When all my calendar events (10 years worth) randomly disappeared from my iPhone, I found a tutorial by Mobikin to restore calendar data from iCloud backup via their software. Upon opening the softwar... Toon meer
Bedrijf heeft geantwoord
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When MobiKin software was not capable of restoring photos attached to the google messages I mistakenly deleted Peter agreed to refund via email messages. great straight forward customer service. no... Toon meer
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Pro's: Eventually worked, and customer service kept following up until it did. Con's: 1) The app didn't recognize my Motorola Moto G6 phone, even though my Windows 11 PC could. 2) Customer ser... Toon meer
Bedrijf heeft geantwoord
i had a difficult task of copy a chinese mainland phone to another phone. the Mobi app tried but could not achiever more then 20-30% . Mobi aandd Trust happily returned my money. these people ar... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
MobiKin, an outstanding software company established in 2007, is devoted to provide the best solution for Android & iOS device users. With decades of research and self-development, we have a full line of mobile software for iOS and Android devices and serve more than a million users from all over the world.
Contactgegevens
Hong Kong, China
- support@mobikin.com
- mobikin.com
3,2
Gemiddeld
42 reviews
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Don’t recommend this restore software
When all my calendar events (10 years worth) randomly disappeared from my iPhone, I found a tutorial by Mobikin to restore calendar data from iCloud backup via their software. Upon opening the software and attempting to log into my iCloud on the software, my pc froze for over 10 minutes. After turning my pc off and on again, I rebooted the software and attempted to log into my iCloud again. On the second attempt, the software closed itself and the shortcut on my desktop disappeared. I’ve deleted the software and its files from my pc and reset my iCloud password. I feel uneasy and don’t recommend this software.
22 juni 2026
Review zonder uitnodiging
Antwoord van MobiKin
Hello,
Thank you for sharing your experience, and we’re truly sorry for the inconvenience you encountered.
We take cases like this seriously. What you described (software freezing, unexpected closure, and shortcut disappearance) is not the expected behavior of our product. It may be related to a local system crash or security software interference during the iCloud login process.
To clarify: MobiKin software does not collect or store your Apple ID or password. All login actions are processed through Apple’s official authentication system, and we never have access to your iCloud credentials.
We also understand your concern, and we respect your decision. If you are open to it, we would like to help investigate what happened on your PC and make sure your system is fully clean and safe. You can contact our support team directly so we can assist you further.
We’re sorry again for the frustration caused, and we appreciate you bringing this to our attention.
Wishing you a great day!
https://www.mobikin.com/support.html
MobiKin Support Team
A misleading Mobikin recommendation
Perhaps less about Mobikin per se than the person who had it as their recommendation for moving data from an old Oppo phone to a new one. Installed the program, went through hell setting up the two phones the way they wanted and then, when I pressed send data, I finally get told they only transfer a very limited amount of the data unless I buy the product. Had I known from the start, I might have decided whether it was worth the cost, but to find out after spending half an hour getting ready is underhanded, conniving, misleading and plain bad corporate behaviour.
21 mei 2026
Review zonder uitnodiging
Antwoord van MobiKin
Hello,
We’re sorry for the frustration and understand why this experience felt disappointing. Our trial version does have certain transfer limitations, but we agree that this should be made clearer before users spend time setting everything up.
Your feedback is valuable to us, and we’ll pass it to our team to improve both the product guidance and user experience. We truly appreciate you taking the time to share your experience.
Wishing you all the best!
https://www.mobikin.com/support.html
MobiKin Support Team
i had a difficult task of copy a…
i had a difficult task of copy a chinese mainland phone to another phone. the Mobi app tried but could not achiever more then 20-30% .
Mobi aandd Trust happily returned my money.
these people are honest and i will be using them again if i can
22 april 2026
Review zonder uitnodiging
Antwoord van MobiKin
Hello,
Thank you for sharing your feedback! We’re sorry to hear that the transfer didn’t go as smoothly as expected. We understand how important data migration is, and we always aim to provide reliable solutions. We’re glad to hear that our team and Trust were able to resolve the issue by offering a refund.
Your trust in us means a lot, and we’ll continue working hard to improve our products. We hope to assist you in the future with a more successful transfer experience. Please don’t hesitate to reach out if you need any further assistance!
Best regards,
https://www.mobikin.com/support.html
MobiKin Support Team
Terrible Website
Terrible Website. NO CUSTOMER SERVICE. You cannot get through to anyone. Once a window opened to type in a question. They never got back to me. I paid for a Lifetime of Assistant so I could download my pics from my Android phone. It worked but my hard drive crashed and I had to re-install everything. But, I cannot re-activate the Mobikin that I already paid for. Wake Up!
