Hello, I received my new Škoda Elroq on the 5th October. It was safely delivered to my house by a very helpful and courteous delivery driver on a trailer. He didn’t rush us while we checked the car. O... Toon meer
Bedrijf heeft geantwoord
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The main reason for 5 stars is the large discount that Motorfinity provided. This made a new car with zero miles, new tyres and a full warranty about the same price as a used one. The service from M... Toon meer
Bedrijf heeft geantwoord
First new car bought through Motorfinity and wouldn’t hesitate to use again. The savings were double on what my local Kia dealer could offer. Very professional throughout and answered all my ques... Toon meer
Bedrijf heeft geantwoord
From initial inquiry to delivery, I received an excellent service. Patrick managed the early sales steps and was very clear in what was on offer and how to progress the purchase. After order, Lucy of... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Big discounts on new cars for those who go the extra mile. That’s what we’re all about. We believe our frontline workers should know how much they’re valued. We work hard to bring you unbeatable offers that aren’t available to the public. No hidden fees. No pushy salespeople. Just exclusive prices for those who serve our communities. Because you’ve got enough on your plate, we’ve made car buying easy with online support, expert advice, and zero hassle. Low prices just for you. Service that puts you first. Driven to reward you. Motorfinity.
Contactgegevens
Motorfinity, 3, Northgate Terrace, Northern Road, NG24 2EU, Newark, Verenigd Koninkrijk
- 01636 558 885
- hello@motorfinitygroup.co.uk
- motorfinity.uk
4,9
Uitstekend
3K reviews
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New car and part exchange
I have been very pleased with the process, and have a brand new car at well under market price. The paperwork for the finance was a little frustrating, and the finance had to be recalculated due to the slightly prolonged delivery time, but this was due to extenuating circumstances and beyond anyone’s control. We also used them for our trade in, with collection of the old and delivery of the new going seamlessly. Thanks to Josh for help with the order and Lucy for sorting delivery.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you for your honest review. We’re pleased to hear you’re happy with your new car and the overall process. We appreciate your feedback regarding the finance paperwork and are glad this was resolved. It’s great to hear the trade-in and delivery went seamlessly, and we’ll pass your thanks on to Josh and Lucy!
Just had my new Q6 delivered…
Just had my new Q6 delivered Motorfinity have been excellent to deal with and kept me updated every step of the way. I would highly recommend them for your next car.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you for your fantastic review! We’re delighted you’re enjoying your new Q6 and that the team kept you updated throughout the process. We really appreciate your recommendation and hope you enjoy your new car!
Would recommend.
This was my first experience of buying a car from anywhere but a garage showroom and it won't be my last.
I found the whole process to be easy. I was guided through each step and everyone I dealt with were efficient and helpful.
Would recommend.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you for your lovely review! We’re delighted your first experience of buying a car outside of a showroom was so easy and straightforward. It’s great to hear the team guided you through each step and were helpful throughout. We really appreciate your recommendation!
From start to finish the motorinfinity…
From start to finish the motorinfinity staff were amazing. From the accounts manager, sales team and delivery team. They were all very helpful and professional. Car arrived with the given ETA which went smoothly. As a front line emergency service worker having a vehicle that won’t cost me an absolute arm and a leg is a great thing to do.
Please give my thanks to Olivia Wise and Katie Powell
25 augustus 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you for your fantastic review! We’re so pleased to hear that everyone you dealt with, from the accounts, sales and delivery teams, were helpful and professional, and that your car arrived smoothly and on time. We’re delighted we could provide a great-value option and make the process easy for you. We’ll be sure to pass your thanks on to Olivia Wise and Katie Powell!
Good experience
I had a really good experience in dealing with Motorfinity. Having initially visited my local Skoda dealership, I felt they wanted my custom. I contacted Motorfinity with a view to purchasing a new car with part exchange of old one. The deal I got was far better than that offered from my the dealership. With the help of Luke, Fiona, Kitt and Lucy all went very smoothly and new car delivered on schedule. Would use them again and have recommended them to other people.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you for your fantastic review! We’re so pleased we could offer you a deal that worked better for you than your local dealership, and that the part exchange and delivery all went smoothly. It’s great to hear Luke, Fiona, Kitt and Lucy were able to make the process easy from start to finish. We really appreciate you recommending us and would be delighted to help you again in the future!
Excellent communication from the word…
Excellent communication from the word go. All questions answered promptly and everyone extremely helpful and professional. I received regular updates on the progress of my car.
