Milacantes Reviews 

194
•
TrustScore 4 uit 5

3,9

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Beoordeeld met 5 van de 5 sterren

I purchased a locket with 2 photos on the inside and the quality is AMAZING!! I recieved the locket in less than a week of ordering and recieved constant updated in the shipments etc. I would highly r... Toon meer

Beoordeeld met 5 van de 5 sterren

Muy buena experiencia con esta empresa. Después de un tiempo se rompió un enganche de una pulsera y el servicio postventa lo repuso con muchísima rapidez, aparte me ayudaron a buscar mi pedido ya que... Toon meer

Beoordeeld met 1 van de 5 sterren

La qualité du bracelet laisse a désirer je l'ai offert à mon conjoint pour la naissance de notre fille et plusieurs email ont sautés et blesse la peau de mon conjoint alors qu'il ne l'a porter qu'une... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ich habe kürzlich ein Medallion mit 2 Fotos bei Mila Cantes bestellt. Die Bilder hatten keine gute Qualität weshalb ich mich an den Kundenservice gewandt habe. Dieser hat sich dann mehrfach für diesen... Toon meer

Bedrijfsgegevens

  1. Sieradenwinkel

Geschreven door het bedrijf

More than just a jewellery


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

194 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 71% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,9

Alle reviews

(194)

23 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Bellissimi

Arrivati con un po' di ritardo, ma veramente belli e perfetti.

21 december 2021
Review zonder uitnodiging
Logo Milacantes

Antwoord van Milacantes

Hi Luana, we appreciate your understanding because of slight delay in the post office 😊 Hope to see you soon!

Beoordeeld met 5 van de 5 sterren

Manila Collection

ho acquistato una collana della collezione Manila e scelto di far incidere la mia inziale; che dire, la spedizione è stata velocissima e la collana è davvero stupenda, tanto che sto pensando di fare qualche regalo di Natale davvero originale e, in più, personalizzato. Consigliatissimo!!!

30 november 2021
Review zonder uitnodiging
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Antwoord van Milacantes

Siamo così felici di sapere che ti piacciono i nostri prodotti e sono arrivati rapidamente. Speriamo di rivederti presto ✨

Beoordeeld met 5 van de 5 sterren

What a helpful and genuine company

What a helpful and genuine company! Product is 100% worth it and Laura is so helpful and reasonable. Customer service is absolutely fantastic! After a complication with the post they still sent my order thru and where so understanding, thank you for making my husbands christmas worth it! You guys are the best!

29 november 2021
Review zonder uitnodiging
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Antwoord van Milacantes

Hi Fay, it is a pleasure to hear that you are so satisfied with the service you received from Laura. I will make sure to pass this along to her. We count ourselves lucky to have customers like you 🥰

Beoordeeld met 5 van de 5 sterren

Such a nice product

I ordered "MANILA | My Baby" product with customized engraving for my wife to wear.
The size of pendant is just right and the baby engraving could´t be nicer.

I had some "problems" ordering since I put the wrong information about baby´s birth time in the order. The support was so nice and friendly, answering to my message immediately, so we corrected the order. I want to thank you once again and all praise for that.

It was a suprise for my wife and it melted her heart. She started crying when she saw what it is and now she wears it proudly. All I can say is that it really is such a nice product. There are many products that provide you costumized engraving baby designs, but if/when the next baby comes we will definitely order this one again.
Keep up the good work.

23 november 2021
Review zonder uitnodiging
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Antwoord van Milacantes

Thank you so much Matic for your review, this means a lot to us.
We are very happy that your wife was touched by your gift ❤️
Thank you for your trust in us and our products and we would be happy to welcome you further in our shop! ✨

Beoordeeld met 5 van de 5 sterren

Love it!

