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Mindful Chef Reviews 

20.307
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Mindful Chef take great care and attention to detail with their meals. Everything is good quality with plenty of choice for all diets and preferences .. healthy and fresh and many organic and wild, n... Toon meer

Beoordeeld met 5 van de 5 sterren

We have been using Mindful Chef for over a year and we have been impressed with the variety and quality of the meals. We have successfully lost weight and eat a lot more fibre and vegetables since... Toon meer

Beoordeeld met 3 van de 5 sterren

Food and recipes are great, great quality, easy to follow and really convenient. However, more often that not DPD leave the delivery at the wrong building(!), leave it out in the rain so the food is s... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been using MindfulChef for more than five years. They are brilliant. Recipes are amazing, they have a great selection every week. Produce is always fresh and great quality. You get top best che... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online voedselbezorgdienst

Geschreven door het bedrijf

Healthy.  Simple.  Delicious. That's the Mindful Chef approach. Mindful Chef delivers healthy and delicious, chef-designed meal kits to cook at home. They focus on macro-balanced wholefoods with heaps of plants and real protein so you feel your best. As a proud B Corp, they champion quality. You’ll find British meat, free-range chicken, responsibly-sourced fish and award-winning seasonal produce in their boxes. Their Ready To Go range features healthy frozen meals, soups, broths, and smoothies that are designed for nutritious meals in minutes.  With options for all lifestyles, Mindful Chef offers one-person, two-person and family meals, and caters for gluten-free, vegan, flexitarian, vegetarian and pescatarian diets. Mindful Chef has over 28 recipes to choose from each week, so there are no recipe ruts. Discover flavours from all over the world - with a Mindful Chef healthy twist, from bubbling fish pies for the family, to a spicy Bibimbap or a Sri Lankan curry.  You can choose to get a Mindful Chef delivery every week or every once in a while, it’s always up to you.  Delivery is available nationwide - direct to your front door - so you can spend more time doing what you love, and less time thinking about what to cook. Launched in 2015, Mindful Chef have delivered millions of meals and donated over 20 million school meals to children living in poverty.

Mindful Chef

Geschreven door het bedrijf

The UK's No. 1 rated healthy recipe box
Visit mindfulchef.com or call 020 3950 0455 for advice and support from our friendly customer care team.
The UK's Highest-Rated Recipe Box Company with over 12 million meals delivered nationwide. No need to be in for delivery - just let us know where to leave your box. Guaranteed freshness with ice packs and eco-friendly insulation.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

20K reviews

5 sterren
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3 sterren
2 sterren
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4,6

Alle reviews

(20.307)

448 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great food and lots of different things…


Great food and lots of different things to eat.

6 augustus 2026
Review zonder uitnodiging
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Antwoord van Mindful Chef

Hi Barbara,
Thank you so much for your lovely review! 
We're delighted to hear you're enjoying the food and the variety of recipes we have to offer. We hope you continue discovering plenty of new favourites!
Best wishes,
The Mindful Chef Team 💜

Beoordeeld met 5 van de 5 sterren

My issue was dealt with rapidly and…

My issue was dealt with rapidly and satisfactorily.

30 juli 2026
Review zonder uitnodiging
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Antwoord van Mindful Chef

Hi Jeremy,
Thank you for taking the time to leave us a review!
We're so pleased to hear your issue was resolved quickly and to your satisfaction. Thanks again for your kind words, and we hope you continue to enjoy your Mindful Chef experience!
Best wishes,
The Mindful Chef Team 💜

Beoordeeld met 5 van de 5 sterren

Helpful

Helpful, solved issue

30 juli 2026
Logo Mindful Chef

Antwoord van Mindful Chef

Hi Christa,
Thank you so much for taking the time to leave us a review. 💜
We're delighted to hear we were able to help and resolve your query. Providing helpful support for our customers is really important to us, so we truly appreciate your kind feedback.
Thanks again for choosing Mindful Chef, and we hope you continue to enjoy your meals with us!
Best wishes,
The Mindful Chef Team 💜

Beoordeeld met 5 van de 5 sterren

Issue resolved quickly and efficiently

When there was an issue with my delivery, it was resolved very quickly. My box went missing, but another box was sent the following day, along with a voucher in my account to apologise for the inconvenience. Thank you Mindful Chef!

