Mile Auto Transport LLC Reviews 

Working with Mile Auto Transport was easy and stress free. They communicated clearly and were available to call if I had any questions or concerns. They connected us with a great carrier company (8 Brothers Inc). The driver was incredibly nice and communicative. He picked up in the expected window and delivered exactly on time. I highly recommend working with Mile Auto Transport and 8 Brothers Inc.

Worked with Alex and Venessa, got the vehicle picked up fast and delivered on time. Would use them again if I ever needed to move another vehicle

Excellent service! Scheduling was easy, customer service was great and the driver was exceptional! Highly recommend

Great communication with Alex. He was patient with all my questions and gave me updates. Reasonable price. Would use Mile Auto Transport again.

1. COMMUNICATION was very good
2. priced similar to competition
3.readily available to discuss logistics
4. on time for pick-up and delivery

A first for me. Ship two cars, enclosed, to same destination. One car a vintage C2 corvette, the other a new Toyota Land Cruiser. From the moment they were loaded from my driveway into a two car trailer, I knew by the care the young man was showing that I was in good hands. He explained the next destination where they would be reloaded onto a semi carrier. I had an AirTag in each and was able to monitor the entire journey. There were instructions for delivery to our new home which involved coordination with our realtor. All of it went great. I thought the price was very reasonable and highly recommend this broker.

Received my car in great shape and arrived quickly. Will use their transport service again.

Meret (Driver) and Dan (Owner/Dispatcher) did a wonderful job transporting my classic Porsche from Wisconsin to Michigan. The enclosed trailer was spotless inside. My car arrived in perfect condition. Dan & Meret kept me updated on transport status via email & text. The price was quite reasonable. Very happy with their service.

Excellent service! Very reliable and accommodating!
Definitely deserves a 5+ rating.

This company has an A+ review on BBB and they proved it. We were left high & dry by another carrier the day before a scheduled pickup. I called Mile Auto Trsnspirt and spoke with a very nice and helpful office employee, who arranged transport the next day. The office people were nice & professional, as was the driver. He delivered our car as promised in excellent condition. This is the company we’ll use on our return trip in the fall.

My experience with Mile Auto Transport was extremely disappointing and concerning.

Our vehicle transport was confirmed in advance, and we had made all necessary arrangements based on the agreed-upon pickup date. We were working directly with a representative named Alex, who had been coordinating the details with us. However, the night before the scheduled pickup, Alex completely stopped responding. Both my mother and I made multiple attempts to reach him—through texts, phone calls, and voicemails—but received no response. To this day, we have still never heard back.

This lack of communication placed us in a very difficult position, as we were left with virtually no time to secure alternative transportation services. The situation was particularly distressing given that I am currently 8 months pregnant. Being without a vehicle at this stage is not only inconvenient but also a serious concern for my health and safety. The added stress of having to urgently problem-solve under these circumstances was overwhelming.

While unexpected issues can arise in any business, clear and timely communication is essential—especially when customers are relying on a service for something as important as vehicle transport. Unfortunately, that basic level of professionalism and accountability was not demonstrated here.

I would strongly encourage others to carefully consider reliability and communication when selecting a transport company. Based on this experience, I cannot recommend Mile Auto Transport to anyone wishing for a kind and reliable service. Take your business elsewhere.

Update to Alex's Response:

Your response is extremely concerning, as it contains statements that are simply not true.
At no point did you, Alex, or anyone from Mile Auto Transport make any effort to contact my mother or me after we repeatedly attempted to reach you. We have clear records of multiple calls, text messages, and voicemails sent the night before the scheduled pickup--none of which were returned. To now suggest otherwise is not only inaccurate, but also deeply misleading to others reading these reviews.
We were left with less than 8 hours' notice before our confirmed pickup, with no communication whatsoever, during a time-sensitive move. As I have already stated, 1 am 8 months pregnant, and being left without a vehicle under these circumstances was not just inconvenient-it was alarming and incredibly stressful. Your complete lack of response forced us into an urgent and difficult situation with no time to make reasonable alternative arrangements.
While delays or unforeseen issues can happen in any business, there is a basic expectation of accountability and communication. Informing a customer that you are unable to fulfill a confirmed service--especially at the last minute--is not optional, it is the minimum standard of professionalism and ethical conduct.

If you were unable or unwilling to complete this job, that should have been communicated clearly at the time of booking or at any point leading up to the scheduled pickup. We would have immediately sought out another provider. Instead, we were left scrambling due to your complete lack of communication, followed now by a response that misrepresents the situation.
This pattern of behavior is extremely concerning, and based on both our experience and similar reviews from others, it raises serious questions about the reliability and integrity of your business. I strongly urge others to think carefully before trusting your company with something as important as their vehicle.

Wonderful, seamless experience from start to finish! From Florida to Mississippi, my car was picked up and delivered in a timely manner! Clear communication throughout and unloaded with such care! Thank youuuuuu very much!

They made it smooth and easy. Vanessa helped us make the arrangements and Max, the driver, was punctual, professional, and efficient. We'd certainly pick Mile Auto next time!

Great experience from start to finish. The customer service was excellent—super responsive, helpful and kept me informed every step of the way. My car was picked up and delivered on time, arriving in perfect condition. Reliable and professional—I’d definitely use them again.

Absolutely excellent service. I actually chose them because they are BBB accredited and they didnt let me down. The truck they used was perfect for our car(enclosed). Guys knew how to handle with care. They know what they are doing. Affordable prices too! I highly recommend them!

The transaction went very smoothly without any hangups or problems. The salesperson was very friendly, helpful and candid with all of my questions about the sale. He also gave me the name and location of a GREAT Mexican restaurant that I truly enjoyed, Pappasito's Cantina, there in Arlington, TX - -The BEST Mexican food that I've eaten in a long, long, time -- And I should know, because I'm 83 and of Mexican decent. A. M. Elias

While driving a car tour my vintage car broke down 300-miles from home. Back in my hotel room I spent the evening trying to arrange a tow back to my local mechanic. Most didn't want to travel the distance until I found Mile Auto Transport. Their internet quote received the next morning was reasonable, so I nervously decided to move ahead. Alex was reassuring & very attentive to getting my car home quickly. It arrived last night in good shape & their driver was very courteous, as well. I highly recommend this team.

Jan was very professional and respectful and worked hard with me to transport my daughter’s car from Sarasota FL to Livonia MI. I would work with him again!
Mike, the driver was also very professional and respectful and good with the car. I hope to work with him again too if I ship another car!
Overall my experience with Mile Auto Transport was excellent and I WILL refer them to friends and family.
Thank you both for the hard work!! 😊