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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've been meaning to share my experience with the Missive Team. I had trouble tracking and locating my notifications, such as comments. When I reached out to their team, they created the notification... Toon meer

Beoordeeld met 5 van de 5 sterren

So far, everything has been pretty awesome! It’s definitely worth the money, as it has saved us a huge amount of time through clear team communication that connects directly with emails. I can’t... Toon meer

Beoordeeld met 4 van de 5 sterren

I love the rules. I am honestly paying a lot of money almost exclusively because I love the ability to "turn my email off" during set hours. Overall, I love that I can shut my email off and have it... Toon meer

Beoordeeld met 5 van de 5 sterren

We were trying to solve a "help desk" issue for our ecommerce business with multiple brands. Most of the ones we've tried are good at one thing but lack on others. I tried out Missive after seeing it... Toon meer

Bedrijfsgegevens

  1. Online samenwerkingsplatform
  2. ook in
  3. Business to Business-service
  4. Cloud computingservice
  5. Softwarebedrijf
  6. Softwareverkoper

Geschreven door het bedrijf

Missive is a collaborative email client for teams. It sits on top of the email you already use, Gmail, Outlook, or any IMAP provider, and makes it possible for several people to work one inbox without stepping on each other. Most teams arrive after outgrowing the workarounds. A shared password to one Gmail account. An inbox everybody has to read in full to work out which messages are theirs. Color-coding emails by teammate to keep track. It holds together until volume rises, and then things get missed, and usually the customer is the one who notices, by writing again to ask why nobody replied. Missive makes ownership visible instead. Assign a conversation and everyone can see who has it. Leave a comment inside the thread rather than forwarding the email around. Draft a reply together in real time. Build rules that route incoming messages to the right person automatically. There is also a built-in AI assistant that searches your inbox, checks your calendar, and drafts replies in your voice, plus SMS, WhatsApp, Instagram, Messenger, and live chat for teams handling more than email. Missive has been running since 2015. We are bootstrapped, profitable, and still owned by the founding team in Quebec City, with no investors and no plans to sell. Over 6,000 businesses use Missive daily, across property management, accounting, law, logistics, e-commerce, and professional services. We are SOC 2 Type II and GDPR compliant. We do not sell user data, and we block read trackers by default.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

165 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 66% van zijn negatieve reviews beantwoord

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4,4

Alle reviews

(165)

23 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Really like the Missive App

Really like the Missive App, been using it for 6+ months with my support team, it's light & easy but lifts heavy. I can achieve pretty much anything. Constants update every 2 weeks or so. They are trying a new task feature now, so it's a plus.

14 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

expensive, bad leadership

expensive. they keep changing things which make it a non productive app.

8 februari 2025
Review zonder uitnodiging
Logo Missive

Antwoord van Missive

Hi Arthur,

I understand your frustration with changes to the app. As one of Missive's founders, I wanted to share some perspective on how we approach product improvements.

When we make changes, it's always in response to user feedback and needs. We know that changes can be disruptive initially - I experience this myself as a daily user. Sometimes it takes a few days for muscle memory to adapt to new workflows. However, we're committed to listening to our users and being flexible.

For example, with our recent task management update, when some users found the new navigation challenging, we quickly added settings to accommodate different workflow preferences. We aim to balance improving the product while respecting that our users have established ways of working.

If you have specific workflows that have become more difficult, I'd love to hear the details. We're actively gathering feedback and making incremental improvements based on real user experiences.

Would you be open to sharing what specific changes have impacted your productivity? This would help us understand how to better serve your needs.

Thanks

Beoordeeld met 5 van de 5 sterren

GREAT PRODUCT AND AMAZING CUSTOMER SERVICE

I've been using Missive email with the company I work for and LOVE it. It sure makes communicating with customers AND my teammates easy. Also, their customer service is fabulous. I just emailed with a question and got a very detailed response in about five minutes. Highly recommend!

29 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Multitasker's Dream!

Missive has been a game-changer for managing my workflow as a developer. The ability to handle multiple accounts in one tool and no need for setup on new devices like phones has streamlined my work incredibly. Central email signature management, the option to send emails later or snooze them, and treating the inbox as a to-do list are all standout features. It’s perfect for staying organized and efficient. Plus, the seamless collaboration in both chats and emails with my team has boosted our productivity. Highly recommend!