28 juli 2026
Review zonder uitnodiging
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Antwoord van Mindful Chef

Hi Jayne,
Thank you so much for taking the time to leave us such a lovely review. 
We're sorry again that your original box went missing, but we're really pleased we were able to get a replacement out to you quickly and put things right.
Thank you for your patience and understanding, and we hope you enjoy many more delicious Mindful Chef meals!
Best wishes,
The Mindful Chef Team 💜

Beoordeeld met 5 van de 5 sterren

The introductory offer grabbed my…

The introductory offer grabbed my attention. I was surprisingly shocked at the quality and taste. I would say it’s restaurant quality. There is a good selection for vegetarians every week. The meals are from bag to plate in as little as 20 minutes. No mess, no waste. No more beans on toast for me after a busy day 😂

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Mindful Chef

Hi Emma,
Thank you so much for taking the time to leave us such a wonderful review! 💜
We're delighted to hear you've been so pleasantly surprised by the quality of our meals and that you're enjoying the variety of vegetarian recipes each week. It's fantastic to know the quick cooking times are making busy days that little bit easier—and we're especially pleased we've helped replace beans on toast! 
Thanks again for your lovely feedback, and we hope you continue to enjoy many more delicious Mindful Chef meals.
Best wishes,
The Mindful Chef Team 💜

Beoordeeld met 2 van de 5 sterren

No longer a quality choice

I first started using Mindful Chef during lockdown. For obvious reasons we weren't spending money on eating out, and so I decided to use the money saved to try something different.
MC has never been a cheap option, but in those days we enjoyed the healthy, fresh ingredients and having meals that tasted great while being nutritionally balanced.

But of course, Nestle made the founders an offer they couldn't refuse. Particularly since that happened, the quality has deteriorated, less fresh vegetables and more tinned products, ingredients are no longer organic, vegetables and herbs often seem to arrive far from fresh at best, and in a state of decay at worst. Protein items have much shorter shelf life left, so if I buy, let's say 4 meals to cook over a period of 5-6 days, by the time I reach the last recipes I have found some ingredients unusable.

On at least three occasions I have ordered fresh soups as extras and they have arrived with one of the containers split, making that soup unusable and soaking the box and contents.

At the same time, prices have climbed, resulting in a meal for two on average costing £18-20, on to which must be added the use of your own energy supply to cook, and time and effort to prepare.

Disappointing, but I suppose it's what you get when a large multinational company takes over what was once an inspired concept, prioritising cutting costs to the bone for profit and losing sight of what I would imagine to be the requirements of the original target market.

31 juli 2026
Review zonder uitnodiging
Logo Mindful Chef

Antwoord van Mindful Chef

Hi Deborah,

Thank you so much for taking the time to share your thoughts and feedback with us.

We’re really sorry to hear that your recent experience with Mindful Chef hasn’t reflected the quality we strive to provide at Mindful Chef, especially as you’ve been with us since lockdown. We completely understand how disappointing it must be to feel that the quality and freshness of the ingredients have changed over time.

We always strive to provide high-quality ingredients alongside excellent service, so it’s particularly disappointing to hear your concerns regarding the freshness of the vegetables and herbs, the shelf life of the protein and the issues you’ve experienced with our fresh soups arriving damaged.

It’s our priority to continue providing healthy, fresh and high-quality ingredients, while working with local and ethically-run producers who share our values. We’ll continue to use the very best quality ingredients, including free-range chicken, British beef and sustainably sourced fish, to ensure our customers can enjoy delicious and nutritionally balanced meals.

We truly appreciate you taking the time to share such detailed feedback. Comments like yours are really important to us, as they help us understand where we need to improve both our recipes and the overall experience we provide. Rest assured, your feedback has been shared with the relevant teams and our suppliers so it can be reviewed as part of our ongoing improvements.

We also appreciate your comments regarding Nestlé. Nestlé does own the business, however, to reassure you, our CEO, Fabien and the rest of our Leadership team continue to run the company.

We remain confident that Nestlé is the right partner for Mindful Chef. We’re proud of what makes us different and remain committed to championing quality ingredients and working with suppliers who share our values.

We’d love the opportunity to turn this recent experience around for you, so please don’t hesitate to email us directly. We’d be more than happy to discuss this with you further and see how we can help.

Thank you again for your continued support over the years and for giving us the opportunity to address your feedback.

Best wishes,
The Mindful Chef Team 💜

Beoordeeld met 5 van de 5 sterren

A excellent response

I received a prompt, comprehensive and helpful response which resolved my query in a very satisfactory way.

