Motorfinity Reviews 

Ordered a new car for the first time using Motorfinity. The whole process from start to finish was well organised and I was provided with regular updates. Luke and Fiona were excellent and we're able to answer all my questions.

I was not sure what to expect when buying a car when not actually dealing with a dealership directly as it has been a first for me. I can say that right from the initial discussion with Josh and then the delivery arranged by Fiona it has been excellent. Everything has worked out as agreed from the outset and without any issues from start through to me receiving my new car on time on the date set. The chap who delivered my car was great too and really helpful in showing me around the car etc. Thank you very much.

From ordering the new car to delivery, all process is smooth. Mortorinfinity keep updating me the process. Fiona snd Luje are very helpful. Quick reply every time! Good experience. Will use it again if i need to.

This was my first experience using motorfinity and I have got to say from start to finish that the whole set up I had no issues every question I asked was answered professionally and I was kept informed how far the car was from being delivered.I would definitely use motorfinity again .

At the stage of confirming my order the required multiple inputs could not be sent. Rebekah Hind explained the file size limitations and negated a repeat the process by gathering my info hereslf and checking their validity. Her support was extremely helpful and all the better for he pleasant and cheerful manner

Great price on our new Audi. The ordering process was all very straightforward with polite and responsive staff.

Plenty of reassuring communications in the few months waiting for build and delivery.

We opted to pick up the car from a nearby dealership rather than have it delivered to our doorstep. Compared to the rest of the process the last week seemed rather rushed. I only got pick-up details from Motorfinity on the morning that I was travelling to the dealership but I had had direct communications so all went smoothly.

Easy way to purchase a car. Great customer services. I was kept upto date with the progress. Big thanks to Katie.

Great service from first contact to delivery of my new car. Very friendly team, good communication and a very smooth well organised process.

Superb experience throughout.
From initial contact to order with Luke over just a couple of phone calls, then confirmation from Rebekah through regular updates from the Delivery Team (especially Lucy, who answered all our questions really quickly and was always helpful) to final delivery on the day we requested at the start of the process, every thing was really simple an straightforward.
We'd never bought a car online (or sight unseen) before so we were a little skeptical, especially with the large (30%) Blue Light Card discount, but everyone we spoke to or had contact with during the whole process made it pleasant and painless.
Would highly recommend to anyone.

From enquiry to ordering to delivery was a seamless experience. I would buy car s from Motorfinity again.

First thing, the price was outstanding!

Staff were knowledgeable and professional. The process was fully explained before moving forward.

Communication was excellent, all questions were answerved quickly and regular updates were provided by the Delivery Team. Responses were often received out of hours.

In my opinion the team are clearly motivated to providing the best service possible. My two contacts were Luke and Lucy.

I decided to pick my car up from the supplying dealer rather than have it delivered. This was a good choice, the team at Newcastle Lexus were exceptional.

I love my new car! Thank you Motorfinity.

To be recommended. Competitive pricing, easily accessible communication, frequent updates on progress and good, knowledgeable support when needed. I will recommend to others and use again without hesitation.

Really impressed with Motorfinity when I was looking for my next vehicle. From Olivia Wise during the initial contact and search for a suitable vehicle through to Rebekah Hind who has now passed this onto the delivery team, nothing has been too much trouble and when a vehicle was identified the process has been streamlined and efficient, with good communication throughout. Highly recommend these if you’re in the market for a vehicle.

Excellent service. I was kept informed of progress of order and arrangements for delivery were professional and efficient.

Overall i would buy car this way in future and would recommend to friends.

Got the car i wanted with a huge discount. Great communication from the sales and delivery team right the way through the process.
It's my 2nd car from motorfinity now and it won't be my last.

The Motorfinity team made buying a new car super simple, all staff I dealt with were polite and replied promptly to any questions I had. Fiona B was the staff member that handled my purchase after the initial selection and was excellent all round. I had a happy experience.

Superb experience
Cameron and Fiona were patient , helpful and professional throughout . Even when I made some changes it wasn’t a problem , just dealt with and sorted without fuss .
Will use again and highly recommend .

Second car purchase through Motorfinity, excellent experience throughout. Following initial research and a test drive at a local Lexus agent (no discount and low PX valuation) I provided the required specification to Motorfinity. The whole paperwork process is completed online with regular updates, only one phone call required to clarify the cars shipping date. After comparing various PX valuations I eventually accepted the Motorfinity offer; competitive and very convenient process, the car was uplifted on the same day as the new car was delivered. Once again a thoroughly professional operation. Special thanks to Luke, Lucy, and Rebekah and all the team.

This was my first experience with Motorfinity and it was great. Lucy & Faye were both friendly, very helpful and reassuring through every step of the process buying my new car. They both responded quickly to emails and any telephone enquiries. I would definitely recommend Motorfinity and would use them again. Thank you for your service!

We have been very pleased to have received such excellent service from the staff at Motorfinity, from first contact through order to delivery. We cannot fault their attention to all matters regarding our new car order, and wish to record our appreciation for a well conducted process. In particular, the conduct of the delivery service driver, being the last man in the chain, was just superb. The new car was delivered on time and in exemplary condition considering the long journey from door to door. Very well done, indeed.