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Beoordeeld met 5 van de 5 sterren

I've been meaning to share my experience with the Missive Team. I had trouble tracking and locating my notifications, such as comments. When I reached out to their team, they created the notification... Toon meer

Beoordeeld met 5 van de 5 sterren

So far, everything has been pretty awesome! It’s definitely worth the money, as it has saved us a huge amount of time through clear team communication that connects directly with emails. I can’t... Toon meer

Beoordeeld met 4 van de 5 sterren

I love the rules. I am honestly paying a lot of money almost exclusively because I love the ability to "turn my email off" during set hours. Overall, I love that I can shut my email off and have it... Toon meer

Beoordeeld met 5 van de 5 sterren

We were trying to solve a "help desk" issue for our ecommerce business with multiple brands. Most of the ones we've tried are good at one thing but lack on others. I tried out Missive after seeing it... Toon meer

Bedrijfsgegevens

  1. Online samenwerkingsplatform
  2. ook in
  3. Business to Business-service
  4. Cloud computingservice
  5. Softwarebedrijf
  6. Softwareverkoper

Geschreven door het bedrijf

Missive is a collaborative email client for teams. It sits on top of the email you already use, Gmail, Outlook, or any IMAP provider, and makes it possible for several people to work one inbox without stepping on each other. Most teams arrive after outgrowing the workarounds. A shared password to one Gmail account. An inbox everybody has to read in full to work out which messages are theirs. Color-coding emails by teammate to keep track. It holds together until volume rises, and then things get missed, and usually the customer is the one who notices, by writing again to ask why nobody replied. Missive makes ownership visible instead. Assign a conversation and everyone can see who has it. Leave a comment inside the thread rather than forwarding the email around. Draft a reply together in real time. Build rules that route incoming messages to the right person automatically. There is also a built-in AI assistant that searches your inbox, checks your calendar, and drafts replies in your voice, plus SMS, WhatsApp, Instagram, Messenger, and live chat for teams handling more than email. Missive has been running since 2015. We are bootstrapped, profitable, and still owned by the founding team in Quebec City, with no investors and no plans to sell. Over 6,000 businesses use Missive daily, across property management, accounting, law, logistics, e-commerce, and professional services. We are SOC 2 Type II and GDPR compliant. We do not sell user data, and we block read trackers by default.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

165 reviews

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4,4

Alle reviews

(165)

23 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I've been an user since 2017 and couldn't go without!

Missive has been my one and only email client since 2017, and I honestly can’t imagine using anything else. I’ve never come across a better email client: it’s packed with powerful features, continuously updated, and has become absolutely essential to my daily workflow.

It’s one of those “vital” services I could never live without — worth every single penny.
Customer service is always present, friendly, and incredibly responsive. Updates are frequent and truly meaningful, consistently improving the user experience. The interface is clean, intuitive, and beautifully organized. And the integrations with other apps are powerful and genuinely helpful.

Wow… I truly love it!

1 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tried lots of different shared inboxes…

Tried lots of different shared inboxes and Missive had all the features, connectivity, and layout I needed. They also do a great job continuing to build out and add to the system.

28 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've been thrilled with Missive

I've been thrilled with Missive, since I started using it for my small business a few months ago. I was nervous that it would be too difficult and complicated but the opposite is true. It's extremely intuitive and easy to figure out. Plus, the customer support is fantastic, which is incredibly reassuring. I can't recommend it highly enough.

19 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

2 years of use

I've been using Missive for two years now, and I can't imagine going back to a traditional email service. This tool is incredibly useful for ensuring collaboration within a single team: shared mailbox and individual mailboxes, assignment of emails based on projects managed by employees, integrated chat. It makes our work more fluid and easier to follow. We've already had to contact support, and the team is super fast and helpful.

31 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Phil saved me TONS of time!

Phil saved me TONS of time and now have enabled me to present a solution to my team!

I greatly appreciate their concise instruction and pleasant guidance.

With their help, it's resolve all of my issues maneuvering the aliases!

I hope you and your team have an fabulous day!

23 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Found Missive a couple of years ago and…

Found Missive a couple of years ago and decided not to pull the trial.