Such a beautiful product I am so happy because of my new bracelet! Shipping was very fast, quality is perfect. Highly recommended 😊

8 november 2021
Review zonder uitnodiging
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Antwoord van Milacantes

Thank you so much for your lovely feedback which we really appreciate ✨
It is a pleasure to hear that you are so satisfied with our product! Hope to see you soon 💛

Beoordeeld met 5 van de 5 sterren

[Order 83712]

I ordered on 17th October 2021 [Order #83712]. I received the package on 3rd November to India. The package contains only the satin pouch with voucher card for next purchase. The chain I ordered was missing. Since the package was sealed properly, the item seems to be missing while packed. I sent pictures and wrote email to the customer service. The reply was fast from their team but they were asking to check with my family members if they took it. It was ridiculous, I even sent the picture that I received and confirmed them that I received the package myself and opened it. They told me that they will start an investigation with their local post office.
Update 1:
Customer service team has responded proactively to ship another package at free of cost. Kudos to Ms. Laura from customer support, she resolved the issue very satisfactorily.
Update 2:
Received the new package on 17th November and the product is of excellent quality and very worth for your value.

3 november 2021
Review zonder uitnodiging
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Antwoord van Milacantes

Dear Aravind, many thanks for the time taken to review MILA CANTES! 🤗 Happy to hear that you are happy with our service ✨

Beoordeeld met 5 van de 5 sterren

Great product and support

Very good quality, was as expected after seeing the bracelets on instagram. Very helpfull support, i forgot adding my discount code, and first noticed after payment, but without question asked they refunded my discount. Express shipping to Denmark went great. Thank you!

27 oktober 2021
Review zonder uitnodiging
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Antwoord van Milacantes

Hi Christoffer, many thanks for the time taken to review us ✨ We are glad that you are happy about your products and our customer service 🤗 We are so happy to have customers like you ✨ Thank you!

Beoordeeld met 5 van de 5 sterren

I love my bracelet!

Received my bracelet today with my son’s details and I love it so much! Its beautiful quality and was easy to adjust to the right size. Will be wearing it every day! Laura was super helpful when I emailed to ask about delivery time. Delivery was about 4 weeks to the UK but was worth it.

26 oktober 2021
Review zonder uitnodiging
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Antwoord van Milacantes

Dear Jennifer, we are over the moon to read your comments about our product! Also, I will definetely pass your good words to Laura. Thank you 🤗✨

Beoordeeld met 5 van de 5 sterren

Beautiful Bracelet!

Just received my bracelet with my son’s details on it! It’s absolutely beautiful. Delivery was about a month to the UK but was well worth the wait, and Laura helped me every step of the way. Bracelet is such good quality and I’m wearing it with pride :)
Thank you xxx

26 oktober 2021
Review zonder uitnodiging
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Antwoord van Milacantes

Hi Zoey, we really appreciate you taking the time to share your experience with us ✨ We count ourselves lucky to have customers like you 💙

Beoordeeld met 5 van de 5 sterren

#82097order....

#82097order..... one month in transit by Greece's post (ELTA) malfunction... I should better pay the shipping next time to receive by courier...😊 The company's customer support was very helpful.... Thanx Laura for all the help!
The package came to me by Dhl in Greece in 2 (TWO) DAYS !!!! I WOULD PREFER AGAIN!! Thank you again!

24 oktober 2021
Review zonder uitnodiging
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Antwoord van Milacantes

Hi Ιωάννης, we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day ✨ Thank you for your review and we look forward to seeing you again 🤗

Beoordeeld met 5 van de 5 sterren

I'm using the silver coloured Lima Lux…

I'm using the silver coloured Lima Lux with my daughter's name on it. It arrived fast approx. in 10 days to Hungary. It is a really good quality product, exactly like on the pictures. I will definetily continue to collect them. 🙂

1 oktober 2021
Review zonder uitnodiging
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Antwoord van Milacantes

Thank you so much for the lovely feedback and for rating us 5 stars, this really means a lot to us! ✨