31 juli 2026
Review zonder uitnodiging
Logo Mindful Chef

Antwoord van Mindful Chef

Hi Philip,
Thank you so much for taking the time to leave us a review. 😊
We're so pleased to hear that your query was resolved quickly and that you found our response helpful. Providing friendly, thorough support is something we really care about, so it's wonderful to know we were able to help.
Thank you for choosing Mindful Chef and for sharing your experience with us. We really appreciate your kind words and look forward to continuing to support you on your Mindful Chef journey.
Best wishes,
The Mindful Chef Team 💜

Beoordeeld met 2 van de 5 sterren

MIndful Chef has lost its mindfulness

We've been using Mindful Chef for a few months. As someone who's pescatarian and gluten intolerant, it was a big plus that Mindful Chef has gluten free dishes as standard. None of their competitors offer this. But, as the months have gone by, we've become frustrated by MIndful Chef's use of rather tasteless pastes and sauces in pouches and mediocre spice mixes. Recipes have also become rather samey, with the same ingredients cropping up time and time again. I know it's difficult to innovate, but I do think that Mindful Chef has lost its mindfulness in becoming part of the Nestle empire. Do the 'chefs' even try their dishes? It's pointless offering feedback as it just gets ignored by the conglomerate.

30 juli 2026
Review zonder uitnodiging
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Antwoord van Mindful Chef

Hi David,

Thank you so much for taking the time to share your feedback with us. 😊

We're really pleased to hear that our gluten-free recipes have been a good fit for you. We appreciate how important this is, and it's lovely to know that this has made a difference.

At the same time, we're very sorry to hear your thoughts regarding the recipes, as well as the pastes, sauces and spice mixes. This is certainly not the level of service we aim to provide, and we completely understand your disappointment.

We always strive to provide high-quality ingredients alongside delicious and varied recipes, so it's disappointing to hear that this hasn't been your experience recently.

We truly appreciate you taking the time to share your feedback, as comments like yours help us continue improving both our recipes and the overall experience we provide. Rest assured, your feedback has been shared with the relevant teams and our suppliers so it can be reviewed as part of our ongoing improvements.

We'd love the opportunity to turn this recent experience around for you, so we've sent you an email regarding this.

Thank you again for your feedback, and we hope to speak with you soon.

Best wishes,
The Mindful Chef Team 💜

Beoordeeld met 5 van de 5 sterren

First time buyer..Now a BIG fan

First time buyer... OMG, Deeeeliscious, nutritious. Meals for two are BIG, can easily feed 3 or 4 in my household. Great for freezing after cooking for little meee. SOoooo easy peasey lime garnish squeezy. Lots of fun to be had and what a very nice break to not have to think about 'How about something stunning" instead of the usual, also nutritious, but becomes meh repeats of good home cooking! This is HOME cooking with a flair. 'specially for those of us who really can't be bothered to go to a restaurant with all the hub-bub whilst you are trying to savour the flavour. LOVE Mindful chef...and the best part, they give back - they feed the needy.

27 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It’s great

It’s great, only complaint is that portions are sometimes too big!

28 juli 2026
Review zonder uitnodiging
Logo Mindful Chef

Antwoord van Mindful Chef

Hi Susan,

Thank you so much for taking the time to share your feedback with us. 😊

We're delighted to hear you're enjoying your Mindful Chef recipes! Thank you for your feedback about the portion sizes. We'll be sure to share your comments with our team as we continue improving the experience for our customers.

Thank you for your continued support and for choosing Mindful Chef.
We really appreciate your feedback and look forward to bringing you many more tasty meals in the future.

Best wishes,
The Mindful Chef Team 💜

Beoordeeld met 4 van de 5 sterren

Although we love getting our recipe…

Although we love getting our recipe box, lately it seems that nearly all the choices are fish, or very spicy, which I don’t eat. Not many without the chilli symbol, so I am finding it hard in recent weeks to pick anything so have been skipping weeks. Don’t understand why one of the filters isn’t “no fish “

12 juli 2026
Review zonder uitnodiging
Logo Mindful Chef

Antwoord van Mindful Chef

Hi Gloria,

Thank you so much for taking the time to share your feedback with us. 😊

We're sorry to hear that you've found it more difficult to choose recipes recently. We understand how important it is to have a wide variety of options available, and we truly appreciate you sharing your thoughts, as they help us continue improving the experience for our customers.

We'd love the opportunity to turn this around, so we've sent you an email to discuss this further.

We really appreciate your feedback and look forward to bringing you many more tasty meals in the future.

Best wishes,
The Mindful Chef Team 💜

Beoordeeld met 5 van de 5 sterren

Really great customer service

Really great customer service, quick response and action. Highly recommend

25 juli 2026
Review zonder uitnodiging
Logo Mindful Chef

Antwoord van Mindful Chef

Hi Lucy,

Thank you so much for taking the time to leave us such a kind review! 😊

We're delighted to hear that you've had a great experience with our Customer Care team. Providing friendly, efficient support is something we care deeply about, so it's wonderful to know we were able to help and resolve your query quickly.