Found it again last month and just finished up my trial...

Let me tell you this... it blows Superhuman and any other Email Client (I've tried like 4-5 this year alone) out of the water.

I highly recommend it!

25 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Missive Keeps Our Small Business Running Smoothly

We are a small bespoke webshop in Australia that specialises in refurbishing and remarketing industrial laptops and tablets. As the business grew, our customer communications became harder to manage. Email chains were scattered, it was difficult to track who was following up with which customer, and responsibilities within the team often overlapped or slipped through the cracks. What used to be manageable for one person became chaotic with several people.

Missive has transformed that completely. It has given us a central place to manage communication, assign tasks, and ensure nothing is missed. The ability to assign emails directly to a team member, or to comment and discuss a reply before sending it, means every customer query is handled properly and with confidence. For us, this has been game changing. Automation rules have taken a lot of manual work off the table, such as sorting and tagging incoming emails, or automatically routing requests to the right person. What used to require constant checking and double handling now just flows into the right place.

For me personally, as the director of the business, the difference has been enormous. I was well overdue for a holiday, and thanks to Missive I was finally able to step away for six weeks knowing the team had everything under control. They could continue chasing leads, following up with customers, and even raising invoices without me constantly monitoring what was happening. Actions could still be assigned to me where needed, but everything was clear and well structured, which allowed me to properly relax for the first time in years.

The return on investment has been immediate. The cost per seat might look high once you imagine scaling to a bigger team, but the time saved in man hours easily pays for it many times over. Beyond the software itself, the support team deserves credit too. Whenever I have had a question, they have been quick to respond, helpful, and genuinely engaged in making sure we get the most out of the tool.

It has never let us down, every integration has worked seamlessly, and the whole team enjoys using it. Missive is not just another collaboration platform, it has become one of the most important tools in how we run our business every single day.

9 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was most impressed with how much…

I was most impressed with how much thought went in to building out the features to really cover almost any scenario or use case you and your team may have.

Would highly recommend this product to every team.

11 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Email/communications App with good features and awesome customer service!

Features etc. are great and yeah, every app or service has their distinctive ones. What set´s Missive apart is the tremendously good support - fast reaction times and detailed answers even to minor "problems" that are not in their services but in connections, API calls etc.
I had issues connecting Webhooks and sending the right calls back to their API and they solved every question I had.

11 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’m obsessed with Missive

I’m obsessed with Missive — it’s literally the perfect app.

I run a customer service agency handling over 700 tickets a day, and we manage everything inside Missive like it’s nothing. I connected 16 inboxes, added a few users, and everything was set up in minutes.

But what blows my mind the most is the performance. I’ve never seen an app this blazing fast. It’s honestly life-changing — I feel like I have superpowers.

I even tried to find something negative to say… and I couldn’t. Yes, I’m probably in love with this app. Don’t judge me.

Let’s be real: dealing with emails used to suck. That was before I found Missive.

So stop everything and go try it. Now.

23 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast, affordable and seamless experience

The team at Missive is very reactive and really listens to its user base. They have built software that adapts to many businesses and manages to stay very easy to use. I love the attention to detail, the shortcuts, and the small handy features that I just didn't find anywhere else (like the ability in the mobile app to archive multiple emails at once by dragging left and down).

Also, the app is really fast, whether on a laptop or phone, the experience is seamless regardless of the device. The price is also very fair and adapts well to many types of businesses, compared to other apps that charge a lot for good features.

16 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Missive has completely transformed how…

Missive has completely transformed how we operate at Fibo. Before discovering it, we were constantly switching between tools for email, internal chat, and task management. Now, everything is centralized in one elegant, intuitive platform.

The ability to collaborate on emails in real time, assign tasks directly from conversations, and manage all our communication channels—email, WhatsApp, Messenger, and more—has been a total game-changer. It keeps our team aligned, responsive, and efficient.

As the founder of a fast-moving company, I value tools that help us move faster without sacrificing clarity. Missive does exactly that. It’s not just a communication tool—it’s our operational backbone.

