Millerandmason Reviews 

Often only find out how good customer service is when something goes wrong. Item ordered was delivered promptly delivered but obviously damaged during delivery and had a number of parts missing. When I raised the issue customer service promptly replied, arranged replacement and collection of original order. Showed good service commitment and efficient service. Thank you.

Delivery time is best. Product is good 👍.

Product arrived on time and was as describe in the advertisement

Great service and quick delivery

Prompt delivery
Ground auger started first time
Will use it when ground softens after rain

Very fast delivery with communication all the way.
Goods arrived in perfect order.
Would definitely recommend
Thankyou

Cement mixer arrived with the packaging looking a little battered but once opened all the parts were there and was easy to assemble however, I found that the moulded plug was damaged beyond use which I replaced.
The mixer works well making light work of the task. I’m very pleased with it.

Really good experience with miller and mason. Fast delivery and looks like a great generator. Already tested it and it certainly can power up to 8000 watts.
Really happy with the product and company and great to see them have a good selection of soared and service parts.

I purchased a refirb petrol pressure washer and as described it did come with a few scratches and scuffs which were quickly rectified with a dusting of black gloss spray paint. The engine and pump assembly looked brand new with no signs of use. The worst problem was found when I was assembling the washer , somehow the detergent tank was badly split . I informed nitrotek and they quickly responded and despatched a new tank which I refitted . The only other problem I have encountered was one of the engine mount bolts was loose and even though I re tigghtened it , it came loose again after using the washer so I tightened it again using loctite thread lock and it is fine now. Overall it is a very robust pressure washer and with careful use and maintenance should last for many years. I finaly chose the Miller and Mason brand because of the comprehensive spare parts available and although I will only use the washer once or twice a year it is good to know if a problem arises there are parts available .

The order was despatched very quickly but our country Lane was closed for a week so the courier could not get down the Lane to deliver it so once we knew where it was we went to collect

I am very happy with the choice I made. Easy to order, quick delivery. What more do a person need?
Very powerful machine and very easy to set up . I recommend it 100% .

I had very good experience with the customer services, and I just bought my 2nd generator from this company....I highly recommend!

Overall an excellent service, all queries either by email or telephone conversation answered clearly and concisely. Ordering and delivery were straightforward, absolutely second to none. I haven’t brought the generator into use yet, I will comment on that in due course.

Great customer service. Product was in excellent condition. Will buy from you again next time.

At first the high pressure washer seemed sturdy.Hose reel wouldnt wind and according to the instructions I needed to assemble(it was already assembled)The spray wand needs to be longer to get weeds out the paving,the wand is far too short and you need to stoop to get the maximum pressure.My accessory pack,only used the circular scrub which had water spurting out the top.Customer service phone is unmanned so its a nightmare to communicate.They email you back but you cant reply to the email, have to start the whole procedure again.At least it only blew the fuse once I see other users had it multiple times.Customer service needs to be overhauled and a longer spray hose is my summary.

Good service and product

Brought the patio cleaner & car brush kit for my pressure cleaner
it worked as it should very happy

Quality product at best price! Prompt free delivery! Excellent service.

I have used the equpment from miller and mason for quite sometime now the machines that sell are all good .

Super price (on offer) fast delivery - what’s not to like?
I would def recommend.