Beoordeeld met 5 van de 5 sterren

A perfect bracelet

A perfect bracelet!
As a mother of beautiful two, and a wife of the best husbant I ordered a lima lux a love promice with two babies 🥰 rose gold.
It has been shipped to Montenegro in two working days, as promiced.
I really, really love my new simbol of our love 🙂

20 september 2021
Review zonder uitnodiging
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Antwoord van Milacantes

Hi Nina, we really appreciate you taking the time to share your experience with us. We count ourselves lucky to have customers like you. Hope to see you soon 💛

Beoordeeld met 5 van de 5 sterren

Braccialetto e placche

Braccialetto e placche, ottima qualità avuto un problema con la chiusura, risolto in tempo breve, rimandandomi la chiusura senza chiedere niente... Molto gentili, e da consigliare alla amici... Dopo aver preso il mio, dopo qualche giorno ne ho acquistato un'altro da fare per regalo.... Perché facciamo un figurone....

15 september 2021
Review zonder uitnodiging
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Antwoord van Milacantes

Cara Sarah, grazie per aver condiviso la tua esperienza ✨ Siamo grati per la tua recensione positiva e siamo felici di sapere che il tuo problema è stato immediatamente risolto dal nostro servizio clienti. Grazie per la fiducia e per essere nostro cliente ❤️

Beoordeeld met 5 van de 5 sterren

Just in time for the date.

Just in time for the date.
I was late , and ordered the gifts just 14 days before my anniversary.

Delivery was to Russia. I got it just in time. Perfects quality just like on the picture. Nice small gifts for a special dates I think.

My husband really liked it. Thank you very much. I had amazing customer experience with your company.

Highly recommend 🥰

14 september 2021
Review zonder uitnodiging
Logo Milacantes

Antwoord van Milacantes

Dear Veselova, thank you very much for your feedback on our product. We are constantly working to improve our designs and quality. Therefore, we are all more than pleased when the effort pays off and that we were able to make you and your husband happy. We hope to see you again as our customer in the future ❤️

Beoordeeld met 5 van de 5 sterren

company with a great mentality

I would like to say a few words because in addition to a great company that takes care of every detail of their collections, they are really very kind to listen to every need and not only but really listen with the heart in hand to every request and also the unpleasant misadventures of their customers !!!

13 september 2021
Review zonder uitnodiging
Logo Milacantes

Antwoord van Milacantes

Dear Mario, it's truly a pleasure to hear that you were satisfied with our products and our service provided. We are truly over the moon by your feedback, thank you so much for sharing your experience with us! ❤️

Beoordeeld met 5 van de 5 sterren

the bracelet was highly appreciated by…

the bracelet was highly appreciated by my wife. the problem was the shipment because it was lost. luckily there is an excellent customer service that immediately made me a new bracelet. a big thank you to Laura from customer service who followed me very professionally

4 september 2021
Review zonder uitnodiging
Logo Milacantes

Antwoord van Milacantes

Thank you so much Emilio for your review and the time you took to write it.
We are very happy that your wife liked your gift. We will make sure to forward your thankfulness to Laura ❤️
Thank you for your trust in us and our products and we would be happy to welcome you further in our shop! ✨

Beoordeeld met 5 van de 5 sterren

My experience was great

My experience was great, the bracelets are beautiful as in the photos, I first bought them for my husband and I used “free shipping” it took about 4 weeks as it says on their website. the second purchase I paid for the "fast shipping" I left the note that I had a date to travel, they were very attentive, and my bracelets arrived in 2 business days. I’m so happy.

13 augustus 2021
Review zonder uitnodiging
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Antwoord van Milacantes

Thank you so much Suelen for taking the time to leave us this amazing review. We count ourselves lucky to have customers like you ✨

Beoordeeld met 5 van de 5 sterren

Excellent service support

Good service support, I just expected a little bit more quality but this is nice. They are trustworthy, I and my wife really like the product.

31 juli 2021
Review zonder uitnodiging
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Antwoord van Milacantes

Hi Mehmet, thanks for your review! If you will ever have any questions or problems, do not hesitate to contact us ⭐

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