Motorworks Reviews 

682
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I placed an order for new and used Airhead parts on 23 October 2026. The parts were shipped to me in South Africa using Parcel Force (Royal Mail). The parcel was delivered to my door on 29 October 2... Toon meer

Beoordeeld met 5 van de 5 sterren

Always a good experience when I buy from them. They will always call you if they think you have ordered wrongly for your particular bike.

Beoordeeld met 5 van de 5 sterren

Jamie was absolutely brilliant, helped me get the parts we needed and great communication, Jamie really cares about getting it right and I would recommend the company, thankyou again. We will be back... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've used Motorworks a good few times before. They're prices are decent and the range very good. However having had an issue with a bikes charging system i can now say their customer service is EXCEL... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Motorwinkel
  2. ook in
  3. Motoraccessoirewinkel
  4. Motorfietsonderdelen winkel

Geschreven door het bedrijf

The UK's number 1 supplier of new and used BMW motorcycle spares and accessories. Established in 1989, we are the UK's largest independent BMW motorcycle specialist, catering for all models from pre-70's to the latest R1300 models. Distributing across the UK & worldwide, we offer a friendly and professional service to BMW motorcycle enthusiasts as well as trade professionals. We share the same passion as our customers and offer them only the products, knowledge and service they require. We are constantly adding hundreds of items to our stock and reacting to demand across the range to bring you an even larger choice of BMW motorcycle spares and accessories. We keep thousands of items in stock and on the shelf ready for immediate despatch. If you require a part that is not listed we may well have it anyway; there simply isn't room to list all our stock items and our range is constantly expanding. If we don't have it, get in touch and we will be happy to help! As well as supplying new parts, we also carry thousands of used parts! Our used parts come with a 14 day, no quibble satisfaction guarantee to give you confidence when ordering. In addition to this, used parts carry a six month warranty.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

682 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,9

Alle reviews

(682)

184 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Knowledgeable and patient

I had to replace the head on my F800r and needed all the associated bits, washers gaskets, not only was everything in stock but the chap I spoke to was really patient and answered all my silly questions and found out various details. Knowledgeable, generous with his time and really helpful. Postage was quick and the products top quality. I even got a keyring and a sticker. Great old school company. Thanks!

1 april 2026
Review zonder uitnodiging
Logo Motorworks

Antwoord van Motorworks

Hi Alex,

Many thanks for your review. We're glad we can help you with parts & advice for your F800R. Safe riding!

Beoordeeld met 4 van de 5 sterren

They provide an excellent service but...

They provide an excellent service, possibly a bit pricey, but they have what you want.
Only thing that let's them down is the site! Clunky and counter intuitive. Why is it so difficult to log in?
It's answered on the questions section NOT. Then it asks if their answers helped, you click on no and it tells you to log in! That's what I'm trying to do.
What and where is the "Hamburger Icon"? The Motorworks badge is the nearest thing, but does not help you log in!

30 juni 2026
Review zonder uitnodiging
Logo Motorworks

Antwoord van Motorworks

Hi Rob,

Thank you for taking the time to share your feedback and for your positive comments about our service. Sorry to learn that about your experience with the website. This is something that we are constantly working on to improve.

The hamburger menu is a common website/app icon made up of three horizontal lines stacked on top of each other (☰). It’s usually used to hide navigation options in a compact menu, especially on mobile devices.

Please feel free to get in touch with us via email regarding your login issues and whether it is more of an issue on desktop or mobile devices and we'll be happy to try and help further.

Beoordeeld met 5 van de 5 sterren

The best source for BMW motorcycle parts, new and used

I have bought parts for several BMW motorcycles from Motorworks over the years and have always found their service exemplary. Lots of items are held in stock, and there is a good selection of quality second hand parts available as well. Packing and dispatch times are good, with several delivery options available to suit. It's just a shame they no longer have a counter service for collection, as sometimes I need a part immediately and I live within easy travelling distance of their warehouse!

29 juni 2026
Review zonder uitnodiging
Logo Motorworks

Antwoord van Motorworks

Hi Paul,

Thanks for your review and we're delighted that you have found our service exemplary over the years!

We also appreciate your feedback regarding our counter collection service. We understand how convenient this was, particularly for customers located nearby who may need parts at short notice.

While our operations have evolved over time, we do take in to account this feedback. If you're ever at a loose end please get in touch with our sales team as we'll always do our best to help you with any possible options.

Beoordeeld met 5 van de 5 sterren

Have ordered from this place several…

Have ordered from this place several times for my BMW K1300S - my preferred site for bike parts. Items arrive quickly and are of a reasonable price. You can choose between OEM or pattern parts. Very happy with the service and goods, will definitely use again.

25 juni 2026
Review zonder uitnodiging
Logo Motorworks

Antwoord van Motorworks

Hi Steven,

Thank you for your review, and it's great to hear that we're your preferred site for BMW parts. We're grateful we get to help keep your K1300S in good order!

Beoordeeld met 5 van de 5 sterren

Outstanding service and support.

Outstanding service and support from Motorworks, Five Star Service.

