MorningSave Reviews 

2.362
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Caitlin, a Customer Service Representative, was remarkable in handling my complaint of an item I received in damaged condition. She got back to me quickly and offered to replace the item and not requi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

So Morning Save claims they "tried" to reach out to me regarding their horrible customer service, not allowing me to return a product that was not as advertised, yet my voicemail doesn't have any mess... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The person that helped me is Caitlin( Mercatalyst) I ordered sheets and when I received them I washed and dried them without noticing that I was sent the wrong size. I figured I would have to chalk... Toon meer

Bedrijf heeft geantwoord

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4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
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3 sterren
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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,5

Alle reviews

(2.362)

326 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Don't do it

Don't do it! I ordered a portable charger and within a few hours realized how overpriced it was to ship it. I immediately tried to cancel it. They responded it was too late, it was already processed. It was NOT. It was "shipped" 3 days later. I received a notice that it was delivered 2 days ago...I did not receive it at all...NO RESPONSE when asking for replacement or refund

6 juni 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Hi Brenda. I requested more information from you to look further into your issue and unfortunately there was not a response from you. If you could or still need assistance we are happy to help, please reach out to our team directly from our support tickets.

Beoordeeld met 5 van de 5 sterren

Caitlin came through for me once again…

Caitlin came through for me once again on I item that was defective! I tried everything to make them work, thought I was losing my mind but after texting with Caitlin I discovered it wasn't me after all!! Whew
She is amazing and a great asset to your company!! Thank you!

3 juni 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

We are delighted you were able to get your issue resolved, Judy. Thank you so much for your kind words and honest review.

Beoordeeld met 5 van de 5 sterren

very professional

very professional, informative, and helpful took care of the issue 🤙

29 mei 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

We are glad that your issues were resolved. Thank you for the review. :)

Beoordeeld met 5 van de 5 sterren

Great and fast customer service

Great and fast customer service. Had a problem with my order and Jessica sid a great job of fixing the problem. I highly recommend using morning save their prices are excellent.

26 mei 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for this awesome review and for the shout out to Jessica.

Beoordeeld met 5 van de 5 sterren

Great customer service!

One item was missing from my order, so I contacted the company. Jessica immediately took care of the problem and sent out the replacement. She's a great example of how customer service should be!

27 mei 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for this shout out to, Jessica and for your review. We are always happy to help.

Beoordeeld met 4 van de 5 sterren

Samantha was very helpful and followed…

Samantha was very helpful and followed up promptly even though I was not satisfied with the product, she made every attempt to help

21 mei 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review. We are glad Samantha was able to put her best effort into helping.

Beoordeeld met 5 van de 5 sterren

I had a great customer service…

I had a great customer service experience with Caitlin. I received a gift for mothers day from Morningsave from my dad. The products didn't work. I reached out via email and got such a fast response from Caitlin. She did so great and resolved my issue much faster than I expected. I appreciate that so much. Thank you to Caitlin.

Regina

18 mei 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Hey there, thank you so much for your review. We are always happy to help. :)

Beoordeeld met 1 van de 5 sterren

Ordered a product

Ordered a product , said could add on in one hour if ordering more. Called my daughter to ask if she wanted, she was in a meeting and called back as quickly as she could. It was 85 minutes later, not 60 even tho I tried! But they charged me the additional 9.99 shipping same product to same address , I asked for consideration for 25 minutes and the effort but nope . Plus quite rude

21 mei 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you, I was able to look over your account. We do offer free shipping for one hour after your first order is placed. It looks like you placed one order at 11:45am and the second order at 1:10pm that second order was placed outside of the hour window, unfortunately. Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Amazing Customer Service Experience

I recently worked with Samantha from the Morningsave team, and I was extremely impressed with her support. She responded to my issue very quickly and resolved my case much faster than I expected.

Through the process, Samantha was professional, efficient, and clear in her communication. She understood my concern right away and took immediate action to fix the problem, which made everything easy and stress-free for me.
I really appreciate the excellent service I received. Samantha is a great representative of the Morningsave team, and her quick resolution of my case deserves recognition.

20 mei 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Samantha is indeed great! Thank you for sharing and leaving kind words for her and for our team.

Beoordeeld met 5 van de 5 sterren

Jessica provided excellent customer…

Jessica provided excellent customer service on one order, enough to restore my confidence in MorningSave.

19 mei 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for sharing your experience. We are glad Jessica was able to help.

Beoordeeld met 5 van de 5 sterren

Samantha was quick to respond and took…

Samantha was quick to respond and took care of my issue in a timely manner. Great customer service.

18 mei 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Samantha is great! 😊 Thank you for leaving a review for our team and especially Samantha.

Beoordeeld met 5 van de 5 sterren

Caitlin consistently demonstrated and…

Caitlin consistently demonstrated and exceptional customer service to my recent compliant. I recently received an order where the items were intended to be in various colors; however, due to a shipping error, I received two items of the same color. Caitlin promptly verified the error and addressed my concerns with immediate action.

20 mei 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you so much for your review. Please let us know if you have any other troubles. :)

Beoordeeld met 5 van de 5 sterren

They resolve the problem

They resolve the problem. MorningSave is very reliable and assumed responsibility for their products.

20 mei 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review, Kathryn. We are happy your issue was resolved.

Beoordeeld met 5 van de 5 sterren

I love Morningsave for the great deals…

I love Morningsave for the great deals on quality products you can find. It is also a huge comfort to know that any problems I have with an order will be quickly fixed by one of their kind customer service staff like Jessica.

19 mei 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you so much for your kind words and special acknowledgement of Jessica. :)

Beoordeeld met 5 van de 5 sterren

IMPECCABLE CUSTOMER SERVICE

I had a Customer Service Representative named Samantha who was just WONDERFUL with helping me solve my issue with precise assistance and no hassle...I APPRECIATE YOU!

14 mei 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

That is so great to hear that Samantha was wonderful and helped you with your issue. Thank you so much for your review.

Beoordeeld met 5 van de 5 sterren

I ordered an electric ceramic pet…

I ordered an electric ceramic pet feeder from Morning Save a week or so ago. It came promptly and my husband and I attempted to assemble it, but the parts did not fit as instructed. The filter was way too big to go into the plastic case in which it was to go. So I contacted Morning Save. Caitlyn helped me, asking me for a photo of all of the parts, which we sent, and soon I received notice that my money had been refunded. So, thanks to Caitlyn the issue was resolved. I am just sorry that the parts were incorrect.

19 mei 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review. We are always happy to help and we are glad to hear your issue was resolved.

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