I experienced a supply and delivery problem with an item ordered from Mr Barks. Some three months lapsed but Mr Barks never gave up on my problem continually keeping me informed of my order status. Wo... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We are very happy with Mr Barks. The product is fantastic and our dog loves it! The service from Archie has been wonderful. When the product originally arrived, the zipper was broken and Archie arrang... Toon meer
Create communication. I followed up on an email saying my order had been shipped but found the shop app had not been updated (obviously a glitch in the system). Mr Barks emailed me right back confir... Toon meer
We got the single seat car seat for our Dachshund Max. It’s good because we can have a person in the back too. It keeps Max enclosed so he can’t try and climb in the front seat (which he was doing bef... Toon meer
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great support
The team at Mr Barks was great. I had an issue with a fault I found in the product and I reached out to the support team. Archie responded to me quickly to get things resolved and sent me a replacement within days. I had a great experience with the whole process and am happy with the outcome. Thanks to Archie and the team and Mr Barks - my pup and I are now travelling safe!
My experience with this wonderful…
My experience with this wonderful Aussie company has been a pleasure to deal with they have been so helpful and kind and understanding in my process I wish them all the best in there future kind regards Michelle
The customer service and communication…
The customer service and communication was excellent when I had a problem with the courier service. I would recommend Mr Barks.
Support
The notifications I received we great. Advising that my item had been shipped. As shipping was taking longer than expected i contacted the support line.
They were absolutely wonderful answered my query straight away and advised they would look into it and get back to me. Which they did.
Absolutely happy with my item more importantly my dog loves it
Customer Service
Although there was a mess up with delivery, customer service was straight on to it and Loki & Bill were in their seat within a day!
Fabulous customer support great product
Fabulous customer support. Had a little hiccup with Australia Post, MrBarks sorted it quickly and easily. The seat cover is amazing and great quality! Thank you so much - can’t wait for the fitted bed to add to it now :)
I accidentally put the wrong delivery…
I accidentally put the wrong delivery address when ordering a product from this business and the follow up service was absolutely fantastic.
The delivery did still go to the old address but I was informed and kept up to date every step of the way.
Poor quality and fit
Poor quality and fit. The material and the board strength is of low quality and the webbing straps thin, short and flimsy. Their policy is "once it’s taken out of the packaging it can’t be returned". Therefore, one can’t see the quality or the fit.
Mr Barks dog seat cover
Mr Barks car seat has been a game changer. Have purchased several times for other cars and has honestly been the best thing. Customer questions were answered and followed up in an expedient way and delivered in a timely manner. This is a fabulous Australian business.
Great customer service
Great customer service, fast delivery and great quality product that will keep your car clean and provides a comfortable separate space for your dog.
Great product and excellent after sales
Great product and excellent after sales
The product I purchased is great but a little damp
The product I purchased is great ,but the delivery took a bit of time and the package was left in the rain and was spilt open. There was nothing missing and the single dog bed is great ,also the staff at Mr barks were very helpful and it was a great outcome in the end .
Ordering was easy
Ordering was easy. The product is superb. Received in great time after order was made. Very impressed.
My little dog loves it!
The product has been installed and my dog feels really comfortable in it which is great!
The product did take a long time to arrive and I did have to send an email to the company. They were very helpful which was great 👍
They were very helpful on tracking my…
They were very helpful on tracking my parcel and made sure I was up dated. Delivery was great. Thank you very much
I had a problem with the internet when…
I had a problem with the internet when ordering my dog mat and was charged the full price despite being advised there was a discount price. I emailed them and explained this, not expecting anything and they immediately refunded the difference.
Happy with the product and the service.
Customer Service
I ordered my Dog car seat cover from Mr Barks as it is an Australian Company of which we all should be supporting (Australian Companies). The package was delivered on time, and the quality of this product was very satisfactory not to mention the follow up support service was second to none. I will not hesitate in supporting them again and recommending them to my fellow dog loving friends.
Dean. B.
There was a slight delay in receiving…my product
There was a slight delay in receiving my product however once i contacted customer support, they followed up immediately and my product arrived soon after. Very happy with them and as for my product, doggy car seat cover, it is excellent, a very well-made product
Highly Recommend Mrbarks
Great product and easy to put together. Quick reply on all emails. My puppy Walter loves his new car seat.
He is safe and secure when travelling in the car.
Highly recommend Mrbarks.
Excellent customer service from…
Excellent customer service from MrBarks, immediately contacted me back when I enquired about the eta of my product, I would purchase from again based on this alone, but the product is amazing my dog is very happy not sliding around the back seat of my car and I am reassured that the car is protected. Great service, great quality product. Will definitely recommend.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








