Moorlake Reviews 

71
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

We needed help with our campervan roof and rang to ask if they could help at all. They were absolutely brilliant. Told us to bring the van in and they were able to fix the problem on the same day. It... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought a vw t7 camper which Moorlake had originally supplied and found a fault on one of the internal doors. I contacted the company and spoke with John on the Monday morning and then a follow... Toon meer

Beoordeeld met 5 van de 5 sterren

We bought our camper 2 years ago, the process was amazing, we have never received such care and support previously, Paul was so supportive and caring throughout the process, never pushy and he always... Toon meer

Beoordeeld met 5 van de 5 sterren

Good correspondence, we traveled a distance to view van, all sorted by phone and email. Collected van following week, Rosie sorted out everything and went through workings of van in details. Bed, wa... Toon meer

Bedrijfsgegevens

  1. Motorvoertuighandelaar
  2. Kampeerwinkel

Geschreven door het bedrijf

Moorlake is an independent campervan dealer, with showrooms in Watford and Hull. We have a large selection of new and used campervans to suit every budget. We pride ourselves on our customer service both before and after a purchase. We don't do pressure selling - in fact we don't have a sales team! We just love campervans, and everyone you speak to will be happy to help you, whether it's simply for advice on campers in general, or helping you through the process of buying your next camper. Our promise is that we will make it easy for you. Because we are not tied to any manufacturer, we can offer you a selection of campers of differing specs and across a broad price range. Please feel free to call us for a chat, or let us know if you'd like to come to one of our showrooms and you can have look around at your leisure, with friendly staff on hand to help if you need.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

71 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(71)

12 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Outstanding service from Paul

Outstanding service from Paul. As novices he guided us expertly through the process of buying our camper right through to handover in a thoroughly professional and friendly way. A credit to both Moorlake and Camper King. Would highly recommend.

29 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptional Customer Experience

We purchased “Cherry Vandy” a T6 LWB camper van from Paul at Moorlake Hull in November 2024.

What can we say ….. We have had 3 short trips away since purchasing and have enjoyed each and every one of them ….. we are planning to do the NC500 in May this year and based on our experience thus far, we are very much looking forward to it.

What can we say about our experience with Moorlake and more specifically Paul ….. Couldn’t have dealt with a nicer guy, he was helpful, informative, enthusiastic and genuinely interested in our travel plans. There was no hard sell and Paul’s focus was on providing us the best vehicle to suit our needs. The whole experience of buying was a pleasure.

We would strongly recommend Moorlake as a company to deal with and will definitely look to use them again if we ever decide to change vehicles.

Thank you Moorlake and Thank you Paul.

David and Anna Chipper

10 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our best experience 🤩

Having made our decision in principle to downsize from our motorhome to a campervan, and preferring a VW, we had done quite alot of homework, research and looking around ourselves.

It was then all about the detail and being realistic in the practicalities of what would work for us and ultimately, the compromises we would be happy with given how we wanted to use the campervan. Paul helped us work this through with his expert knowledge of the Camper King range and some practical solutions. We had follow up queries which Paul responded to quickly which enabled us to move forward. Our handover was faultless, with the necessary paperwork covered, van walk through and the ‘how to’ practical demonstrations to ensure we understood everything fully.

The added bonus is the real family van life experience Paul has, and loves, and we were able to chat and swap stories of our experiences and times away like we’d been friends for years. We’ve had our SWB Monte Carlo since Nov, and three months in and several great trips away (despite the weather!) we are having fun embracing the ‘less is more’ and are loving our new van.

Well done team Moorlake, for giving us the best friendliest, yet professional experience and customer service we’ve had with our vans, and thank you Paul for being our man in Yorkshire.

28 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Service !

Paul was very helpful in making a few tweaks to my VW Kombi prior to delivering (on their trailer) to my house which was 3 hours away !
Great service from the Moorlake Team and I'm loving the van, would highly recommend their services !

23 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wow…great experience

Wow, what a fantastic buying experience!!
I had already chosen a second hand VW Transporter Kombi that I was going to buy but decided to have a quick look at what the guys at Moorlake had. Not only was there the perfect brand new Transporter there but the whole process from test drive, to explaining the features, to making some custom changes, to paperwork to driving it home was an absolute breeze.
Great team there at Moorlake!

