Mimi Beds Reviews 193

The bed arrived quickly and is exactly what we expected, our 14 month old loves it! We purchased this one because it had higher railings than all the others so it actually felt secure enough for our kiddo. The only negative thing in our experience is the latch and the rails make a lot of sound, so when he rolls and hits the edge, there’s a lot of jingle / rattling that sometimes is enough to wake him up. We still love the bed overall though and are happy we got it, just wish those elements were a little more secure.

Bed is great, needed a lot of assembly but that’s ok.

Il est magnifique!! Livraison rapide!

We ordered the little dreamer floor bed and mattress to go with it for our 9 month old as he hates the crib. The mattress came within a week of ordering. The bed was set to come at the end of May and actually ended up coming a week earlier than expected which was a bonus. Overall we like the bed, my only complaint is it’s not the sturdiest thing ever, my 9 month old stands and holds the rails and they wiggle a bit so I’m a little bit worried about how it’ll actually hold up when he’s a toddler.. other than that it’s a pretty bed & has helped us with his sleeping.

Would give 0 stars if I could. They have horrible customer service. They kept saying they would get back to me by a certain date but never do. I will never purchase anything from them.

Overall our daughter loves her bed we had some issues setting it up and still pending some answers from customer service. The hardest part to build is the roof so more instructions and explanation on that would be good

Edit: Despite a rocky start (original review below), customer support was very quick this time around. They corrected the mixup quickly, sending us the correct sized frame and arranging a home pickup for the incorrectly sized frame. They appear to have made changes to their customer service department and, at least for us, it was much better.

The frame itself was easy to assemble and looks great. Our daughter loves it!

New experience is 5/5, but ultimately 4/5 given the previous experience.

[Original Review]
We ordered a twin sized bed frame and mattress from them in mid December. The mattress finally arrived in early February. The frame was still yet to be seen. When we contacted them to get an ETA on the frame we were told there was a production delay for the frame. After a month or so we contacted them again and didn't hear back for weeks, and even then it was just generic, "We will let you know as soon as it's in stock." After contacting them several times they eventually gave a nominal partial refund for the delay and, after 5 months, in late April, we finally got a frame shipped to us.

At this point, the frame was clearly no longer an Christmas present, as we had planned, so instead we decided it was to be our daughter's birthday present, which was another month away. Imagine our shock and disappointment when we went to set it up today and realized the frame they sent was the wrong size. We now have to wait now for their unresponsive customer service to sort this all out. Not holding our breath for a quick resolution, if we get one at all. We were hoping to support a Canadian company, but honestly should have just bought something from IKEA.

I ordered a double size bed frame for my special needs daughter and she loves it and I don’t have to worry about her falling out of bed. Only reason for 3 stars is because delivery took longer than the date than my email said and customer service never got back to me about why ups wasn’t picking it up or what was going on with it.

I recently purchased a Montessori bed for my toddler from MimiBeds, and overall, I’m very happy with the experience! The quality of the bed is excellent — both the frame and the mattress feel sturdy and well-made. My son adapted to his new bed quickly and comfortably, which was a big relief.

The bed did take more time to assemble than I had expected, which is the only reason I’m giving 4 stars instead of 5. That said, everything else went really smoothly: the order arrived on time with no delays, and communication with the MimiBeds team was outstanding throughout the process. Highly recommend if you’re looking for a beautiful, toddler-friendly bed!

We ordered the ARY CLASSIC HOUSE BED. Although the delivery took some time, almost 3 weeks, it was worth it. The bed was beautiful. The materials used were high quality and the bed parts were well protected and covered. The instructions were also clear. I gave 4 out of 5 because of the delivery. Otherwise it would have been 5.

It was a great product! Loved it!

I love this bed. Most importantly my 16 month old grandson. Loves it to. He can get in and as he wishes. And I can keep him in when I need too. Amazing idea. Highly recommend it.

I was very hesitant on making my purchase because of all the mixed reviews but I decided to give it a go and try them out. I am definitely not disappointed!
I got the little dreamer in size Twin for my 2 year old son I love it so much. He sleeps so well and the mattress is so comfortable thank you mimibeds.
I would highly recommend anyone who is planning on transitioning their Lil one from crib to try one of these beds.

