Montana West World Reviews 

I made what I feel was a pretty expensive order, atleast for me on My 29th and have not received my full order it is now July, I have inquire through chat several times to see what the hold up is and no clear response. It is a couple of mystery boxes, I never imagined it would take this long.

I bought a mystery box , purse and wallet. At first look I wasn’t sure I liked the black and white cow print. I started unpacking it and looking at the straps and the space inside. It’s very well made and now I absolutely love it.

This is the second mystery bag I bought and I love it! Delivery was quick and the quality is great!

Great quality.

The delivery is fast, I love the mystery of not knowing what I get until I open them. I think its a great deal! The first time I got 2 nice size bags this time I got 1 medium size and 2 small ones. I ordered 2 men's wallets but haven't gotten those yet.

Pre ordered, only wish there was more communication about the expected date.
Was a delivery issue, which the Montana West service team helped tremendously with the resolution, 5 Stars !

Bags are awesome, highly recommend !!!!

exceptional quality of the real leather conceal carry bag high durability and stylish look. Also a mystery boxes wrangler purse with matching wallet was a welcome addition compact size will be great for summer events without the bulk of a larger bag and a stylish geometric pattern to the cloth with whipstitch details.

I adore these gorgeous purses & products (and they're better in person)! They're so well made, last forever and compliments never stop coming. And the prices are phenomenal.
But I ADORE the Staff even more.
Working with Melody was one of the best encounters I've had with an employee at any company.
She worked incredibly hard to make sure I got what I wanted - and it wasn't easy to find! She can think out of the box, is kind and smart, caring and extremely patient, knows her products and company incredibly well. A combination of all those traits is very rare to find in one human being. I am so blessed to find her - and look forward to working with her again - when I find something else I MUST have!! :-)
I also am VERY impressed with Jenny. She's an excellent communicator. I'm a very strong woman and can be very difficult. I wasn't very nice, ended up hanging up on her (ooops).
I was SO surprised when I got a very calm call back from Melody - Jenny had explained to Melody exactly what happened - never pointed a finger at me - was incredibly professional and her grasp of what I wanted was spot on.
I've often found that the professionalism and kindness of employees is even more important than the item I'm looking for. Material things mean nothing if it's always an unpleasant experience when you call a company.
If it's a joyful experience, I'll ALWAYS go back there FIRST!
Thank you all.

This purse is literally been sitting on my desk and nowhere else. I've had it less than 12 hours and it is falling apart. Very disappointing 😞

I will only order from montana west for my purses. I like the wrangler brand as well. These are made sturdy and well worth the money. The mytery boxes are awesome!!! I have just received a mystery box today again.And very pleased!!!

I got my order really fast! Im very satisfied!

Wrangler is the best bag brand there is! I’m so happy with all my stuff!

I just had an issue with an order and customer service was more than willing to help me. I have purchased at least 15 bags/wallets over the last few years from Montana west and am always more than happy with them. ⭐️⭐️⭐️⭐️⭐️

I received the entirely wrong item at first. Had to return to get the “correct” one. Received my “correct” one today and it’s is not what is pictured. Will be returning again for hopefully a full refund.

I am absolutely thrilled with the three beautiful gifts I received from the mystery box wallet size. The quality is exceptional and the uniqueness of the items make them perfect for giftgiving.. thank you so much☮️♥️🙏🏼

I did not receive my wallet with my purse. I tried contacting support but have not heard back.

I wasn't sure what to expect for a "mystery box" item but I'm very pleased. I'm a handbag snob and I immediately liked it but also know of 2 family members who would like it as well. Fast delivery, professionally packaged, and beautiful design.

Omg I love my wallet! I've never had such a nice wallet like this! And it took no time to get here! I can't wait to order more stuff from them!

I love a mystery bundle. This one was amazing, I was so excited ☺️ even my boyfriend was excited to see what I got! The package it arrived in was super unique it caught my eye automatically! I received a Wrangler wallet and Wrangler purse and a leather wallet! Amazing quality. I'll order again, would make great gifts as well. Shipping was fast! Prices are great, I highly recommend.

Both my mystery boxes i orders a week apart was the same. I love the quality but it saddens me I got 2 cactus purses and wallets.