Motor Trust UK (Preston) Reviews 231

I have to say I was treated very well from start to to finish the car was just what I was looking for, and the customer service received from Chris was first class, and I would highly recommend to friends and family witch I already have done,the only thing I'm a little bit disappointed in is that the front bumper had a lot of bad paint work that I didn't see. And they won't have anything to do with repering it, as I was promised. But other than that it's a lovely car and a great choice

Excellent service from start to finish. Friendly and really accommodating as we were travelling from Scotland to collect the car. Would definitely recommend.

Dealt with Ben, fantastic service

I purchased and picked up a car today from MotorTrust Preston. Ian Gibbs has been the loveliest person to deal with. He is so friendly and has kept me updated every step of the way. He put extra care into making sure I would be happy with the car. I couldn’t rate him enough. Thanks Ian!

Bought our family car today from Motor Trust in Preston! Such a beautiful car, we’re over the moon! Ian dealt with everything for us & made things run smoothly & made our buying experience a good one! Thankyou Ian & everyone at Motor Trust at the Preston branch.

Excellent customer service..no high pressure sales …everything is explained in plain English…went for a test drive and explained that I live in on an incline so the route was country lanes/uneven roads and hills..nothing was too much trouble..
Car buying is quite stressful at times but Kork(salesman) made it all so simple..

Will return in the future..👍

Very helpful and smooth experience with motor trust Preston, we did a part ex and no issues at all. Kork was very helpful and speedy with crossing everything over. Drove away a happy customer thanks guys !

Buying a car is a very stressful experience. At Motor Trust, there are no pressure sale tactics and all staff including non sales staff are very happy to help. The sales staff are very informative and professional. This is my second vehicle with them and I would definitely use them again

Ben excellent to deal with fantastic customer service highly recommended 👌🏻

Ben was absolutely fantastic from start to finish very professional and helpful smooth transition highly recommended!!

Outstanding Customer Service !
I was looking for a small secondhand car to share with my daughter and I was dealt with like i was buying the most expensive car on the forecourt. I felt safe and cared for and the car is immaculate , fully serviced and MOT. Andy customer service was outstanding. Very grateful, will definitely return to Motor trust Garstang.

Absolutely superb service!! Nothing was too much trouble and the team are super friendly! Would highly recommend!

Great service all round! Thank you! Would recommend!

Rubbish customer service. Wanted to buy a car from them but they didn’t bother getting back to me. Tried phone, email, WhatsApp (twice) and their website enquiry form (3 times) but nothing back from them. Strange way to deal with people wanting to buy a car! Went to a more reliable and customer focused dealership instead as Motor Trust clearly didn’t want my business!

From start to finish everything was explained clearly. Friendly, polite, helpful staff.

Had a mooch about on Mototrust site on Preston New Road ... VERY tidy & exemplary forecourt.
Spoke to Carl .. (A real great guy) no pressure to purchase no over the top selling ....
You want a decent car with a decent deal behind it ..
GO TO MOTOTRUST !!!!

Sold me a car not fit for purpose and warranty not worth paper it’s wrote on avoid at all costs

Bought a Q3 from (Garstang) Branch this week and can not fault the lads working there. Andy dealt with the entire process start to finish with trading in the old car and leaving with the new one. Can’t say a bad word about him he was absolutely amazing and so easy and friendly to chat with and made the process so relaxed (Top Sales Men) Asked for the Q3 to be valeted and went above and beyond giving it a 360 machine polish and making sure it looked pretty much brand new. The best experience I’ve had buying a car hands down 👍🏻