30 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Total game changer

Total game changer. I have 5 businesses, participate in 2 non profits, and have 6 email addresses and a number of social channels to monitor and delegate to my team. To be able to see it all in one spot, make tasks, pull in help where I need it is invaluable. The amount of chaos this removed from my life is unreal.

1 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super App

As an agency owner it was tricky to find a work app that combined tasks, emails and collaboration. Most apps are too focused on customer service, and when you have to internally work on tasks across different threads that aren't related to CS they seriously lag and honestly end up being so expensive for what they offer.

I settled with Missive after testing 15+ apps.

Missive is made for speed, collaboration and for managing tasks. I love the ease of use, and how simple they make it. Because as soon as you have 50+ emails coming in and a multitude of tasks, things start to get complex fast and that's where simplicity helps.

We manage 1000s of emails with ease. I am VERY HAPPY with Missive and I don't think there are other apps in this space that even work for our need.

They have many native integrations and you can integrate with API and automations via Make and Zapier.

You can easily add your task management apps and whats great is that you can have it all visible inside Missive. Which is so nice when you are using CRM's and other apps.

I really enjoy how Missive is doing business. They KNOW that their customers wishes and needs are what their app should help solve, and they are continuously working to help solve any problem the community shares.

1 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Missive has made my life so much easier

I’ve tried Spark, Outlook, Superhuman, and a few others, but Missive is by far the best email client I’ve used. The interface is clean, fast, and makes it easy to filter through emails quickly. Even though I don’t use their team collaboration tools (what they’re best known for), I love how all my accounts flow into one inbox. I’ve collected multiple email addresses over the years from school, work, and other projects, and Missive saves me from juggling tabs or apps.

Another huge plus is that there’s no limit on the number of email accounts I can connect, even on their most affordable plan. This alone has saved me so much hassle. Other platforms often restrict the number of accounts or charge more for added flexibility. So glad I chose Missive, honestly. Their customer service is also such a strength.

24 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've been using Missive for a couple of…years

I've been using Missive for a couple of years now, and it's been a game-changer for my email management and team collaboration features. After trying out Front, which was too expensive and bulky for my needs, I stumbled upon Missive, and it's been a little miracle find.

Missive is incredibly easy to use, even for someone who's not tech-savvy. The interface is clean and minimalistic, making it simple to navigate and find all the features you need. I love how I can connect all my email accounts, manage tasks, and even customize tags with icons and colors. The ability to upload custom icons for tags is a small but thoughtful touch that shows how much attention they pay to detail.

One of the standout features for me is the team inbox. It allows me to collaborate seamlessly on emails, assign tasks, and chat in real-time without cluttering up our inboxes. The snooze feature is also a lifesaver, helping me focus on immediate tasks and revisit emails when it's more convenient.

What really sets Missive apart is their customer support. They're always quick to respond and genuinely helpful. Whether you're a solo entrepreneur or part of a larger team, they treat you like you're their most important customer. The documentation is thorough, but it's reassuring to know there's a real person available to answer any questions you might have.

I was fortunate enough to get grandfathered into a super price, but even with their occasional price adjustments, Missive remains an excellent value. They're constantly rolling out new features, which is impressive, especially since they work smoothly without the usual glitches you might expect from frequent updates.

Why Missive Stands Out To Me-
Compared to other tools like Front, Missive is more streamlined and cost-effective. While Front might offer more advanced analytics and AI capabilities, Missive's simplicity and ease of use make it perfect for teams of all sizes looking to streamline their communication without unnecessary complexity. It's ideal for both small teams and larger corporations seeking a user-friendly solution.

Missive has genuinely transformed how I manage my emails and my productivity workflow. It's one of those rare tools that feels like it was made just for you. Whether you're a freelancer or part of a growing business, Missive offers the flexibility and features you need to stay organized and productive. It's definitely worth giving a try if you're looking for a tool that will make your work life easier.

2 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Replacement for Front

We needed to switch off of Front in ~24 hours because they removed the ability to sync with Gmail.

Missive has been a great replacement and costs less.

Support team has been eager and quick to respond to any messages we send in. Shout out to Phil!

27 februari 2025
Review zonder uitnodiging

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