Motorworks Reviews 

682
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I placed an order for new and used Airhead parts on 23 October 2026. The parts were shipped to me in South Africa using Parcel Force (Royal Mail). The parcel was delivered to my door on 29 October 2... Toon meer

Beoordeeld met 5 van de 5 sterren

Always a good experience when I buy from them. They will always call you if they think you have ordered wrongly for your particular bike.

Beoordeeld met 5 van de 5 sterren

Jamie was absolutely brilliant, helped me get the parts we needed and great communication, Jamie really cares about getting it right and I would recommend the company, thankyou again. We will be back... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've used Motorworks a good few times before. They're prices are decent and the range very good. However having had an issue with a bikes charging system i can now say their customer service is EXCEL... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Motorwinkel
  2. ook in
  3. Motoraccessoirewinkel
  4. Motorfietsonderdelen winkel

Geschreven door het bedrijf

The UK's number 1 supplier of new and used BMW motorcycle spares and accessories. Established in 1989, we are the UK's largest independent BMW motorcycle specialist, catering for all models from pre-70's to the latest R1300 models. Distributing across the UK & worldwide, we offer a friendly and professional service to BMW motorcycle enthusiasts as well as trade professionals. We share the same passion as our customers and offer them only the products, knowledge and service they require. We are constantly adding hundreds of items to our stock and reacting to demand across the range to bring you an even larger choice of BMW motorcycle spares and accessories. We keep thousands of items in stock and on the shelf ready for immediate despatch. If you require a part that is not listed we may well have it anyway; there simply isn't room to list all our stock items and our range is constantly expanding. If we don't have it, get in touch and we will be happy to help! As well as supplying new parts, we also carry thousands of used parts! Our used parts come with a 14 day, no quibble satisfaction guarantee to give you confidence when ordering. In addition to this, used parts carry a six month warranty.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

682 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,9

Alle reviews

(682)

184 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Prompt service

26 mei 2026
Logo Motorworks

Antwoord van Motorworks

Hello,

Thank you for your review and for highlighting our prompt service.

We’re always striving to provide a 5-star experience, so if there was anything that prevented us from earning that extra star, we’d be grateful for any feedback you could share. Your comments help us continue to improve.

Beoordeeld met 5 van de 5 sterren

Excellent Service

Easy to order on line and despatched quickly. No complaints would highly recommend this company.

26 mei 2026
Logo Motorworks

Antwoord van Motorworks

Hi Gillian,

It's great to hear that! Thank you for taking the time to leave a review, it's appreciated.

Beoordeeld met 5 van de 5 sterren

Motorworks is the name you can trust

Motorworks is the name you can trust. Best company to deal with. Top notch customer service. Very helpful and knowledgeable. Jamie you are a star. A+++++++++. Thansk Guys

1 juni 2026
Review zonder uitnodiging
Logo Motorworks

Antwoord van Motorworks

Hello Babar,

Thank you for your review, it's much appreciated. We'll be sure to pass on your review to Jamie!

Beoordeeld met 5 van de 5 sterren

Very easy to use and very helpful.

Very easy to use and very helpful.. the parts where boxed up and wrapped very well and i will use them again..

27 april 2026
Logo Motorworks

Antwoord van Motorworks

Hello David,

It's great to hear this, thank you for leaving your review.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

I've used Motorworks a good few times before. They're prices are decent and the range very good. However having had an issue with a bikes charging system i can now say their customer service is EXCELLENT. Lots of useful and prompt advice and suggestions from their staff and ultimately a quick exchange on a faulty part.
Many thanks

24 april 2026
Logo Motorworks

Antwoord van Motorworks

Hi John,

Thanks very much, and we're glad we could help you out with the faulty part.

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Fantastic customer service, these guys have raised the customer service bar for the rest to follow, well done team 👍

28 april 2026
Logo Motorworks

Antwoord van Motorworks

Hi Mel,

Appreciate the kind words, and we're always happy to help. Thanks!

Beoordeeld met 5 van de 5 sterren

Availability of parts and very prompt…

Availability of parts and very prompt delivery. You are my first choice every time.

28 april 2026
Logo Motorworks

Antwoord van Motorworks

Hello,

It's great to hear that! Thanks for using us and for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Great service

quick and very prompt when replying to enquiries. Everything is packaged very well

27 april 2026
Logo Motorworks

Antwoord van Motorworks

Hi Lukas,

Excellent! Thanks for the review.

Beoordeeld met 5 van de 5 sterren

Really friendly and helpful making sure…

Really friendly and helpful making sure I ordered the right parts… a piece missing from the kit was replaced straight away with new part delivered within 24hrs,,.,
Great service delivered nicely..

27 april 2026
Logo Motorworks

Antwoord van Motorworks

Hi Darren,

We're glad we could sort out the issue with the missing parts. Thanks for using us and for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

The telly sales person was so…

The telly sales person was so knowledgeable and helped me

24 april 2026
Logo Motorworks

Antwoord van Motorworks

Hi David,

Good to hear that! We'll let Jonny in sales know about your review. Thanks for taking the time to leave it!

Beoordeeld met 5 van de 5 sterren

I’ve been for over 20 years having parts from Motorworks…

I’ve been having parts from Motorworks for over 20 years , and whatever bmw I’ve owned over the years they’ve never let me down with new or secondhand parts always answering my questions and always spending their time giving me advice , amazing people , 5 stars is not enough , Graham Lunt

24 april 2026
Logo Motorworks

Antwoord van Motorworks

Hi Graham,

Thank you for your great review! We really appreciate it, and we're pleased that you're still using us after all these years. Cheers!

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Ordered some parts for carb refresh. Received a telephone call from Sales to clarify one small item. I had ordered a part for different model.

22 april 2026
Review zonder uitnodiging
Logo Motorworks

Antwoord van Motorworks

Hi Tom,

Glad we could help with that, we do our best to check all orders. Thanks for the review!

Beoordeeld met 5 van de 5 sterren

Onions

I've used Motorworks for a number of years now, their service has always been excellent. My bike is a bit of a mismatch of parts, when it came to replacing the fork springs, Tez and the team went above and beyond to identify the "pedigree" of my bike and suitable parts, guiding me to a well informed decision. The new parts were spot on. Even with the marvels of today's information technology, you still can't beat talking to somebody who know their onions!

5 februari 2026
Review zonder uitnodiging
Logo Motorworks

Antwoord van Motorworks

Hi,

Thanks shallot for the review, and it's great to hear how Tez and co have been able to help! We're sure you'll bring tears of joy to the team when they read this.

Beoordeeld met 5 van de 5 sterren

Very helpful on the phone and goods…

Very helpful on the phone and goods delivered promptly. I have used Motorworks for 30 years and never been let down.

27 maart 2026
Logo Motorworks

Antwoord van Motorworks

Hi Tony,

Thank you for using us for that period of time, it's been pleasure! We appreciate the review.

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