The Monterey Company, Inc. Reviews 

My experience was smooth from start to finish as usual. We have been using The Monterey Company for years for our race medals. It has been a positive experience time after time. Great customer service, communication, and timely service!

ordering went well.time of producing went well.priced very competitive.

Communication from Eric was efficient and helpful.

Great people, great product!

Joshua was very helpful with the design on coin, I change coin design more than ones.
May only concern was at first. Received a quote and contract form without having a designed coin.

Quick, responsive, and outstanding customer service.
Highly recommend.

Good job, quick service and APO shipping.

Phenomenal Quality! I have experience designing pins and t-shirts, but had never designed a magnet before, and was pretty nervous when my boss asked me to source a manufacturer. I'm so glad I found Monterey, because it was actually the easiest process of all the different types of merch I've designed. Josh was professional and responsive and the magnets turned out gorgeous. Very detailed, the colors pop. They became our top seller very quickly. I honestly have no complaints, and I am very meticulous when quality checking the products I order. I've had to have both pins and shirts remade with the other companies I work with, but I've never had to have anything remade with Monterey, because they have delivered exactly what I asked for.

good company but slow shipping and processing time but great products

Monterey provided custom coins for our non-profit. They provided excellent communications and statused the production and delivery meeting all of our deadlines. We switched vendors based on recommendations from other non-profits on their experience with Monterey. The coins are excellent quality and we couldn't be happier.

I was looking for your cups. I didn't need 25 but your employee Amy Graves sent out an email of what I needed and she got a reply right away. She sent me an email I ordered what I needed and everyone loves them. I am very pleased that Amy went above and beyond so I could get these cups I myself my husband, sister and daughter in laws can't say enough about them.

My 12 Step group made some custom bronze recovery chips. We ordered product samples from several companies and these were the nicest quality. Very happy with the finished product, and we would use this company again. Excellent customer service and good turn-around time.

I work with Josh Knowles, he is my salesman, and he has always done a great job helping me get the coins I want exactly how I want them. The Quality is beautiful, and I receive many compliments on my coin that is applied to my Woodwork. I really appreciate your company and the service I have received.

Service was great on time and complete

Easy to order and get

Customer service was great, and answered all my questions and worked to get what I wanted

Eric was very patient and helped us come up with the right design for our patch. It turned out great!

My assistant was Eric Turney and he worked with me through the process and helped me get the pendants I wanted made done in the time frame that I needed them. Let me talk to him over the phone to further get the details worked out. Just generally very helpful and easy to work with.