My questions were answered with explanations for the exchange rate. Took care of my needs quickly and with knowledge of previous orders.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have been doing business with y'all for many years. I feel comfortable in y'all being fair to me. Your employe, Peter Stoutjesdijk is very nice and he represents y'all in a fabulous way. I thank... Toon meer
Bedrijf heeft geantwoord
Working with Monex is a sincere pleasure. Peter Stoutjesdijk and Bryan Cohen are outstanding. They not only know their business but also offer excellent market advice to help me make good decisions. I... Toon meer
Bedrijf heeft geantwoord
The portal is very user friendly. We used to have a regular customer service rep to call if we have questions. We haven't had a need to contact Monex, but it is nice to know if there is an assigned... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Niet-bancaire financiële diensten
- Geldwisselkantoor
- Financiële instelling
- Adviseur buitenlandse handel
- Betaalservice
- Betalingsdienst
Geschreven door het bedrijf
Monex USA, an industry-leading foreign exchange, risk management, and international payment solutions provider, is part of the Monex Group—a global financial leader founded in 1985 with an annual FX turnover of over $303 billion. Headquartered in Washington, DC, Monex USA has offices in New York City, Beverly Hills, Houston, Chicago, and Miami. The Monex Group serves 70,000+ clients globally, operating in major financial hubs across North America, Latin America, Europe, and Asia. With over 2,800 professionals, Monex Group continues to innovate and excel in global financial services.
Contactgegevens
1101 K Street NW, Suite 600, 20005, Washington, Verenigde Staten
- 800-834-2497
- hello@monexusa.com
- monexusa.com
4,9
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van Monex USA
Thank you for your kind feedback! We’re glad to hear you’re happy with the service, it’s truly appreciated on our end as well. Thank you for choosing Monex USA!
Antwoord van Monex USA
Thank you for your thoughtful feedback! Delivering reliable, responsive support is always our priority. We truly appreciate your trust in Monex USA!
It's all about promptness and customer…
It's all about promptness and customer service. Those are most important to me and Monex always delivers.
2 maart 2026
Antwoord van Monex USA
Thank you for your thoughtful feedback! Delivering reliable, responsive support is always our priority. We truly appreciate your trust in Monex USA!
Antwoord van Monex USA
Thank you for your feedback! We’re proud of our knowledgeable team and are glad their expertise made a positive impact on your experience. We appreciate your trust in Monex USA!
Antwoord van Monex USA
Thank you for your kind words and for choosing Monex USA!
very easy to process
very easy to process. Also, when i had problems the staff was great.
24 februari 2026
Antwoord van Monex USA
Thank you for your kind feedback! We’re glad to hear the process has been easy and that our team was able to provide great support when you needed it. We truly appreciate your trust in Monex USA and look forward to continuing to assist you.
Clarity in transactions
24 februari 2026
Antwoord van Monex USA
Thank you for your feedback! We’re glad to hear that you value the clarity in our transactions. Providing transparent and straightforward processes is very important to us. We appreciate your trust in Monex USA!
Once I was set up
Once I was set up, it was very easy to do the foreign currency transfers very fast and efficient, as well as cost-efficient
24 februari 2026
Antwoord van Monex USA
Thank you for your feedback! We appreciate your trust in Monex USA and look forward to continuing to support your international payment needs.
Antwoord van Monex USA
Thank you for your feedback!
The portal is very user friendly
The portal is very user friendly. We used to have a regular customer service rep to call if we have questions. We haven't had a need to contact Monex, but it is nice to know if there is an assigned customer service rep for our account.
19 februari 2026
Antwoord van Monex USA
Thank you for your thoughtful feedback! We’re glad to hear you find the portal user-friendly and that your experience has been smooth enough that you haven’t needed to reach out. We truly appreciate your continued trust in Monex USA!
Always right on the ball and extremely…
Always right on the ball and extremely helpful. Highly recommend Monex for all your currency needs.
16 februari 2026
Antwoord van Monex USA
Thank you for the fantastic recommendation! We’re so glad to hear that our team has been attentive and extremely helpful. Your trust means a great deal to us, and we truly appreciate you recommending Monex USA for currency needs.
excellent service and rates
18 februari 2026
Antwoord van Monex USA
Thank you for your feedback! We’re thrilled to hear you’re happy with both our service and our rates. We truly appreciate your trust in Monex USA and look forward to continuing to support you.
Quick & fast response by the staff.
Quick & fast response by the staff.
Very knowledgeable 👏
12 februari 2026
Antwoord van Monex USA
Thank you for the great feedback! We’re glad to hear our team has been quick to respond and knowledgeable in supporting you. We truly appreciate your trust in Monex USA!
customer relation & dialogue AWESOME
12 februari 2026
Antwoord van Monex USA
Thank you for the amazing feedback! We’re thrilled to hear that our customer relationships and communication have been awesome. Building strong, responsive dialogue with our clients is something we truly value. We appreciate your trust in Monex USA!
Antwoord van Monex USA
Thank you for your feedback! We appreciate your trust in Monex USA!
Antwoord van Monex USA
Thank you for your feedback and for being a valued Monex USA client.
Easy to use
Easy to use. Fast. Customer Service outstanding. Knowledgeable representatives. They are perfection and it makes my job much easier. What more could you ask for?
4 februari 2026
Antwoord van Monex USA
Thank you for such a fantastic review! We’re thrilled to hear that our platform, speed, and customer service have made your job easier. Our knowledgeable team truly strives for excellence, and your kind words mean a lot to us. We appreciate your trust in Monex USA!
Very Good Experience
For the most part, my experience with Monexusa has been very good. Website is easy to use, and the Client Team is responsive. Thee have been a few occasions where I have made a mistake in a wire, and trying to recall has failed, but not life threatening. Good team.
2 februari 2026
Antwoord van Monex USA
Thank you for sharing your experience! We’re glad to hear that overall you’ve had a very positive experience and that our website and Client Team have been responsive and helpful. Thank you for your feedback and for being a valued Monex USA client.
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