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Mixam Inc. Reviews 5.485

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had an issue with my shipping date. I needed the books before April 24th. Customer service was excellent, very patient and through on their explanation. My coloring books turned out beautiful.... Toon meer

Beoordeeld met 4 van de 5 sterren

Little lack of communication for one project and a bit of stumbling for the mistakes. They did do good and took care of shipping was just that, if communication had been on point things could have wor... Toon meer

Beoordeeld met 5 van de 5 sterren

Over the Moon with the stunning quality of our printed memoirs. Beyond our wildest dreams, a fitting reward for months of hard work, a precious keepsake that will be handed down for generations. Mixa... Toon meer

Beoordeeld met 3 van de 5 sterren

I can’t fault Mixam for UPS losing my package… but I wish Mixam had stepped in to help me as soon as they saw my claim (UPS also notifies the sender when there’s a delay) because I had ordered expedit... Toon meer

Bedrijfsgegevens

  1. Prints en uithangbordenwinkel
  2. Business to Business-service
  3. Digitale afdrukservice
  4. E-commerceservice
  5. Copyshop

Geschreven door het bedrijf

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

Geschreven door het bedrijf

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

Contactgegevens

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4,4

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
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Beoordeeld met 5 van de 5 sterren

I have printed three books with Mixam

I have printed three books with Mixam - both bulk and on-demand (Printlink) options. Each time, uploading the files, checking final proof and execution of print orders have been flawless. Cost-effective too.

2 maart 2026
Beoordeeld met 4 van de 5 sterren

Amazing Results!

It was very easy to use, including margins and guidelines. The Final product was absolutely gorgeous. I was disappointed that I could not ship to canada given I purchased on the US site so be aware of that. Overall, the final product was absolutely amazing and I couldn't be happier, I would definitely recommend and will be using again.

2 maart 2026
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Antwoord van Mixam Inc.

Hi Tamir, Thank you so much for your kind words, we really appreciate you taking the time to share your feedback and we're so glad to hear you found the process easy to use and that you were happy with the final product.
Just to clarify, we’ve offered shipping from the US to Canada since early February this year. If you run into any issues with this in the future, please feel free to reach out to us via live chat with your order details, and we’ll be more than happy to help.
Thanks again for your support.

Beoordeeld met 5 van de 5 sterren

Great Service!

We were under a time constraint that Mixam managed very well. We needed the books for a Crane Festival. Mixam actually got the books to us a day earlier than we had originally anticipated. The books look very professional and the people at the Festival found them most attractive. Many thanks!

27 februari 2026
Beoordeeld met 5 van de 5 sterren

The customer service was wonderful

The customer service was wonderful. I had some challenges with all the technical options on the site and after a couple of messages back and forth, they helped me finalize the project.

6 maart 2026
Beoordeeld met 5 van de 5 sterren

Automatic cost counting is priceless

Automatic cost counting is priceless! I can play with various options and assess my projects at any time day or night, Monday or Sunday, without needing to contact representative. That's why I chosen Mixam first time out of several options.

The only thing I would like is to have some noticeable message after final button pressed and order is submitted. Every time I am clueless, if I did everything I need or not.

6 maart 2026
Beoordeeld met 5 van de 5 sterren

Awesome print Job

Awesome print Job. I like the system, I like the speed, and I love the results. Thanks for printing my book how I envisioned it.

6 maart 2026
Beoordeeld met 1 van de 5 sterren

The workbooks were printed wrong…

The workbooks were printed completely wrong. All out of order. In addition, I was short several copies. The workbooks were unusable and I had to pay double to have them reprinted at a local shop.

27 februari 2026
Logo Mixam Inc.

Antwoord van Mixam Inc.

Hi Jessica, Thanks for sharing your feedback. We’re really sorry to hear this happened with your order.
We do have to say we’re a little disappointed to be hearing about this for the first time through this review. While issues can occasionally occur in any production process, we take a lot of pride in putting things right quickly whenever something does go wrong. If we’re not contacted about a problem, unfortunately we don’t have the opportunity to investigate or correct it.
In the review invite email this review is linked to, we recommend the following guidance: “If there's a problem with your order, follow the guidance on our support page ‘How to report an issue.’” This allows our team to properly review the order and work on a solution as quickly as possible.
If you’re able to get in touch with us through that process, we’d be more than happy to review the issue with you and see how we can help correct it.
We genuinely want to help resolve situations like this and appreciate the opportunity to look into what may have happened.

Beoordeeld met 5 van de 5 sterren

The image quality is very good!!

The image quality is very good!!! The website was generally easy to work with (I’m sure it would have been easier to use on laptop, but I only have a phone and I’m glad it worked at all!!) And it was a pretty decent price per book!!

27 februari 2026
Beoordeeld met 2 van de 5 sterren

Poor Customer Service and Print Quality

Impossible to reach via phone. After many attempts I finally got through and was given incorrect guidance regarding my proof. I was told that my concerns were nothing to worry about and that the issues highlighted would not show up in my print. When I received my print, there were issues and the customer service team refused to fix them and eventually provided a 10% refund. I also opted for a more expensive cover material, which resulted in print issues which would have not happened if I went with the standard cheaper cover option.

27 februari 2026
Logo Mixam Inc.

Antwoord van Mixam Inc.

Hi Nicholas, Thanks for taking the time to share your feedback, and we’re really sorry to hear you weren’t happy with your experience.
If there was any misunderstanding regarding the artwork or the guidance provided, we do apologise. We’re a small team and our phone lines can get very busy at times, which can make it difficult to get through quickly. If you need a faster response in the future, our Live Chat is often the best way to reach us for more immediate help, almost 24/7.
We’d also like to clarify that choosing anti scuff matte lamination wouldn’t normally add artefacts or noise around text. It can sometimes soften how crisp artwork appears slightly due to the finish, but it wouldn’t typically cause the level of pixelation you’ve described.
We’ll review the call logs and the guidance that was provided. If we find that the error was on our side, we’ll absolutely reach back out to you to look into this further.

Thank you again for bringing this to our attention.

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