Mile Auto Transport LLC Reviews 

Scheduled time of pick-up and delivery on the day as stated in order. Called to tell me that car will arrive between 10am and 1pm one day before, then called with exact time of 11am on arrival date and arrived at that time. Car arrived in excellent condition and driver was polite. I highly recommend them.

Very frustrating experience, we were told our car would be picked up by Monday August 25th and it was picked up a day later when we had to drive across the country. We had also asked to have our car be delivered by Friday August 29th, but it was not delivered until two days later. Will not be using again if I need this done.

My car was delivered when they said it would be there, in perfect condition and for a great price!

Vanessa was easy to work with, very responsive and knowledgeable. She made sure to advise me that pick up dates were within a 3 day window and that my 1100 mile transport from MN to NC would likely take 3 to 4 days after pick up. Pickup occurred at 7pm CST on day 2 and delivery actually occurred ahead of schedule 2 days later at 4pm EST, Mile Auto Transport was not the cheapest nor the most expensive but seemed to have some of the best ratings and is A+ rated by the Better Business Bureau. The driver (Nick) and Vanessa stayed in contact and were responsive to my messages/questions.

This was a new experience to me. Mile Auto was through, explained their process. I scheduled last minute and they worked with me. I was communicated to the entire time, with eta, barriers, if any and explained what to expected. They even gave me a military discount. The driver was excellent and sent photos once the car was loaded. BBB A+ is correct. I will use them again..

quick quote turnaround and quick delivery. recommend highly

This was truly a pleasant experience, Alex was very professional as was the drivers who dropped off my car. I’m extremely grateful to all that helped with this process. The pricing was reasonable and if ever in need again, I’ll definitely give them a call…

They were very professional. Clear communication, on time, accommodating, and straight forward. Their quote was competitive. They were also available for questions and concerns. They now have a customer for life.

I called Mile Auto after waiting 3 weeks for another carrier to pick up and deliver a motorcycle I sold on Ebay. Vanessa was super kind, courteous and professional. I needed the motorcycle picked up in Wisconsin and was going to Kentucky. After setting things up, the bike was picked up the very next day. It was delivered within 3 days without any problems or issues. Both myself and the buyer were extremely satisfied and the transport driver always communicated with us. I would recommend Mile Auto Transport to anyone out there needing a fast, professional and reliable service. Vanessa and Mile Auto receive 10 stars. 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟

Vehicle delivered as promised, no issues also price very competitive.

Ahhh…this is my 4th time shipping a car and it was by far, the easiest experience I ever had. From initial call thru delivery (today), everything was perfect. Great quote, great service and excellent delivery. I give them a 10 out of 10 !!!

Jan is our POC working to schedule the pick up and delivery. He did an excellent job! Seriously, this was the 1st time using an auto transport to take the daughters vehicle from the homebase to University. Based on his performance we will definitely use Mile Transport for all upcoming transports. There were several challenges and Jan was successful to get the drivers scheduled. The car was delivered on time, Excellent!

My car was picked up in a timely manner.It was delivered in a timely manner.Everything went well, thank you very much

just don’t book. don’t let the 4.7 stars fool you, this has to be the worst auto shipment company i’ve ever come across bro seriously. i’m a college student looking to ship my vehicle from everett, wa to pullman, wa. i needed my car to arrive on august 17th, and vanessa told me that means they’ll either pick up the car on the 15th or 16th. ok that’s fine by me! she then said “a trucker will be in contact with you on thursday with details”
thursday comes. i get no call. i call mile auto transport and vanessa answers. i ask her why im not getting a call and she says i could a call “today or tomorrow” i said “you said thursday” she said really it could be today or tomorrow…. okkkkk… friday comes around and i still don’t get a call 😂 i call them myself and the man on the phone is saying that i was assigned a driver the night before but his truck broke down. so i was assigned a pickup driver and no one told me ok. they’re saying “we promise we’ll get your car there on the 17th”
i call on saturday to see if there’s any luck. a man answers and he seems annoyed im like ok. i proceed to call a few more times after that and im not sure if their offices are closed or if im getting ignored but i never received a call back. alex texted me last night saying that there’s a shortage of drivers but when i was on the phone with him today he said i was assigned a driver but he backed out last minute because of some logistic issue. those two stories do not coincide with each other at all alex!!
yall today is the 17th and i got no car. it was never picked up. i cancelled my order and am now booking with another company. absolute joke of a company and im so serious, do not book with them!! now i dont have any of my stuff for move in today because of mile auto transport’s poor communication and coordination skills.

I signed a contract with this company and clearly stated that the vehicle needed to be picked up on August 15 in the afternoon. I was working with Alex Miller, and communication throughout the entire process was virtually nonexistent.

I emphasized the urgency from the beginning — our flight was scheduled for August 16 at 5:30 PM, so the car absolutely had to be picked up by the afternoon of the 15th. Despite multiple reminders, Alex showed no urgency whatsoever. Unsurprisingly, the pickup never happened on the agreed date.

I even told him I needed a final answer by noon on August 16, and once again — no response. This whole experience was incredibly stressful. I couldn’t sleep that night and woke up at 8:30 AM on the 16th to — of course — zero communication from this company.

Out of desperation, I found another company online — Broadway Auto Transport — and the difference was night and day. They were professional, responsive, and within just a few hours, by 11:30 AM, they had a driver confirmed and coordinated the pickup smoothly.

This company wasted my time, ignored my urgent timeline, and added completely unnecessary stress to my family's move. Totally unprofessional. I do not recommend them and will be reporting my experience to their corporate office as well.

This was my first time using their services. It was a wonderful experience. They came to pick up the car on the date we agreed to. They got the car to the destination the next day. They were kind and professional, communication was great. I will most definitely use them again. I wouldn’t recommend any other car transporting company.

From the first call to Jan during our research for transporting our car from South FL to Central TN I knew we had selected the best. Anytime we had a question He assisted with a quick response. The drive Reginald was amazing from the pickup to the drop off. I highly recommend this Company. It was worth every $ spent. A very simple process.

Vanessa was extremely helpful throughout the entire process The car was Picked up on time and delivered on time. First time transport and was very skeptical but worked out great.

As a woman calling around for auto transport was scary and intimidating. But this company made me feel heard and in good hands. Two companies tried to scare me and told me I’m being scammed by Mile auto so they can take my service. When I told this to Mile auto they were so understanding and made me feel at ease. They never judged me or pushed or got mad. Do not trust ultimate transport 123 or Safemile auto transport. They are scummy and try to take business away from small companies like mile auto to get your money. They are pushy and scary and spam you with text. Mile auto used synergy to get my car the driver was William who was so kind and punctual. Thanks mile auto I’ll use you again.

I found Mile as I was searching for companies out of IL. Did my research and looked up their business license with the State and the BBB to make sure they were legit. I’ve shipped cars before so I knew what to do since there are so many scammers out there. Alex was wonderful. And the price was exactly what I was willing to spend! I had quotes from low to high, over $1300 but as soon as I spoke to Alex, price was given upfront right away. There were no extra hidden fees. One fee to Alex and he took care of the rest! In a few days he had my car picked up in Florida and delivered to Chicago. Driver was amazing as well and I was able to track the driver and kept in contact during his drive up north. The process was effortless and I would definitely recommend using Mile!!