20 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

CamperKing Santorini LWB Supplied By Moorlake

I had been looking at campervans/motorhomes for the past year and eventually decided on a VW transporter conversion which led me to CamperKing and Moorlake. After speaking to Paul Parker from the Hull branch an appointment was made for me to view the LWB Santorini and he even arranged to get a van that I liked transported from Watford to Hull.
I am now a very happy owner of this van and Paul and his sons who have years of campervan experience have passed on to me during handover useful information and advice regarding accessories etc. Altogether a very nice and friendly family business offering excellent customer service and selling top of the range VW campervan conversions.

3 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

I had a great experience dealing with Paul Parker at Moorlake.
I went to look at a car that was for sale following trade-in & was treated with great courtesy & friendliness.
Paul took time to ensure I was happy with the car & a sale was agreed promptly at an agreeable price.
Paul then took care & time to show us the main element of Moorlake's sales - high quality campers. His understanding is thorough & he took time to demonstrate the variety of trim & accessory levels which are available through the Camper King range.
We gained a really good understanding of what Moorlake can offer without feeling pressured or pushed into moving towards a purchase.
A couple of after sales issues with the car were dealt with efficiently without any quibbling & that again confirmed to me the high level of customer service which is provided.
I would not hesitate to talk to Paul & Moorlake again - genuinely great customer service.

8 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

How Customer Service Should Be

We purchased our new Camperking Monte Carlo from Paul at the Hull branch. Firstly, Paul is an ambassador for the business. A true gentleman who will make you feel at ease the moment you step in the door and not apply any pressure to buy. He is friendly, honest and an expert in his field. The process from viewing the stock, putting down a deposit, handover and paperwork was easy and we have complete confidence in the aftersales support should we need it. Paul’s communication was excellent throughout. DO NOT hesitate checking out Moorlake - it’s awesome!! Thanks Paul for putting us on the road to enjoy many happy trips. It was a pleasure .

29 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great honest friendly company

Great honest friendly company to deal with.
From my first communication right up to collection day the customer service was just as it should be, fantastic.
Good clean van, competitve price, everything explained and demonstrated, the test drive was great, really well thought out too to give you different areas to drive uch as narrower roads, different road surfaces etc rather than the standard up and down a road.
Would highly recommend to anyone looking to invest in a VW Campervan

11 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good company for a camper van

Moorlake at Hull
Paul a family run business we’re very friendly
helpful and approachable .
Spent time helping us find the right VW for our needs . There was no pressure we felt relaxed on all our visits. When collecting the VW .
Paul spent time to show us everything and some personal tips how use everything in the van. after sales purchase is very reassuring
A professional service with that homely touch
Thank you all very much.

2 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent after sales service

We bought our VW Camperking conversion from Moorlake in March 2022. We had a fantastic experience at the time of the purchase. And have had many great times away in our van.
We have now bought ourselves electric bicycles and were struggling to get them up onto the high rack that we bought with the van.
After contacting Moorlake, Ed and John have made arrangements for us to have a tow bar fitted and advised us on a suitable cycle carrier to meet our needs and that still allows the tail gate to be opened while bikes attached.
Excellent after sales service, even though our original purchase was over 17 months ago!

24 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic team with an honest approach…

Fantastic team with an honest approach to service, very refreshing.

Bought a fab camper from the team and was extremely happy with the end to end process. I have bought a lot of vehicles in the past and this was one of the nicer experiences. Really happy with the camper and a great pre sales and also after sales service when I had to check a few things.

Would highly recommend

3 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have used Ed and Moorlake on more…

I have used Ed and Moorlake on more than one occasion. Each time I have found him to be helpful and has kept us informed at every stage of the process.
I would use their services again and have also recommended them to others. Thanks again

8 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly Recommended..

Highly Recommended... Nothing was a problem for Moorlake to help with, kept me informed all the way, and aftercare as been fantastic and exceeds expectations. Very happy with the VW, great quality and looks amazing!! Thanks to you guys!!

22 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service, easy going

Really pleasant experience from Ed, Vic and John. Nice guys and no pushy sales.

We visited twice before choosing our camper, and they couldn’t do enough for us.

They’ve been great at following up on all our questions even weeks afterwards.

Highly recommended.

1 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service and honesty

I talked to Ed about selling my SUV, he made me an offer and suggested I shop around which I did. His offer was around the same as other local dealers and significantly better than We Buy Any Car which would have been my choice.

I bought a van from him after renting one for the summer a couple of years ago and I am really happy with it after a summer of touring France. His recommendations on the fit out and the general spec plus tips on camping & touring were invaluable.

10 juni 2023
Review zonder uitnodiging

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