4 februari 2026
Review zonder uitnodiging
Antwoord van MobiKin
Hello Mr. Gravina，
We sincerely apologize for the inconvenience you've experienced. We understand your frustration and appreciate your patience.
To resolve your issue with reactivating Mobikin, please contact our support team at support@mobikin.com and they will assist you promptly.
We are committed to improving our service and making things right. Thank you for bringing this to our attention, and we look forward to resolving the issue for you.
Kind regards,
https://www.mobikin.com/support.html
MobiKin Support Team
Abysmal customer support
Abysmal customer support. Stated factual information in email, provided multiple screenshots of app failing to restote their app backup. Requested a refund well within the 90 days, app purchase first week Dec, refund request third week DEC. No refund back to Credit Card and no refund confirmation email from Mobikin. Hence, the review for people to be forwarned.
20 december 2025
Review zonder uitnodiging
Antwoord van MobiKin
Hi there,
We’re really sorry for the frustration this experience caused and appreciate you taking the time to share the details. We understand how disappointing it is when a backup restore doesn’t work as expected and a refund feels delayed.
According to our policy, purchases made within 90 days are eligible for a refund, and we take these requests seriously. It’s possible that the refund process was interrupted due to email filtering, payment channel delays, or missing order details.
Please contact us again at support@mobikin.com with your order ID or payment receipt. Our team will prioritize checking your case and provide a clear update as soon as possible.
We truly value your feedback—it helps us improve both our products and support service. Thank you for giving us the chance to make this right.
Have a nice day.
https://www.mobikin.com/support.html
MobiKin Support Team
Good Support
Peter at support team of mobikin helped a lot about my problem, with mobikin software. I got my refund back with no hassle. Thank you Peter.
10 september 2025
Review zonder uitnodiging
Antwoord van MobiKin
Hello,
Thank you for sharing your experience! We’re glad Peter could assist you and that the refund process was smooth. We appreciate your kind words!
Wishing you all the best!
https://www.mobikin.com/support.html
MobiKin Support Team
When MobiKin software was not capable…
When MobiKin software was not capable of restoring photos attached to the google messages I mistakenly deleted Peter agreed to refund via email messages. great straight forward customer service. no read the small print runaround. Thanks Peter
3 september 2025
Review zonder uitnodiging
Antwoord van MobiKin
Hello,
Thank you for your feedback! We’re glad Peter could assist you promptly and make the refund process smooth. We appreciate your kind words and are happy to know you had a positive experience with our support!
Wishing you a great day!
https://www.mobikin.com/support.html
MobiKin Support Team
Great App
My support was great and listened to my issue. The app did not work for me, but I believe that was more iPhone 8 to Android flip. I could see how well the app would work as connection to PC was easy and the app was easy to use. I am about tired of all the issues I have with Android, will not connect to my Toyota Camry either. I provided screen shots to my issues and so refund was granted after myself and tech did all we could, and I showed the app did not work with my transfer but again seemed like great app.
26 augustus 2025
Review zonder uitnodiging
Antwoord van MobiKin
Hello,
Thank you so much for sharing your experience! We truly appreciate your patience and understanding. We’re sorry the transfer didn’t work as expected due to the iPhone 8 to Android setup, but we’re happy to know you found the app easy to use. Your feedback helps us keep improving — thank you for giving MobiKin a try!
Have a great day!
https://www.mobikin.com/support.html
MobiKin Support Team
Great customer service
I bought the software thinking I needed it. Turns out I didn't and asked for a refund. They responded back right away and without hesitation stated that they would refund me the purchase price.
24 juli 2025
Review zonder uitnodiging
Antwoord van MobiKin
Hello,
Thank you for your feedback! We're glad the refund process went smoothly for you. If you ever need assistance in the future or have any questions about our products, feel free to reach out to us at support@mobikin.com — we’re always here to help.
Have a great day.
https://www.mobikin.com/support.html
MobiKin Support Team
After 3 days, it finally worked
Pro's: Eventually worked, and customer service kept following up until it did.
Con's: 1) The app didn't recognize my Motorola Moto G6 phone, even though my Windows 11 PC could.
2) Customer service only responded in late evening, so the resolution (using a WiFi connection) took 3 days to resolve.
