MorningSave Reviews 

2.362
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Caitlin, a Customer Service Representative, was remarkable in handling my complaint of an item I received in damaged condition. She got back to me quickly and offered to replace the item and not requi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

So Morning Save claims they "tried" to reach out to me regarding their horrible customer service, not allowing me to return a product that was not as advertised, yet my voicemail doesn't have any mess... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The person that helped me is Caitlin( Mercatalyst) I ordered sheets and when I received them I washed and dried them without noticing that I was sent the wrong size. I figured I would have to chalk... Toon meer

Bedrijf heeft geantwoord

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4,5

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TrustScore 4.5 uit 5

2K reviews

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Heeft 100% van zijn negatieve reviews beantwoord

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4,5

Alle reviews

(2.362)

326 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fast response and helpful

Thank you Jessica for such a fast response to my request. You cleared up my issue and I'm totally happy with my product.

1 april 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you so much!

Beoordeeld met 5 van de 5 sterren

Samantha was very kind and quick to…

Samantha was very kind and quick to reply to my messages. I appreciate her. She knows her job and she didn’t make a no verdict Sound too harsh. thank you Samantha first time buying from MorningSave, I will purchase again.

1 april 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you so much!

Beoordeeld met 1 van de 5 sterren

MorningSave is a scam operation

MorningSave is a scam operation. To me, they delivered the damaged non-working used goods. Then they refused to facilitate the return. Their customer service claimed that I have to pay for the return shipment of the damaged goods because they are an "e-commerse company." I will be recovering my money from them through a credit card chargeback. Avoid them by all means.
In its recent response,
Morningsave is lying by claiming that they approved my return. They are not disclosing that after their flat-out denial of return, they eventually stated that the return is possible only if I pay for it, because they are an "e-commerce company." That is, they want return of their damaged goods at my expense. They are making me responsible for the fact that they sent their goods in damaged condition. This constitutes yet another denial of the return, contravening their posted return policies.
They are constantly machinating and lying.
This is the reason for my declination to send them any pictures. The pictures would not show that the item is not working and the parts are missing. They understand it well. and need the pictures only to further substantiate their denial of return. They refused to provide any pictures proving that they sent the goods undamaged. Furthermore, their return policy does not mention any pictures. They need no pictures to issue a prepaid return label, get back the damaged goods and do all the "investigations" they want at their location.
MorningSave is a very sophisticated, highly deceptive scam.

31 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Hello,

I see that we responded to all your messages sent to our team.

The customer has refused to provide photos of the item they received to help us investigate their issue.

We approved a return for this customer.

Beoordeeld met 5 van de 5 sterren

Customer Support/Caitlin/Morning Save

I dealt with Caitlin who was very prompt in her reply and her response to correct the problem. Her remedy was very satisfactory with me. It reinforced my faith in buying from MorningSave.

Jerry Hansen

30 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for this wonderful review.

Beoordeeld met 5 van de 5 sterren

My order of a 4 pack of women’s shirts…

My order of a 4 pack of women’s shirts arrived with only 3 shirts. I reached out to MorningSave via the website to get it corrected and Caitlin responded to me very quickly. She investigated the issue and emailed me in a timely manner and let me know the missing shirt was not available and in the same email told me that she had already credited me for the cost of the shirt. Caitlin was awesome in getting to what the problem was and then immediately refunding me when the product was not available any longer.

27 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for this wonderful review, Linda. We are so glad to have been able to resolve your issue.

Beoordeeld met 1 van de 5 sterren

It’s hard to return stuff and then you…

It’s hard to return stuff and then you have to pay for the return won’t be shopping here anymore

20 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Hi Dorothy, I was able to review your communication logs with our support team. While we do allow returns on most items and in most cases the customer is responsible for arranging the return shipping based on our return policy, we do have a strict hygiene policy on returns, as well. It looks like our agent was able to make an exception for your return and allowed you to return an item and provided you with a full refund even before we received this return back. I do apologize for any misunderstanding regarding our return policy on items that pose a hygiene issue, luckily we were able to get this one sorted out for you. Please feel free to reach out to use with any further questions or assistance.

Beoordeeld met 5 van de 5 sterren

There was an issue with the delivery of my order.

There was an issue with the delivery of my order. My suspicion is that it was delivered to the wrong address. Even though a few weeks have passed, Jessica refunded the cost. That was really a pleasant surprise that I was not expecting.
I will definitely continue doing business with MorningSave.

3 februari 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review. We are happy to hear that your missing package issue was resolved.

Beoordeeld met 5 van de 5 sterren

Braclet

I had a problem with a bracket they took care of it immediately,third time ordering has always been a pleasant experience.

24 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for sharing, Michael. We are so glad that you always have a pleasant experience with our team.

Beoordeeld met 5 van de 5 sterren

Jessica was absolutely awesome with…

Jessica was absolutely awesome with helping me . I give her as many stars as I can

25 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

We love this! We are so glad Jessica was able to provide you with a great experience. Thank you!

Beoordeeld met 5 van de 5 sterren

I always order from morning save

I always order from morning save. Great quality and great prices. for the first time I got the wrong item and less than 24 hours later the correct item was shipped. Jessica was prompt and professional with reply to my email and solving my issue.

23 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review, Jodel! Happy shopping :)

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, corrected a mistake right away. Could not ask for a better experience when something goes wrong!!

18 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you, Alyssa. We are so thankful for you leaving a review for our team.

Beoordeeld met 5 van de 5 sterren

Tell were very helpful and answered in…

Tell were very helpful and answered in a timely matter! They were able to accommodate my request and they were very friendly throughout the process! I would definitely buy from them again!

19 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review, Cindy. We are happy to hear that you were assisted quickly. :)

Beoordeeld met 4 van de 5 sterren

Even though my shaver did not come…

Even though my shaver did not come complete with all the tools I was able to contact the company and they’re sending me a new one. They did respond immediately. That is refreshing.

6 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

So happy that we could help the situation, Vicky. Please let us know if you run into any troubles with the replacement. Thank you for the review.

Beoordeeld met 5 van de 5 sterren

When my order was delayed due to an…

When my order was delayed due to an incorrect address, Samantha was right there with me from beginning until the order was delivered, by giving me updates along the way. Very professional,

19 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

We are pleased to know that your experience with our support team member, Samantha was professional and productive. Thank you for sharing.

Beoordeeld met 5 van de 5 sterren

I bought an LED face mask from morning…

I bought an LED face mask from morning save which I saw advertised on TV. I was very excited to try it and really liked the way it felt. Unfortunately after about my fifth use the metal piece that you plug the charging cord into on the mask itself fell out and I was unable to charge the mask. I contacted the manufacturer and sent pictures to show them what happened. I was in touch with Caitlin who is providing with a new mask..no charge

18 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review, we are happy to hear that your issue was resolved.

Beoordeeld met 5 van de 5 sterren

Morning Savers were very helpful

Morning Savers were very helpful. Samantha took good care of me. She gave me a refund right away.

17 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review, Naomi. We are so glad that Samantha was able to assist you.

Beoordeeld met 5 van de 5 sterren

Fast and Efficient

Caitlin replied quickly to my concern and was very efficient. Thank you!

12 maart 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Carrie, Thank you for your review. :)

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