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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I experienced a supply and delivery problem with an item ordered from Mr Barks. Some three months lapsed but Mr Barks never gave up on my problem continually keeping me informed of my order status. Wo... Toon meer

Beoordeeld met 5 van de 5 sterren

We are very happy with Mr Barks. The product is fantastic and our dog loves it! The service from Archie has been wonderful. When the product originally arrived, the zipper was broken and Archie arrang... Toon meer

Beoordeeld met 4 van de 5 sterren

Create communication. I followed up on an email saying my order had been shipped but found the shop app had not been updated (obviously a glitch in the system). Mr Barks emailed me right back confir... Toon meer

Beoordeeld met 4 van de 5 sterren

We got the single seat car seat for our Dachshund Max. It’s good because we can have a person in the back too. It keeps Max enclosed so he can’t try and climb in the front seat (which he was doing bef... Toon meer

Bedrijfsgegevens


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4,4

Uitstekend

TrustScore 4.5 uit 5

141 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(141)

140 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great support

The team at Mr Barks was great. I had an issue with a fault I found in the product and I reached out to the support team. Archie responded to me quickly to get things resolved and sent me a replacement within days. I had a great experience with the whole process and am happy with the outcome. Thanks to Archie and the team and Mr Barks - my pup and I are now travelling safe!

11 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My experience with this wonderful…

My experience with this wonderful Aussie company has been a pleasure to deal with they have been so helpful and kind and understanding in my process I wish them all the best in there future kind regards Michelle

10 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Support

The notifications I received we great. Advising that my item had been shipped. As shipping was taking longer than expected i contacted the support line.

They were absolutely wonderful answered my query straight away and advised they would look into it and get back to me. Which they did.
Absolutely happy with my item more importantly my dog loves it

3 juli 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Customer Service

Although there was a mess up with delivery, customer service was straight on to it and Loki & Bill were in their seat within a day!

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous customer support great product

Fabulous customer support. Had a little hiccup with Australia Post, MrBarks sorted it quickly and easily. The seat cover is amazing and great quality! Thank you so much - can’t wait for the fitted bed to add to it now :)

3 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I accidentally put the wrong delivery…

I accidentally put the wrong delivery address when ordering a product from this business and the follow up service was absolutely fantastic.

The delivery did still go to the old address but I was informed and kept up to date every step of the way.

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor quality and fit

Poor quality and fit. The material and the board strength is of low quality and the webbing straps thin, short and flimsy. Their policy is "once it’s taken out of the packaging it can’t be returned". Therefore, one can’t see the quality or the fit.

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mr Barks dog seat cover

Mr Barks car seat has been a game changer. Have purchased several times for other cars and has honestly been the best thing. Customer questions were answered and followed up in an expedient way and delivered in a timely manner. This is a fabulous Australian business.

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The product I purchased is great but a little damp

The product I purchased is great ,but the delivery took a bit of time and the package was left in the rain and was spilt open. There was nothing missing and the single dog bed is great ,also the staff at Mr barks were very helpful and it was a great outcome in the end .

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

My little dog loves it!

The product has been installed and my dog feels really comfortable in it which is great!
The product did take a long time to arrive and I did have to send an email to the company. They were very helpful which was great 👍

19 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a problem with the internet when…

I had a problem with the internet when ordering my dog mat and was charged the full price despite being advised there was a discount price. I emailed them and explained this, not expecting anything and they immediately refunded the difference.
Happy with the product and the service.

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer Service

I ordered my Dog car seat cover from Mr Barks as it is an Australian Company of which we all should be supporting (Australian Companies). The package was delivered on time, and the quality of this product was very satisfactory not to mention the follow up support service was second to none. I will not hesitate in supporting them again and recommending them to my fellow dog loving friends.
Dean. B.

16 juni 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

There was a slight delay in receiving…my product

There was a slight delay in receiving my product however once i contacted customer support, they followed up immediately and my product arrived soon after. Very happy with them and as for my product, doggy car seat cover, it is excellent, a very well-made product

15 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly Recommend Mrbarks

Great product and easy to put together. Quick reply on all emails. My puppy Walter loves his new car seat.
He is safe and secure when travelling in the car.
Highly recommend Mrbarks.

13 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service from…

Excellent customer service from MrBarks, immediately contacted me back when I enquired about the eta of my product, I would purchase from again based on this alone, but the product is amazing my dog is very happy not sliding around the back seat of my car and I am reassured that the car is protected. Great service, great quality product. Will definitely recommend.

13 juni 2026
Review zonder uitnodiging

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