3) If you choose the subscription plan, it's set to automatically renew. Just needed the app to erase one phone, so this had to be canceled.
4) Once the app recognized my phone, it aborted at least twice.
Will I use MobiKin to erase my current phone, when the time comes? Cannot answer that now. Does a good job, but is it worth the headaches?
20 juni 2025
Review zonder uitnodiging
Antwoord van MobiKin
Hi Niels,
Thank you for your detailed feedback and for giving MobiKin Eraser for Android a try. We're really glad to hear that it eventually worked and that our customer service team followed through until your issue was resolved.
We’re sorry to hear about the delays and hiccups along the way—especially the connection issues with your Moto G6 and the repeated attempts to get the app working. Your experience is incredibly valuable to us, and we’re actively working to improve both device compatibility and response times. We'll also make the auto-renewal policy clearer in future updates.
We truly appreciate your honesty and hope we can deliver a smoother experience if you choose to use our software again in the future. If you have any further concerns or suggestions, feel free to reach out—we’re here to help!
Best regards,
The MobiKin Team
Peter was very knowledgeable and…
Peter was very knowledgeable and helpful. He went above and beyond in the customer service field. Thank you.
4 juni 2025
Review zonder uitnodiging
Peter took time to read my info
Peter took time to read my information and then gave me advice on what to try.
23 mei 2025
Review zonder uitnodiging
Peter followed up on feedback.
Peter followed up on feedback I sent when I uninstalled the product. He sent me a link and instructions to solve my problem. I am now a happy user again.
18 februari 2025
Review zonder uitnodiging
Very good and fair.
Very good, it works. If I was to need it again, I will buy it again.
19 juli 2024
Review zonder uitnodiging
Helpful and straightforward.
28 mei 2024
Review zonder uitnodiging
Very helpful team
Very helpful team! They solved the problem quickly! Thanks for everything!
18 januari 2024
Review zonder uitnodiging
Moved songs from iPad to MacBook Pro with no problem and no syncing
I used MobiKin to move 5000+ songs from my iPod Touch to my MacBook Pro because I did NOT want to sync them. The iCloud/Music app erased DECADES of songs I had put on my hard drive from CDs, old downloads, etc, and there was no functional way to move songs from one place to another without syncing. Moving the files with MobiKin was fast and easy.
They were very responsive and quick (thanks, Peter!) when I reached out to halt my subscription because I didn't feel like I'd need the product for more than a year. I am very grateful I was finally able to solve a two-year-long problem for just $30 and 15 minutes of my time!
20 juni 2023
Review zonder uitnodiging
scam big fat lie
scam big fat lie. I have a tablet was my nephew but its pin lock on there website says free (Android Unlock Software) but after download instead of a program it opens a website wanted me to by a program that is free. The program is 50 dollars. the tablet isn't worth it. I can get one off eBay for 25 unlock. The company is a fraud. They lied is enough to file a fraud case. I have screen shots. This website should be shut down
The software is android unlock
24 mei 2023
Review zonder uitnodiging
Antwoord van MobiKin
Hello,
We're sorry the inconvenience.
Could you please which our program you mean? Most of our programs are not for free. The free version can only view the data but not process the data.
You can send the email to support@mobikin.com to tell us more details about the problem you have. We'd like to help you check it, thanks.
Have a nice day.
https://www.mobikin.com/support.html
MobiKin Support Team
Terrible product
Terrible product. I looked at their detailed breakdown of transferring info from phone to phone across platforms. I found it very enticing but as with many things that seem too good to be true... it did not deliver on its promises. I bought the lifetime version of the product thinking it could help with future transfers (doh). Spoiler alert: it won't.
The product began transferring contacts and moved onto text messages. I had over 700 text message recipients to transfer and it got through 5 or 6 before it got stuck for an hour and a half. So much for a quick transfer as promised on their website. I was told to try transferring only text messages. It couldn't even get past the first one.
DO NOT BUY THIS PRODUCT. I'm in the process of attempting to get a refund and cancel any future payments.
11 april 2023
Review zonder uitnodiging
Antwoord van MobiKin
Hello,
Could you please tell me what's your source and destination phone brand, model and os version? Did you allow our program to access the messages on your destination phone? If you can send the email to support@mobikin.com to tell us more details about the problem you have, that would be helpful, thanks.
Have a nice day.
https://www.mobikin.com/support.html
MobiKin Support Team
From Customer service to the software…
From Customer service to the software and I had a great overall experience. Five Stars.
23 februari 2022
Review zonder uitnodiging
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