The delivery of my car was sorted out efficiently, as was the collection of the part exchange. A very smooth process from start to finish, all with a very good discount on list price. Much better than any other discount site I tried.
I would definitely recommend Motorfinity.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you so much for taking the time to leave such a fantastic review! We’re delighted to hear that you found the whole process smooth and straightforward, from your initial enquiry through to the delivery of your new car and collection of your part exchange.
It’s wonderful to know that our communication, regular updates and customer service met your expectations, and we’re especially pleased that we were able to secure you such a great discount.
Thank you again for choosing Motorfinity and for your kind recommendation. We really appreciate your business and hope you enjoy your new car!
Great experience with Motorfinity
Great experience with Motorfinity, process was very straightforward and we were guided at every step. Very good communication from the start and secured an earlier delivery than expected. Special thanks to Olivia and Lucy for their help in the process.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you for your fantastic review! We’re delighted to hear you found the process straightforward and well supported, and that we were able to arrange an earlier delivery than expected.
We’ll be sure to pass your kind thanks on to Olivia and Lucy. We really appreciate your choosing Motorfinity and hope you’re enjoying your new car!
I had a great experience with…
I had a great experience with Motorfinity from start to finish. Olivia was very helpful with detailed contact about the process and the vehicle I wanted to buy and helping me to make changes once I test drove the car at a local dealership. All of the delivery team, especially Lucy, were really reassuring and understood why I wanted to ask so many questions. I was impressed that I was able to have the car delivered in the teacher holidays too! Thanks for everything.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you for your lovely review! We’re so pleased to hear you had such a great experience from start to finish. It’s fantastic to hear that Olivia and Lucy were able to provide helpful guidance and reassurance throughout the process.
We’re especially glad we could arrange delivery during the school holidays! We really appreciate your choosing Motorfinity and hope you’re enjoying your new car.
Quality service buying and selling my car
All the people I dealt with at motorfinity were excellent especially Cameron Luke Chambers Rebecca Hind they went that extra mile
20 augustus 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thanks for the lovely review, we will make sure Cameron, Luke and Rebecca see your comments!
Great company
Great company. They are super efficient, knowlegeable and helpful. They keep you fully informed about your new car delivery and arranged part exchange. They arranged car finance and have great discount and an aftersales service tii.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you for the wonderful review! We're so pleased the whole team kept you well informed throughout and looked after the delivery, part exchange and finance arrangements so efficiently. We really appreciate your kind words about our after-sales service too. We hope you're loving your new car!
Friendly and very knowledgeable staff…
Friendly and very knowledgeable staff throughout the whole process and keeping me informed throughout.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you for the kind words! We're really pleased the team was so friendly and knowledgeable and kept you well informed throughout. We'll make sure the whole team hears your feedback. We'll be here whenever you need us again!
Early days but five stars for staff
Well if all of the transaction goes as smooth as the initial contact and subsequent ordering experience Luke and Rebekah have given us then we will be a couple of happy people!
We were sceptical at first and who wouldn’t be having such a great discount but Luke put our minds at rest and was very patient with us and answered all our questions thank you 1st class.
We have ordered our new car today and immediately Rebekah was in touch explaining all the next few steps in detail but concise and factual. She has given us advice moving forward with contact details should we need to ask any questions thank you too.
Very professional job up to yet and we especially appreciate your no pressure attitude to selling motor vehicles, it seems the customer is very important to Motorfinity and that is the way it should be but not always delivered by some companies.
Well done all at this stage and keep it up to the date of delivery please.
I will review again at a later date.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you so much for this wonderful review! We're so pleased Luke put your mind at ease and that Rebekah has given you such clear guidance on the next steps. We really appreciate your kind words about our no-pressure approach, the customer is absolutely at the heart of everything we do. We look forward to delivering the same seamless experience right through to your car arriving and would love to hear from you again once the journey is complete. Thank you for choosing Motorfinity!
Excellent service throughout
Excellent service throughout -from the purchase to the delivery the Motorfinity team guided me successfully to the delivery of my new Lexus.
I don't think I would use a conventional dealership ever again as Motorfinity got me the car I wanted at an amazing price.
31 juli 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you for the brilliant review! We're so pleased the whole team guided you so well from purchase through to delivery and that you got such an amazing price on your new Lexus. Your recommendation really means a lot to us. We hope you're loving your new car!
Very helpful staff and quick service
27 juli 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you for the kind words! We're really pleased the team looked after you so well and delivered such quick service. We'll be here whenever you need us again.
Great service
I have just taken delivery of my new car.