15 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing team collaboration tool, built into email

We have been using Missive for a few years now, and it's hard to imagine the time before it. The ability to collaborate and communicate with team members is superior to other tools I've seen. It is almost like the virtual equivalent of sitting directly next to your coworkers for purposes of sharing and discussing mail together. Capabilities including routing, sharing, moving, assigning, adding/removing, discussing, and real-time collaborative email edits are epic. On top of that, it's all pretty intuitive and it's basic functionality looks/feels like most any other email client (but with super powers), so there is no major learning curve when getting started.

Missive has been instrumental in our day-to-day comm's.

Additionally - I should note that Missive is committed to constant improvement. They have a method for users to submit requests, they comment on those requests, and over time they implement many of them. I really appreciate both the visibility into that process, but also the outcomes of the dedication to always creating new capabilities.

4 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Incredible tool :)

I like that Missive is easy and intuitive to use. It's a nice tool to communicate with my teammates about specific email, but also to keep track on different orders, clients or other business stuff! It helps me on my everyday tasks :)

1 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This program sucks

This program sucks. Asked me son many times the confirmation code in the last few months even if I click on 'Do not ask for this device again'.

16 oktober 2024
Review zonder uitnodiging
Logo Missive

Antwoord van Missive

I'm the CEO at Missive. The reason a confirmation code was requested is that you logged in from a new device. In today's digital landscape, a username and password alone are not sufficient to ensure the security of your account. There are millions of username/password combinations leaked on the internet, making it essential to add an extra layer of protection. To prevent unauthorized access, Missive will ask for a confirmation code sent to your email address whenever you log in from a new device.

I understand that this can be inconvenient, however, there is a straightforward way to disable this confirmation code request: by setting up Two-Factor Authentication (2FA).

To enable 2FA, follow these steps:

1. Log in to your Missive account after getting the confirmation code.
2. Navigate to Settings > Login & Security
3. Select the option to enable Two-Factor Authentication.
4. Follow the on-screen instructions to link your account with an authentication app like Google Authenticator or Authy.
5. Once set up, you will use the authentication app to generate a one-time code each time you log in, instead of receiving a confirmation code via email.

By setting up 2FA, you not only streamline your login process but also significantly enhance the security of your account. Thank you for your understanding and cooperation in keeping your account secure.

Beoordeeld met 5 van de 5 sterren

Boost Team Productivity with Missive’s Collaborative Features

Missive has transformed how we handle emails and team collaboration. The ability to chat directly within an email thread and assign emails to specific team members has saved us countless hours. The intuitive interface and powerful integrations with tools like Dropbox and Google Drive make it an all-in-one solution. For any business needing a robust email platform, I highly recommend Missive

6 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Seamless Tools

Appreciate how it integrates various channels, making it easier for teams to stay organized and responsive. Plus, the user-friendly interface helps keep everything efficient

4 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Game Charger

Missive has been a game-changer for our team’s communication. It keeps all our emails and messages organized in one shared inbox, making collaboration seamless. The ability to assign conversations, leave comments, and share drafts has streamlined our workflow and ensured nothing falls through the cracks. Highly recommend for teams looking to boost efficiency and stay on top of communication!

4 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend!!!

This software has been extremely helpful with staying organized and communicating with my team. It saves so much time by allowing you to chat with your team about specific tasks, creating curated responses, and having the option for AI. I really love Missive and would definitely recommend to anyone I know!

22 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer Service

We are new to Missive but having a ton of questions on our initial set up. The Missive team (specifically Phil) has been super helpful in all of our questions. Additionally, everyone we've talked to is super knowledgeable about the app and is able to easily answer any questions we may have.

Will update on the functionality once we've tested it out more!

12 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Powerful CS / email app

Missive has been a real game-changer for me. It’s versatile, combining email, chat, SMS, calendar, and task management in one native mac platform. The customization options and integrations with apps like Clickup and GPT have streamlined my workflow. Missive has genuinely improved how we handle communication and manage tasks. Highly recommend it.

23 juli 2024
Review zonder uitnodiging

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