I last bought!). In that time he also serviced my dive computer (now back up and running after a LONG sleep). Adam was very patient, nothing was rushed, and I left feeling I'd bought just the right kit for my needs. Very grateful, would recommend.