Prices are very reasonable.

Had a great experience ordering a floor bed from Mimi beds. On time tracking, delivery and great customer service.
The bed looked great and clear instructions for assembly. There was a paint defect on one of the pieces and while contacted their customer service and sent them the picture they resend the part.
Overall great experience.

I almost didn’t buy my baby’s floor bed because of the bad reviews, but I went to their Instagram instead and shared my concerns.

I received the floor bed 3 days later, and I also decided to get the mattress combo — which also arrived in 3 days.

I had a FANTASTIC experience. So I do think they’re worth trying out, as long as the product appears to be in stock and not on pre-order!

I contacted this company for a cancellation on my order and a refund. They have not bothered to respond. After reading multiple reviews I decided I no longer wanted their products and it doesn’t seem like they would be shipped on time anyways as they provide no updates on shipments. They have not bothered to respond to my concerns. It’s a big purchase I made so I’m very annoyed by their lack of response. Dont buy from them, you’ll definitely feel frustrated by their terrible customer service. Purchase from a reputable company instead of these scammers

100% would not recommend. Not sturdy at all. We ordered in Nov 2024 and didn’t receive until the end of March even though we were told we’d receive it by Feb. we ordered with a bumper and that STILL hasn’t arrived and it’s May 2025 now. The mattress doesn’t fit snug (there’s gaps on all four sides. Wish we didn’t buy from here.

SCAM!!! Bought a braided bumper for my daughter’s crib and the product was never delivered. Contacted them via instagram, they started saying there was a delay and now they ghosted me.
Horrible!
Going back to big, trusted companies!

Pire expérience avec une compagnie! Je voulais acheter d’une compagnie québécoise mais après 2 mois je n’ai jamais reçu le lit pour mon bébé!
J’ai reçu le matelas mais pas la structure.
Je suis chanceuse car j’ai toujours eu des réponses de leur service à la clientèle mais ils ont clairement un problème avec leur production/organisation/entrepôt.
J’ai eu mon remboursement rapidement au moins.
Mais j’ai fini par acheter sur Wayfair et je vais le recevoir en 1 semaine!
Tellement décevant! Je ne me suis jamais fait niaiser comme ça.
J’aurais dû lire les reviews sur ce site …mon grand regret.

I ordered two twin mattresses and two bed frames from Mimi Beds on February 17th, with a ship-out date of March 10th. No problem I waited the three weeks. The mattresses arrived but the frames were no where to be seen. I had to reach out to be told due to “production issues” shipping is delayed to March 31st an additional three weeks!

Okay March 31st came and went. No update, no care, no respect for their customers time.
I still waited patiently for another two weeks!! Finally, on April 14 I open the door relieved for the delivery to only see ONE bed frame BUT the shipping email said both were on the way.

I emailed them: ignored.
I commented on Instagram: they deleted my comments.
I DM’d them: silence.

I hounded them (mind you there is no phone number to call either) until they admitted they messed up and only shipped one frame and now the other one is out of stock till further notice. No timeline, no help, just a weak $100 offer that doesn’t even begin to cover the inconvenience they caused.

Meanwhile, I have two toddlers, two mattresses and only one bed.

They brand themselves as a “Canadian-owned family business,” but in reality they act like a scam operation. Believe all the other one star reviews I wish I did my research but didn’t know they were deleting negative Instagram comments.

I see on their about us section on the website the owner Farhad Rafiqui “the heart behind Mimi Beds,” well if you have a heart we are all just parents/guardians who wanted a bed for our children so make things right with your customers.

As of April 26 I am still short a bed frame.

Avoid Mimi Beds at all costs.

EDIT:

I finally received the second bed frame on May 3- nearly 11 weeks after my original order on February 17th. The lack of communication and false promises was ridiculous.

Mimi Beds keeps repeating they’re a “small team,” but being small is not an excuse for poor service. If you can’t handle order volume then don’t accept people’s money and make false promises.

It shouldn’t take constant hounding, deleted comments, and ghosting to get answers.

I would strongly advise future customers to spend their money with established retailers who actually deliver on what they promise.
0/10 experience.