I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Toon meer
Bedrijf heeft geantwoord
Caitlin, a Customer Service Representative, was remarkable in handling my complaint of an item I received in damaged condition. She got back to me quickly and offered to replace the item and not requi... Toon meer
Bedrijf heeft geantwoord
So Morning Save claims they "tried" to reach out to me regarding their horrible customer service, not allowing me to return a product that was not as advertised, yet my voicemail doesn't have any mess... Toon meer
Bedrijf heeft geantwoord
The person that helped me is Caitlin( Mercatalyst) I ordered sheets and when I received them I washed and dried them without noticing that I was sent the wrong size. I figured I would have to chalk... Toon meer
Bedrijf heeft geantwoord
Exclusive offers from brands you'll love.
1950 Parker Road, Receiving Door 32, 75010, Carrollton, Verenigde Staten
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thank you Jessica for such a fast response to my request. You cleared up my issue and I'm totally happy with my product.

Antwoord van MorningSave
Samantha was very kind and quick to reply to my messages. I appreciate her. She knows her job and she didn’t make a no verdict Sound too harsh. thank you Samantha first time buying from MorningSave, I will purchase again.

Antwoord van MorningSave
MorningSave is a scam operation. To me, they delivered the damaged non-working used goods. Then they refused to facilitate the return. Their customer service claimed that I have to pay for the return shipment of the damaged goods because they are an "e-commerse company." I will be recovering my money from them through a credit card chargeback. Avoid them by all means.
In its recent response,
Morningsave is lying by claiming that they approved my return. They are not disclosing that after their flat-out denial of return, they eventually stated that the return is possible only if I pay for it, because they are an "e-commerce company." That is, they want return of their damaged goods at my expense. They are making me responsible for the fact that they sent their goods in damaged condition. This constitutes yet another denial of the return, contravening their posted return policies.
They are constantly machinating and lying.
This is the reason for my declination to send them any pictures. The pictures would not show that the item is not working and the parts are missing. They understand it well. and need the pictures only to further substantiate their denial of return. They refused to provide any pictures proving that they sent the goods undamaged. Furthermore, their return policy does not mention any pictures. They need no pictures to issue a prepaid return label, get back the damaged goods and do all the "investigations" they want at their location.
MorningSave is a very sophisticated, highly deceptive scam.

Antwoord van MorningSave
I dealt with Caitlin who was very prompt in her reply and her response to correct the problem. Her remedy was very satisfactory with me. It reinforced my faith in buying from MorningSave.
Jerry Hansen

Antwoord van MorningSave
My order of a 4 pack of women’s shirts arrived with only 3 shirts. I reached out to MorningSave via the website to get it corrected and Caitlin responded to me very quickly. She investigated the issue and emailed me in a timely manner and let me know the missing shirt was not available and in the same email told me that she had already credited me for the cost of the shirt. Caitlin was awesome in getting to what the problem was and then immediately refunding me when the product was not available any longer.

Antwoord van MorningSave
Over and beyond what was expected

Antwoord van MorningSave
It’s hard to return stuff and then you have to pay for the return won’t be shopping here anymore

Antwoord van MorningSave
Samantha was quick to respond to my issue. She resolved it in a matter of minutes thank you

Antwoord van MorningSave
There was an issue with the delivery of my order. My suspicion is that it was delivered to the wrong address. Even though a few weeks have passed, Jessica refunded the cost. That was really a pleasant surprise that I was not expecting.
I will definitely continue doing business with MorningSave.

Antwoord van MorningSave
I had a problem with a bracket they took care of it immediately,third time ordering has always been a pleasant experience.

Antwoord van MorningSave
Jessica was absolutely awesome with helping me . I give her as many stars as I can

Antwoord van MorningSave
I always order from morning save. Great quality and great prices. for the first time I got the wrong item and less than 24 hours later the correct item was shipped. Jessica was prompt and professional with reply to my email and solving my issue.

Antwoord van MorningSave
Excellent service, corrected a mistake right away. Could not ask for a better experience when something goes wrong!!

Antwoord van MorningSave
Tell were very helpful and answered in a timely matter! They were able to accommodate my request and they were very friendly throughout the process! I would definitely buy from them again!

Antwoord van MorningSave
Even though my shaver did not come complete with all the tools I was able to contact the company and they’re sending me a new one. They did respond immediately. That is refreshing.

Antwoord van MorningSave
When my order was delayed due to an incorrect address, Samantha was right there with me from beginning until the order was delivered, by giving me updates along the way. Very professional,

Antwoord van MorningSave
I bought an LED face mask from morning save which I saw advertised on TV. I was very excited to try it and really liked the way it felt. Unfortunately after about my fifth use the metal piece that you plug the charging cord into on the mask itself fell out and I was unable to charge the mask. I contacted the manufacturer and sent pictures to show them what happened. I was in touch with Caitlin who is providing with a new mask..no charge

Antwoord van MorningSave
Representative was very understanding and very knowledgeable of my situation and resolved the issue thank you so much appreciated

Antwoord van MorningSave
Morning Savers were very helpful. Samantha took good care of me. She gave me a refund right away.

Antwoord van MorningSave
Caitlin replied quickly to my concern and was very efficient. Thank you!

Antwoord van MorningSave
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.