Equity Release & Mortgage Partnership Reviews 

If you are looking for a professional mortgage service with a personal touch then look no further!
Richard provided a streamlined mortgage process, cutting-edge technology, and exceptional customer service.
Cannot recommend him highly enough!

Richard and the team helped us in a time of difficulty and put in far more effort than anyone could have expected. Really excellent service with great communication, care and consideration.

The whole process from start to finish was professional, simple and quick. I initially tried to take a mortgage out through my bank but it felt so complicated and confusing! I was recommended Mortgage and Equity release Partnership and they removed all the hard work! I cannot recommend them highly enough!

Could not of asked for better service. Any questions were answered & nothing was too much trouble. Would highly recommend.

Richard and Michelle were great organising our mortgage. All went smoothly without any problems.
Always kept up to date with all the formalities.
Would highly recommend to anyone seeking mortgage assistance.

The letter of thanks I sent to Richard Wylder who was in charge of my case says all I need to about the company and him in particular.

Dear Richard,

A note to thank you for all your hard work in bringing a difficult mission to conclusion.
You have been exceptionally professional with a knowledge of your position and profession beyond expectations. I found you by chance and so glad I did; I truly believe no other broker would have gone to the lengths you did to secure the deal we needed.
You worked very hard despite several disappointments over the last year to bring this to a very timely and satisfactory conclusion. You have considered our needs and position throughout and offered help that would not normally have been offered, you kept us informed of progress every step of the way.
I find it difficult to put into words what it means to us to have the conclusion on the deal that is the very best we could have hoped for.
You deserve every penny charged for all the excellent work you did on our behalf. The solicitors you arranged to act for us, Equilaw, were very good and kept us informed throughout.
I would recommend your services without a second thought; I shall tell anyone I know that requires a similar service they will be doing themselves an injustice by not using you.
Once again thank you from me and Eve for your hard work, professionalism, and friendship.
The chocolates just arrived, a nice surprise, thank you.

Kind regards with our gratitude

Les and Yvonne Wills

Richard put in a lot of effort to bring our two requests - equity release on our newbuild and a buy-to-let on our old house which we wanted to let. When we contacted him, he made a personal on-site visit without delay and from then on always answered or called back on calls without delay. It was an enjoyable relationship where a sense of humour always eased our anxieties over difficulties with the lack of a guarantee for our newbuild and the need to keep extending the buy-to-let without losing the low interest offer. Richard's wide experience and knowledge of the market was key to our two successful outcomes.
It is only fair to include also the excellent backup we received from Michelle and Tom

Tom has seen us through a very lengthy process to obtain a buy to let mortgage at very attractive rates and with two extensions. His great quality is that he ALWAYS replies promptly to any text or email. Very friendly manner and very competent and knowledgeable of the market.

Re: My Lifetime Mortgage.
I have been hugely impressed with the service provided by Tom Evans. At every step of the way in advising me and administering my application, Tom was scrupulous in keeping me informed and providing me with sound advice and he was always generous with his time in dealing with my questions and queries. All this was delivered in a knowledgeable, friendly and good humoured manner. I have to say that the process was rather enjoyable.
Many thanks Tom for your professionalism and being instrumental in bringing my application to a successful conclusion. Geoff Balaam

Just completed my second remortgage with MERP. A seamless experience as before.

Vicki was our main contact, aided efficiently by Michelle and Tom. Their assistance throughout the process was first class, they kept us up to date with the progress of our application and, when the first option was not available to us, due to part of the property having a flat roof, an alternative was quickly found. Responses to questions were rapid and thorough and we would have no hesitation in recommending them to others.

We had been trying to raise funds on our property via equity release, turned down twice, due to non-standard construction, despite our home being only 8 years old and architect-designed. Contacted Richard Wylder for his help. He also had difficulty with finding providers to accept a loan on our home for the same reason, with several rejections following. He remained open and honest with us about our chances, and kept our expectations realistic. However, using his experience and expertise he persevered and finally we received our mortgage offer! He was a marvel, and I would highly recommend Richard as we know he will do his utmost to achieve a successful result for his clients.

What can I say about this company?
Obviously not enough!
From the minute I answered the phone Richard Wylder was out of the blocks.
Enthusiasm and knowledge were second to none and so helpful.
Richard’s assistant Michelle was just as friendly and helpful and between the pair of them managed to negotiate a difficult re-mortgage but to good effect.
Having just completed yesterday the closing touch was a nice gesture but you will have to get these guys to complete your mortgage to find out what comes at the end. I would not hesitate to use this company again and will keep their number in my phone for future necessities.
Thank you once again for the Excellent Service

These are the only people to go to for a Mortgage I can recommend Tom & his team as the most outstanding and professional helpful & super efficient broker in the UK.
The handling from start to finish was excellent with superb service, communication and explaining what was ahead plus kept up to date at all times by Tom and Michelle in handling the Solicitors & Lender.
I could not fault the attention and service by such
Pleasant people to deal/talk with at all times - it's
is a real treat these days to be surprised and relaxed
when dealing with 'Professional' people.
I can not Recommend Tom and his Team more Highly
for any form of Mortgage.
Many Many Thanks Tom
Bob Murphy

Richard was exemplary, went above and beyond to get me the best deal and kept me updated regularly so I knew what was going on.
He acted fast, was open and honest and gave great advice, certainly far better than my last adviser, and is a lesson in how things should be done.
As such I have absolutely no hesitation in recommending Mortgage-Partnership. Thanks again Richard.

Superb service from Tom who went above and beyond when there were a couple of conveyancing problems, not of Tom or the companies doing. Very informative service, not only picking the best product for us but their handling of the admin made sure we got the best deal possible. Excellent all round - Thanks

We were so pleased with the service we had from Richard regarding our Equity Release that we are now using them for our daughter's mortgage too - and I have to say Tom is equally as good. I have no doubt in recommending Mortgage and Equity Release Partnership for anyone requiring these services

Excellent customer service, with easy-to-understand answers to my questions. Always a prompt reply to questions as well. A great job all round!

I would like to thank Richard and his team for being very helpful and making everything go so smoothly , very professional with a personnel touch ,at the end of the phone when needed would highly recommend .. J Thornett

Could not fault Tom Evans’ service. From start to finish he was super helpful and professional. Our case was not straight forward and he went back and forth with the lender and valuer to try and obtain a solution. Will not hesitate to use him again when we next remortgage! Thanks Tom!