Morton Michel Reviews 

Mia took the time to get to know my business and service to ensure we had the right product. She communicated well throughout and kept me updated and completed actions as promised. Made it very easy thank you!

I found Mia to be very approachable, helpful and professional at the same time.
She explained the product clearly and calmly and answered my questions patiently.
All and all it was a pleasure dealing with her and I wouldn't hesitate to contact her in the future.

Mia was fantastic, she found my quote (which I had not done anything with for 2 weeks) and ran through all the details with me. That put my mind at rest and I am confident I now have the best cover possible for my new business.

Accurate, efficient and polite service!

Recently had to renew my policy which should be straight forward however it was not but handled with great delicacy authentication and so my dignity was left in tact and more importantly my business is in good hands - I would recommend them to anyone. Great customer service.

Very happy with the service. Spoke to Mia who explained all my options and talked through the policy. Great communication.

Based on customer service alone as not had to claim, but Naomi Wint was very helpful, professional and informative. Thank you for your help!

Great so far. I've only just taken out a policy, but working with Mia to get it sorted has been much more straight forward than many other aspects of setting up a business! Great customer care, everything explained clearly, and feels like I'm in safe hands!

If the excellent customer service we received from Mia is representative of the quality of service at Morton Michel, we can't recommend them highly enough. Our policies and options were clearly explained to us, and Mia patiently waited while I had to absorb a lot of information. Very professional.

Have been using Morton Michael for just over 2 years, good service and value - very transparent!
I renewed recently and was provided excellent customer service by Charlotte.

Mia is friendly, she made everything easy to understand, and was very helpful with helping me switch policies.

Easy and painless pleasant gentlemen and done his job with a great manner

Very happy with the service, thanks Gemma!! The policy itself gives reassuring cover for the childcare sector but they need to be more 'recruitment agency' friendly in terms of the form questions and the cover because I am covered for things I don't need and as such maybe could be reflected in the price.

There have been some improvements since Covid lock down which are good. For example, a business like mine with more than one setting, caring for children from the same school, are no longer required to have individual insurance policies for each premises. They are now all under one policy, although there seems to be no savings with this so I am not sure why. Covea is now gone as insurer. Covea did not pay out for revenue protection under my GOLD policy because they said: "Covid 19" was not on their list of notifiable infections and diseases. Every other possible notifiable infection was on their list, but of course not covid 19! Flick Training offer is excellent.
Renewing my policy was pretty easy and MM staff were polite and helpful. Help lines are also good along with discounts.

Just spoke with Steven this morning extremely nice man very helpful and professional, great service

Very efficient service from everyone, particularly Charlotte

Naomi was really professional and accomodateing with dealing with my queries. She was really easy to talk to and made me feel at ease straight away. Very thorough and made sure the insurance cover was the right one for our setting. Also, the incentive to have Flick will be a huge benefit for our setting. Thankyou so much!

A friend recommended Morton Michel and I'm so glad they did. Excellent service and great cover. Chatted to the team twice as I was unsure what cover to get and they were so helpful and kind. Thank you Mia for talking me through everything!

We have been with Morton Michel for 20 years and always excellent service. We recently changed to a Limited Company and changing the Policy to this new status has been painless. It was dealt with efficiently and at all times explained where it differed. Thank you very much to Antony for his time and support.

Emma has been really helpful in supporting us through the process of signing up with Morton Michel. We are really pleased with the benefits and flexibility the package offers us, thank you.