I made a late adjustment just before my renewal was due. It was Friday and I needed it all sorted by Monday. Emily Norman was really helpful and quickly responded to my emails. She dealt with my situa... Toon meer
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I have had a policy with Morton Michel for around 12 years & they have always been easy to deal with & efficient. I’ve ceased trading & have called this morning to cancel my policy & had the pleasure... Toon meer
Having insured with them for the past 15 years, I have always had the utmost trust in the Morton Michel Team. Emily Norman was especially great at making me feel calm, and heard, and in safe hands.
Only thing took ages waiting 30mins to answer phone never use to be like this glad never gave up emily norman lovely got me threw it even rang back when got cut of thank you that
Bedrijfsgegevens
Geschreven door het bedrijf
With over 55 years’ experience, Morton Michel is known as the UK’s leading childcare insurance specialist. They are renowned for their tailored policies, excellent service, integrity and competitive premiums.
Morton Michel
Geschreven door het bedrijf

- Childcare Insurance Specialist
- Morton Michel expertly insure over 40,000 childcare settings and early years practitioners including nurseries, pre-schools, childminders, nannies, children's activity groups, out of school clubs, educational/sporting groups, holiday play schemes, parent and toddler groups and indoor play centres.
- Discount and Benefits
- Insure your childcare business through Morton Michel and receive automatic FREE entry to the ChildCare Club, giving you and your team an array of fantastic benefits such as FREE RoSPA-accredited, CPD-certified online training courses, FREE downloads including business forms and educational posters, amazing discounts on days out to the UK's top attractions, savings with Haven holidays and a monthly e-newsletter plus many more substantial benefits.
- Free Early Years Training
- Take out a policy with Morton Michel and receive a FREE user account from flick learning giving you access to over 50 RoSPA-accredited, CPD-certified online courses! Includes training courses on child protection, equality and diversity, health and safety and many more. On top of this free account, using an exclusive Morton Michel discounted rate you can buy extra accounts for your staff. Buy a block of 5 accounts for your staff at just £75 plus VAT for a whole year’s access!
Contactgegevens
6th Floor, Knollys House, 17 Addiscombe Road, CR0 6SR, Croydon, Verenigd Koninkrijk
- 0330 058 9861
- customerservice@mortonmichel.com
- mortonmichel.com
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Gemma my account handler is absolutely…
Gemma my account handler is absolutely amazing!!!! We have been with Morton Michel for years and are always able to support us through our insurances to ensure compliance. Thank you yet again for the great service 😊🥳🎉
Dan was a great help to me explained…
Dan was a great help to me explained everything clearly and took his time getting the right policy for me. I had a 2 year old running around and trying to interrupt the call which Dan was very good at handling recommend their customer service 100%
Mia has been very helpful
Mia has been very helpful, professional and patient, I am very happy wit the experience and impressed in her presentation. Thank you
Great personal service
A recent experience rwsulred in me submitting a claim for business interruption. Steve Hodgson was so supportive and professional during the whole process and everything was dealt with in a timely manner. He is a genuinely lovely person.
Mia was lovely and so patient with me…
Mia was lovely and so patient with me since I had no voice and I had rescheduled the call lots of times. She was informative and clear and told me all I need to know
Insurance Policy
Lee was a huge help in explaining everything to me and was always prompt at replying to any questions or queries. He took time to talk me through all the extra benefits you get with their insurance both over the phone and via email. Will definitely recommend to others
Jade Harrison dealt with my renewal…
Jade Harrison dealt with my renewal brilliantly. As the operations director for a franchise network when renewing my own policy I am also thinking about any changes to the questions I get asked on my renewal phone call and any policy wording changing and things in the last year. The queries I had about these things Jade dealt with brilliantly and was super efficient in dealing with this and had all the information I needed across to me pretty much immediately after we came off the phone!
Elloise was very kind
Elloise was very kind, helpful and informative. Great value for insurance too
Great service
Thanks Jerome, really helpful and saved me some money too! Win win 😃
Professional, pleasant service Highly competitive pricing
Mia was very pleasant and helpful and was most professional in setting up our insurance policy. Cost is very competitive. Excellent service and would recommend.
Elloise is customer service at it's finest
Elloise was wonderful today. She was informative, polite, freindly and a pleasure to deal with. She sorted my query quickly and efficiently. I have been with Morton Michel insurance for years and theyhave always been first class to deal with.
Great customer service
We had been with Morton Michel for last 10 years and always found customer service very helpful and personal. I had dealt with David Norman today regarding our renewal, he was very pleasant and helpful, as always.
Outstanding Service
Mia was so incredibly helpful and kind in explaining everything to me. Honestly such outstanding customer service! Thank you so much.
Great help from Mia
I have been with Morton Michel for a few years now, and Mia's recent help with my policy was fantastic. She was patient and helpful and extremely efficient with my change in policy. She explained everything and helped me get the right policy for me.
Helpful account handler
Sarita was efficient, professional and friendly, meaning our renewal of policies was seamless.
I’ve been with Morton Michel for 12…
I’ve been with Morton Michel for 12 years and have always found them very helpful. I love the fact your dealing with people rather than machines
Mia was super helpful
Mia was super helpful, ran though all aspects of the cover and helped with our quote! Very good telephone manner.
Just renewed our wraparound care…
Just renewed our wraparound care insurance with David Norman he was very helpful and thorough
I have been a customer of Morton Michel…
I have been a customer of Morton Michel since 2012, and until the last 6 months, I would have given them 5 stars. However, the absolute mess they have created for me recently is unacceptable, and I have appointed a new broker to deal with them on my behalf. I don't know whether they are struggling to find staff, or it's another issue, but the mistakes they have made recently are irreparable as a business in my eyes. I will never have the trust in them again that I once had. Shame. I always felt in safe hands with them, but now, I would tell people to run in the other direction.
Great service
I rang today to renew my Policy and David Norman was really helpful. He was polite and friendly and explained everything to me and also took the time to explain additional benefits so thank you David.
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