25 juni 2026
Review zonder uitnodiging
Logo Motorworks

Antwoord van Motorworks

Hi Brian,

Great to hear that, and thanks for taking the time to leave a review!

Beoordeeld met 4 van de 5 sterren

Good service

Very quick service but I thought the postage was a bit expensive.

28 mei 2026
Logo Motorworks

Antwoord van Motorworks

Hello,

Thank you for your review and for your feedback. Sorry to hear you thought that postage was expensive.

We try our best to be competitive with postage costs and monitor this on a frequent basis. Orders sent by Royal Mail or DPD are always sent on a tracked next day service to mainland UK to make sure we get your parts to you quickly and reliably.

On your latest order we charged £4.20 inc VAT and sent it on a Royal Mail Tracked 24 service, which if you were to go to the Post Office and send the same parcel on the same service would cost £5.70 inc VAT. While we may get better rates due to the volume of parcels we send, hopefully you can see that we do not profit from our postage costs.

We have considered using cheaper delivery companies (without naming them) but for the small cost saving we don't want to risk offering a worse service to our customers.

For larger orders over £175.00 we do offer free postage.

Beoordeeld met 5 van de 5 sterren

Great Service As Usual

Proper phone call quickly answered by helpful and knowledgable person. Promptly dispatched, good advice on battery and reasonably prices.

28 mei 2026
Logo Motorworks

Antwoord van Motorworks

Hi Simon,

It's good to hear that, and thanks for using us!

Beoordeeld met 5 van de 5 sterren

Simply Excellent

For me I beleive this company to be a must have on your contact list if you own a BMW motorcycle helpful customer service fast delivery new or used parts simply Excellent

28 mei 2026
Logo Motorworks

Antwoord van Motorworks

Hi Jay,

It's nice to hear that! Thank you for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Always helpful

Always helpful, parts always spot on .
delivery excellent.
Alway my go to for BMW parts.
Well done guys.

27 mei 2026
Logo Motorworks

Antwoord van Motorworks

Hello Colin,

Thank you for your review! We appreciate it.

Beoordeeld met 5 van de 5 sterren

A great service

A great service. Prompt delivery, good price and helped by people who know what they are talking about. That's why I always come back to them.

27 mei 2026
Logo Motorworks

Antwoord van Motorworks

Hi Harry,

We really appreciate that, thank you!

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Fast delivery and always kept updated

27 mei 2026
Logo Motorworks

Antwoord van Motorworks

Hi Andrew,

It's good to hear that, and thanks for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

BMW R1100S parts

BMW R1100S parts. Great service from the guys at Motorworks as usual. Parts always seem good quality, arrive on time and are packaged well against transit damage.

26 mei 2026
Logo Motorworks

Antwoord van Motorworks

Hi Rob,

Thanks for the review and for using us, we appreciate it! We're happy we get to help keep your R1100S on the road.

Beoordeeld met 4 van de 5 sterren

Great products and a friendly knowledgeable staff

Great products and a friendly, knowledgeable and helpful crew. I didn't give 5 stars simply because sometimes I find the website can be difficult to navigate and very hard to reach the section and selection of parts needed. I usually just phone and talk to one of the staff who are altogether far easier to deal with.

26 mei 2026
Logo Motorworks

Antwoord van Motorworks

Hi Barry,

Thanks for taking the time to leave a review. It's good to know that we can help even if you're struggling with the website - if there's anything we can do to help with your website experience please don't hesitate to get in touch with us via email and we'll be happy to see if we can help.

Beoordeeld met 5 van de 5 sterren

I put my order in early in the morning…

I put my order in early in the morning for front wheel bearing and they were delivered the next day which was fantastic as I live in Scotland. Great company great price unlike BMW parts inAberdeen who couldn’t be bothered to even reply to my query.

27 mei 2026
Logo Motorworks

Antwoord van Motorworks

Hi Patrick,

We're glad we could help, and thanks for taking the time to leave a review!

Beoordeeld met 5 van de 5 sterren

Fantastic outlet for a BMW owner

Motorworks are my go to, one-stop shop for all of the parts that keep my ageing 1150GS on the road. Over the years I've had everything from consumables through to a clutch rebuild kit from them. Delivery is always prompt. They even called me when I ordered parts for a caliper rebuild to advise me not to split the calipers. Much appreciated advice! So, I highly recommend them for all things BMW.

26 mei 2026
Logo Motorworks

Antwoord van Motorworks

Hi Tim,

It's great to hear we're helping to keep your 1150GS ticking over! We appreciate your review and thanks for using us over the years.

Beoordeeld met 5 van de 5 sterren

You had everything I needed in stock…

You had everything I needed in stock and I received my order within a couple of days with no hassles at all. Great service

26 mei 2026
Logo Motorworks

Antwoord van Motorworks

Hi Clare,

It's excellent to hear that! Thank you for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Excellent service when I broke down on…

Excellent service when I broke down on holiday. Prompt and reliable delivery to my hotel which allowed me to get back on the road with little fuss.

26 mei 2026
Logo Motorworks

Antwoord van Motorworks

Hi Andy,

We're glad we could help you out with this, hopefully you managed to enjoy the rest of your trip! Thanks for leaving a review, we appreciate it.

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