Motor Range Reviews 4.355

As an autistic person this experience was difficult I wasn’t expecting to be verbally attacked for complaining about faults with my vehicle

I like consistency and routine which anyone who has deal with autism knows

I was eating porridge and the staff made fun of me for eating porridge causing me to be very uncomfortable and distressed and I was constantly asking to speak to a manager which they refused

Even on cctv the women at the desk stood you being visually aggressive waving arms and telling me to sit down or leave they don’t care
Worst experience of my life
The after care service team are rude aggressive and make up false allegations.

I was sold a vehicle with proven faults and major dangerous faults

The windscreen wipers are faulty and the service team said they was fine
So I stood in front of a manager and poured water all over the screen and the wipers did not work

4 wheel drive system does not work along with other faults

Made to wait 3 hours for my inspection when was told it would be 1 hour

Repeatedly told me to leave and don’t care about a vehicle rejection

I’ve never been verbally attacked by 3 females for making a complaint.

Made up allegations to get me off site so they don’t have to deal with the vehicle issues and they 100% dudes not offer to check the faults after I demonstrated them not working

Dangerous liars who sell faulty vehicles stay well clear!

I would highly recommend motor range to any one . Everyone was so helpful and very professional. Big shout out to ryan tattersall that made my experience even better , was very helpful, professional and went well on above and beyond to make sure buying my new car was simple and easy to purchase. So happy so thank you everyone at motor range 😁

I would just like to thank Shirley at motor range switch island for all her help and support in helping me pick my new car .
Shirley was very knowledgeable and very professional at all times

Sold my car to Motor Range, no messing about, good price given and money in the bank on the same day. Lee was great to deal with and made the transaction as simple and stress free as possible.

bought a car from Andy Baines,today, efficient very polite friendly, great customer service.

Start to finish Tommie was boss, got me in my new car rapid, and nothing was ever too much for him cheers mate cya in a few years 🤣

The salesman Nav was brilliant and very helpful.

Great customer service from Andrew.. Would definitely use Motor Range again ..

Great guidance, thanks Andrew for the help with my Mum buying her car!

An amazing company, professional friendly and supportive. Following a recent purchase and a bereavement Andy Baines went above and beyond to support us at a really difficult time. He arranged for the car to be returned. What an outstanding company. Thank you.

Andrei was amazing! Sorted the car for me, picked up and had it serviced and MOT sorted! Highly recommend

Sales rep. Steve Watson was very helpful and guided us through what could have been stressful.

Great customer service, Gareth was very welcoming, happy to answer any and all questions. A new car sorted quickly and efficient.

Bought a car in February this year after a week asked them to look at the car as the petrol consumption seemed quite high. I was asked to leave the car with them overnight and a mechanic would drive it home to test it. He reported that he had driven the car home and achieved 44 mpg and driving back achieved 50mpg over a distance of 64 miles I told them this was unrealistic but assured it was correct I was then asked to test it myself by filling the tank full and recording the mileage, the best I could achieve on motor way and city driving was 36 mpg this is also recorded in the cars own onboard computer contacted MR but was told as far as they were concerned they had tested the car so no further action was needed on there part saying it was possibly the way I drove the car. They then suggested I book it in to a VW garage for a diagnostic check at my own expense and if they found any issues they would review the situation ps the car had done 29000 miles when I bought it from them,I was also told a full service had been completed this consisted of an oil and filter change and vehicle check, this has to be by far the worse experience I have ever had when buying a car and I’ve been buying cars for over fifty years. Wouldn’t buy a push bike from this company .

Easy process and helpful staff with no pressure- Alan was great

Absolutely amazing customer service, nick has made the buying process so easy and smooth made sure everything is covered before picking up the car highly recommend

Nick Bleasedale went above and beyond for my partner & I’s first car together.
He made the whole experience light and joyful and had us very excited for this new venture.
Thank you so much for such a memorable and special time.

Caitlin was very lovely, helpful & friendly. Easy experience!

Andrei was really nice and made things smooth, car looks amazing as well about to drive away happy

Andrei was super helpful to buy the right car for us. No huge sales push and we felt heard and listened to. Thank you