I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Caitlin, a Customer Service Representative, was remarkable in handling my complaint of an item I received in damaged condition. She got back to me quickly and offered to replace the item and not requi... Toon meer
Bedrijf heeft geantwoord
So Morning Save claims they "tried" to reach out to me regarding their horrible customer service, not allowing me to return a product that was not as advertised, yet my voicemail doesn't have any mess... Toon meer
Bedrijf heeft geantwoord
The person that helped me is Caitlin( Mercatalyst) I ordered sheets and when I received them I washed and dried them without noticing that I was sent the wrong size. I figured I would have to chalk... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
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Contactgegevens
1950 Parker Road, Receiving Door 32, 75010, Carrollton, Verenigde Staten
- support@morningsave.com
- morningsave.com
4,5
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Samantha (Mercafalyst)
Samantha , did a wonderful job resolving my order issue. Thank you, Samantha..
29 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you so much for your review and your special acknowledgement of Samantha.
Wonderful experience.
Caitlin was extremely helpful and responded to my inquiry promptly.
29 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you for your review! :)
Packed with CARE
The Customer service rep did her best to resolve my issue. SAMANTHA is her name and she took the extra step to confirm my replacement order was packed with professional care.
24 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you so much for your review.
I’ve been purchasing from Morning Save…
I’ve been purchasing from Morning Save for many years & have always been thrilled with their product selection, quality & prices. I never had an issue that required me to reach out to customer service until the other day. I can now add customer service to things I love about Morning Save. They resolved my issue immediately! Their quick communication & commitment to customer satisfaction made resolution a breeze. I recommend Morning Save to all my friends & family.
21 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you for your review and sharing your experience you had with our team and website. Happy shopping :)
Response to site question
I had a general question regarding the MorningSave site. Response time estimate was, I THINK, within 1 business day. Jessica got back to me with an answer within 2 hours!!! Easy Peasy - - THANK YOU JESSICA
24 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you so much for sharing. We are happy that Jessica made your experience with our team easy.
My contact was with Jessica
My contact was with Jessica. She stayed in contact with me until my question was answered great customer service.
Art D
21 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you for your review, Arthur.
Jessica made this really easy for me
Jessica made this really easy for me. I was so stressed that I would not be able to either get a new item or at best I wanted to be refunded. She is quick and accommodatiang.
17 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
This is such a great review. We are so happy that you were able to get your issue solved and Jessica was able to make your experience with us seamless and stress free.
Great Experience
I had the pleasure of emailing with Jessica about my problem. She had it fixed within 15 minutes. Pain free and speedy! I will be back to order again from MorningSave.
17 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you for this great review.
Half of what I purchased came broken…
Half of what I purchased came broken and the other half stopped working within a few weeks. I canceled my membership and don’t buy anything anymore. I purchased two cordless toothbrushes, and one totally stopped working after less than 20 uses. It will no longer hold a charge. I purchased two bug zappers, and one stopped working after one month. A pizza oven came in a box that was totally destroyed with parts broken. A wet/dry vacuum stopped working after the first use. It's not worth the savings to deal with these hassles.
14 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you, Jack. I reviewed the additional information that you provided and I do not see an account or communication with our team under that name or email address. I have reached out to the email provided by you directly in hopes that we can resolve your complaints. Looking forward to helping you!
Can't wait to get my necklace
Can't wait to get my necklace. I got locked out of my account and went through the contact and they responded almost immediately even though it said might take a 24 hours. Caitlyn and Morning Save Rocks!!
15 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you so much for sharing and leaving this great review!
Jessica was very polite and helpful so…
Jessica was very polite and helpful so Thank her again for everything.
15 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you for your review and special acknowledgement of, Jessica.
Jessica was VERY helpful
Jessica was VERY helpful! She resolved my issue immediately.
15 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you for your review, Lisa!
Great customer service for a lost order
I had an order that said it was delivered but it was either lost of stolen. Caitlin really helped with any options and when there was no way to resolve the loss, she refunded me for the total amount. She was quick and very supportive. Very good customer service for an unfortunate situation.
14 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you for your review and for sharing the experience you had when contacting our customer support team.
I had an issue with a cancelled item…
I had an issue with a cancelled item but was being charged for it. Samantha reached out and took care of it right away. Thanks so much, Samantha!!
10 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you for your review, it's great to hear that you were able to have your issued resolved with the help of Samantha.
I purchased the PowerXL it came without…
I purchased the PowerXL it came without parts I've been trying to reach them for almost 3 months no response from them no refund no return is it possible you can Help? It's been horrible Thank you
8 februari 2026
Review zonder uitnodiging
Antwoord van MorningSave
Hello, Thank you for the additional information. I was able to locate your support ticket on your missing items and our agent requested a photo of the items you received and there was not a response to that request or the specific items you are missing. I will also reach out to you about this complaint to work with you on a resolution.
Order issue
I had an issue with an item I ordered.Jessica was extremely helpful, courteous and professional in resolving it quickly.
8 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you for your review, we are so happy that Jessica was able to resolve your issue.
Jessica was very helpful and very…
Jessica was very helpful and very prompt in answering my email and resolving my issue.
8 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
We are delighted to hear that your experience with our customer service was prompt. Thank you for your review.
My concern was addressed in a timely…
My concern was addressed in a timely manner.
7 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you for sharing your experience and thank you for your review.
Jessica was able to resolve my concern…
Jessica was able to resolve my concern in a timely manner! Thanks!
7 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
Thank you so much for leaving a review.
Jessica wasvery helpful.
Jessica communicated in a friendly and service oriented manner. She offered a plan for resolution and followed through. Thank you !!!
2 april 2026
Review zonder uitnodiging
Antwoord van MorningSave
That's wonderful! Thank you so much for your review.
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