Thank you for your continued support and for choosing Mindful Chef.

We look forward to continuing to provide you with delicious recipes and excellent service.

Best wishes,
The Mindful Chef Team 💜

Beoordeeld met 5 van de 5 sterren

The quality of recipes

The quality of recipes, ingredients and customer service is outstanding! Love it! Thanks!

27 juli 2026
Review zonder uitnodiging
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Antwoord van Mindful Chef

Hi Sarah,

Thank you so much for taking the time to leave us such a lovely review!

We're delighted to hear that you've been enjoying our recipes, ingredients, and customer service. Providing high-quality, delicious meals alongside excellent customer care is always our priority, so it's fantastic to know you've had such a positive experience with us.

Thank you for your kind words and continued support. We truly appreciate having you as part of the Mindful Chef community.

We really appreciate your feedback and look forward to bringing you many more tasty meals in the future.

Best wishes,
The Mindful Chef Team 💜

Beoordeeld met 5 van de 5 sterren

Top tier

Grateful to this company for accommodating my request to cancel their meal delivery at short notice, due to illness on my part. The fact that they donated my meals to charity impressed me further.

Their meals have always been delicious and top quality in my experience, and the customer service is top tier.

Many thanks, Mindful Chef - much appreciated!

15 juli 2026
Review zonder uitnodiging
Logo Mindful Chef

Antwoord van Mindful Chef

Hi Lucinda,

Thank you so much for taking the time to leave us such a lovely review.

We're pleased we could help by accommodating your cancellation request. Supporting our customers is really important to us, and we truly appreciate you being part of the Mindful Chef community.

Thank you as well for your kind words about our recipes and Customer Care team. We truly appreciate your support. Providing excellent customer service alongside high-quality, delicious recipes is always our priority, so we're delighted to hear that you've had such a positive experience with us. 😊

We really appreciate your feedback and look forward to bringing you many more tasty meals in the future.

Best wishes,
The Mindful Chef Team 💜

Beoordeeld met 5 van de 5 sterren

Amazing flavours

The meals are fantastic, such wonderful flavours and excellent quality of ingredients. The app lets you easily filter for dietary preferences and each menu has a heat indicator and an indication of the expected time to cook. You aren't tied into having boxes at fixed intervals and can easily postpone, cancel, or add in a box.

What makes Mindful Chef stand out is the response when there is a problem (I've been a customer for over 7 years, of course there's the rare issue). Reporting an issue is a doddle, the resolution comes back very quickly, usually a refund of a missing ingredient or the cost of the food bag. What makes it special is the human contact - the people talking to you have a personal approach, no AI chats, and you genuinely feel that they want to do their best to help.

25 juli 2026
Review zonder uitnodiging
Logo Mindful Chef

Antwoord van Mindful Chef

Hi Helen,
Thank you so much for taking the time to leave us such a thoughtful review.
We're absolutely delighted to hear how much you're enjoying our recipes, the quality of our ingredients, and the flexibility of our service. 😊
It means a great deal to us that you've been cooking with Mindful Chef for over 7 years, and we're especially grateful for your kind words about our Customer Care team. We truly believe that providing friendly, personal support is just as important as delivering delicious meals, so it's wonderful to hear that this has made such a positive difference to your experience.
Thank you for your continued loyalty and support. We really appreciate your feedback and look forward to bringing you many more tasty meals for years to come.
Best wishes,
The Mindful Chef Team 💜

Beoordeeld met 5 van de 5 sterren

Delicious recipes with fresh gluten…

Delicious recipes with fresh gluten free, organic ingredients

22 juli 2026
Review zonder uitnodiging
Logo Mindful Chef

Antwoord van Mindful Chef

Hi Roisin,

Thank you so much for taking the time to leave us a review.

We're delighted to hear you're enjoying our recipes. 😊

Providing high-quality ingredients that our customers can enjoy is something we care deeply about.

Thank you for your continued support and for choosing Mindful Chef. We really appreciate your feedback and look forward to providing you with many more delicious meals in the future.

Best wishes,
The Mindful Chef Team 💜

Beoordeeld met 5 van de 5 sterren

Wonderful meals, friendly company

The food is delicious, the customer service is excellent and the deliveries are always on time. I'm so impressed with Mindful Chef. I've tried many of the "food delivery boxes" on the market. Mindful Chef are a cut above in terms of the produce and recipes and they also offer a service for a single person. I recently contacted the customer service team about a query and they dealt with my message in a timely and friendly manner. All round - I'm a very happy customer.

21 juli 2026
Review zonder uitnodiging

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