The ordering process was a breeze and the staff were very helpful and ensured that I got everything I wanted, keeping me updated along the journey to delivery.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you for the lovely review! We're so pleased the ordering process was so smooth and that the team kept you well informed throughout the journey to delivery. We hope you're loving your new car!
Rebehka and the whole Motofinity team…
Rebehka and the whole Motofinity team has been very helpful in guiding us through the car buying process.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you for the lovely review! We're so pleased the whole team guided you so well through the car buying process. We really appreciate your kind words and look forward to helping you again in the future!
The team at Motorfinity.
The team at Motorfinity have been very helpful throughout the buying and part exchange procedure. Always there to offer advice and sort out any problems.
Even the delivery was adjusted to suit our needs. Very efficient and professional. Would definitely recommend them.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you for the wonderful review! We're so pleased the whole team looked after you so well throughout the buying and part exchange process and that we could adjust the delivery to suit your needs. Your recommendation really means a lot to us. We hope you're loving your new car!
Great experience with the Motorfinity…
Great experience with the Motorfinity delivery team. Lucy & Josh were very helpful & communicated regularly with every step of the process. Very professional, everything went smoothly & efficiently. I would definitely use Motorfinity again to purchase a new car!
10 augustus 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you for the brilliant review! We're so pleased Lucy and Josh looked after you so well and communicated so regularly throughout the process. We'll make sure they both see your kind words. We look forward to helping you again in the future!
Poor experience
Offer a part ex price which was reasonable and I had fulfilled all criteria with pics etc
Then on actual day of pick up and new car delivery(2 different people to deal with at exactly same time) phone rings and sales guy says £500 less as alloys need replacing.
Do NOT trust their part ex offers
6 augustus 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Dear Mr Barker, thank you for your feedback. We're sorry we didn't meet your expectations, and we'd like to address the points raised.
Motorfinity is an intermediary meaning we arrange discounts for our customers, but we don't personally buy vehicles. For part exchanges, we offer two routes: Motorway, our partner (where we simply make the referral and the customer organises logistics directly with them), or a Motorfinity-affiliated trader, where we handle the collection and delivery logistics ourselves. You used an affiliated trader, not Motorway.
With affiliated traders, we give a rough estimate at point of sale, then re-appraise in the final days before delivery, as mileage or any new damage may have changed since the original appraisal. We also try to arrange collection and delivery on the same day to limit time without a car. Exact timing can't be guaranteed, as drivers work within an 8am–6pm window, sometimes this means the new car arrives first, sometimes the old car is collected first, and sometimes, as in your case, both happen at once. We're sympathetic to how much pressure this added, particularly alongside the issue with your alloys.
On review: you were given an initial price, and Brady mentioned he'd be in touch again before delivery regarding any mileage changes, at that point he wasn't aware of the alloy damage, so mileage was the only thing flagged. Generally, the final appraisal price is honoured as long as customers are transparent about the car's condition. On the call, you mentioned there were scuffs to the alloys from curbing, which you hadn't noted in writing on the appraisal form as you felt the damage was visible in the photos. We rely on customers declaring defects clearly, with the appraisal form and photos acting as the record and backup.
Once the alloy damage came to light, Brady requested close-up photos ahead of delivery, but these were never sent. We understand you weren't home that weekend, but there was still time to send them, which limited what we could do, and as such the collection went ahead as planned.
On the day, the trader flagged that all alloys would need replacing. The figure they proposed to deduct from the appraisal was significant, and Brady negotiated this down considerably on your behalf. Trader decisions on vehicle condition are generally final, and we don't always have room to negotiate further in these situations, but we did what we could here.
For future reference, part exchange is entirely optional with us, even after a car has been appraised, it can be removed from the transaction as long as the funds are covered another way. Many customers choose to part exchange, and some use this service on its own without a new purchase.
We take all feedback seriously and will keep reviewing our part exchange process. Thanks again for sharing this, and we're sorry we fell short this time.
Save money on new cars
The Motorfinity element of the transaction was 5/5 but the vehicle supplier let them down by not delivering on the promised day and then not letting me know they had no intention of delivering on that day.
The car was £3k cheaper than any nearby dealers would quote and had I bought my previous car from them I would have saved myself £10k.
I will use them again. Communication was very good.
21 april 2026
Review zonder uitnodiging
Antwoord van Motorfinity
Thank you for the kind words and for being so understanding about the delivery delay, we are sorry the vehicle supplier let you down on the day and that you were not kept informed. We are really pleased the Motorfinity experience itself hit the mark and that the savings made it worthwhile. We look forward to helping you again in the future!
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