Have just taken out first subscription. Received this very promptly and also dealt with my query regarding missing out on some patterns which should have been sent as well. Received this by return.... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had received my first box and had a query. I emailed the suggested address and bearing mind that it was the weekend, I did not expect a response immediately. So imagine my surprise when I receive... Toon meer
I love the packaging and the fact that you could keep all your stuff in the box and stack them. I like being organized. Instruction book is awesome and being in color makes it easy to take a quick l... Toon meer
The first box I received was very complete and organized. I’ve not gotten very far on it yet but what I’ve done has been a good experience. My one contact with support was a pleasant experience and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
Contactgegevens
Nederland
- support@mrsquilty.com
- mrsquilty.com
4,5
Uitstekend
548 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Mrs. Quilty
Hey Dawn! Thank you for your kind feedback! 💖
We always strive to provide helpful and friendly service, and it’s lovely to know you felt well taken care of.
Wishing you lots of joy with your quilting projects! 🌷
It took me a couple of times to get to…
It took me a couple of times to get to Yuma, operator error. Yuma had some very good ideas of different colors I could use with my fabric.
28 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Phyllis! So happy to hear Yuma could inspire you with new color ideas! 🎨🧵
Thank you for your patience — and for sharing this sweet note.
We love helping bring fresh creativity to your quilting! 💐
I was pleasantly surprised at the…
I was pleasantly surprised at the wonderful customer service. They seem to really care about making sure I was satisfied with my purchase1
25 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Dear Trina! Your kind words truly mean a lot to us! 💕
We do care about making sure you’re happy with every Mrs. Quilty purchase — and we’re so glad that came through.
Thank you for sharing your experience! 🌸
Mrs. Quilty customer service is the best
I had such a short window of time to enjoy working on a project today and customer service got back to me with assistance in record time. They were so supportive and kind. Much appreciated!
26 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello David! We’re so happy we could assist you quickly and help you make the most of your crafting time! ⏰🧵
Thank you for your kind words — we’re always here to support you whenever you need us.
Happy quilting! 🌼✨
Don't waste your hard earn money
Don't waste your hard earn money. They don't ship out your supplies and then they tell you they don't have an account for you so you can't look up your order. So now where is my order nobody knows and they stole my money
25 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Kay! We are truly sorry to hear about your experience. 😔
We take situations like this very seriously and it’s definitely not the kind of service we want any of our customers to feel they’ve received.
Please reach out to us directly at support@mrsquilty.com so we can personally look into your order and make things right for you.
We are here to help and truly appreciate the chance to fix this.
Customer service was top notched
Customer service was top notched. One of the best customer service I have ever dealt with.
24 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Phyllis! Wow, thank you so much for such a wonderful compliment! 💜
We’re thrilled to hear you had such a positive experience with our Customer Support team.
We always aim to go above and beyond for our customers — and hearing your feedback truly means the world to us!
Mönster hjälp för igång sättning för att kunna använda tygerna i boxen. mönster i box.
Bra hjälp när man har problem. Svar snabbt
23 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Dear Kund! Tack så mycket för din fina recension! 🇸🇪✨ Vi är så glada att höra att du fick snabb och bra hjälp från vårt team.
Vi finns alltid här om du behöver ytterligare support eller har fler frågor!
Antwoord van Mrs. Quilty
Hey there, Mary! Thank you for the love! 🧵✨
We’re so happy to hear you’re enjoying the fabric and creative ideas.
Your excitement inspires us to keep bringing even more fun and beautiful projects your way!
Mrs. Ouilty’s Surprise Box
Mrs. Quilty keeps you up to date on the progress of every month’s box and when exactly you will receive it.
The box contains high quality fabric and easy to follow instructions. Plus a bonus little gift that is always useful.
I look forward to getting my box every month.
22 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Paula! We’re so happy to hear that you look forward to your box each month! 😊
Thank you for noticing the care we put into every detail—from the quality fabrics and clear instructions to the little surprise gifts.
It means a lot to know the tracking updates and delivery info are helpful too.
Happy sewing, and thank you for being part of the Mrs. Quilty community! 🧵📦✨
I am so thrilled with Mrs Quilty Chat…
I am so thrilled with Mrs Quilty Chat support. I had the nicest man (Kelvin) helping me, it blew me away with his excellent communication and his diligence to help with my issue. Super kind. It literally made my day!! I feel like I made the right choice now, becoming a Mrs Quilty customer. I’m beyond pleased.
21 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Dear Teresa! Wow, thank you so much for this kind feedback! 💛
We’re incredibly proud to have Kelvin on the team, and we’ll be sure to pass your words along—he’ll be thrilled!
We always aim to go above and beyond for our customers, and we’re so glad to hear you felt supported and welcomed.
We're honored to have you as part of the Mrs. Quilty family! 💬🧵💕
brilliant mrs. Quilty
Boxes are brilliant, very well thought out, and brilliant instructions and lovelyfabrics. As I'm a learner, it was great step by step pictures and explanations. , and customer service is second to none I had 1 issues sorted no probs straight away excellent service
19 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Donna! We’re so glad to hear you’re enjoying the boxes—especially as you’re just getting started with quilting! ✨
It means a lot to know the step-by-step instructions and thoughtful design are helping you feel confident, and we’re always here if you need a hand.
Thank you for the wonderful feedback! 🧵📦🌟
Brilliant products etc and very helpful…
Brilliant products etc and very helpful on helping me sort my problem out, replied very quickly to my email etc. can’t thank them enough for their help
19 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey Hey Kathleen! Thank you so much for your kind words!
We're really happy to hear that everything was sorted quickly and smoothly for you. 💌
Knowing you felt supported means the world to us—and we’re always here whenever you need help or just want to share your latest project! 🧵😊
I joined Mrs Quilty Pattern program
I joined Mrs Quilty Pattern program and had not received them. I figured it would start in May. I received an email from Mrs Quilty stating my patterns had not been open and maybe i should check my spam folder. they were not there. Mrs Quilty included a download and everything was there. i was having trouble getting to them because I believed i had to download an app to save them which was costing a monthly fee. I emailed the team and asked for help. they were quick to respond that I dont not need the app and explained what i needed to do.
18 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Gail! Thank you for sharing your experience—we’re so glad everything got sorted quickly and clearly for you! 💡
Tech can be tricky sometimes, but we’re always just a message away to help walk you through it.
We’re grateful to have you in the Pattern Club and can’t wait to see what you create! 🧵💻💖
Worth the Wait!
I could hardly wait to get my first Mrs Quilty box. I loved it! The material was top notch and I loved getting surprised by the items sent to me. I can’t wait to get my next box!
11 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Dawn! We’re so happy to hear that your first box brought you so much joy! 😊
Our team works hard to curate each box with high-quality materials and fun surprises, so it means a lot to know you’re enjoying it.
Can’t wait to surprise you again next month!
Great service
I love not only the box every month and the quality of the fabric, but when I recently had an issue with the mailing of my box they fixed it within 24 hours!
16 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Mindy! Thank you so much for your kind words! 💛
We know how important it is to get your box on time, so we’re really glad our team was able to sort things out quickly for you.
Enjoy your sewing projects—and the beautiful fabric to come!
Mrs Joy Parish
Mrs. Quilty support team was super quick to reply and provided clear information, with care and concern. Very much appreciated the speedy interaction. (I hope my machine gets out of the shop so I can continue my box projects.)
16 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey dear! Thank you for the lovely feedback!
We’re sending good vibes that your machine is back in action soon.
We can’t wait for you to dive into more projects. In the meantime, we’re always here if you need anything else 💬🧵
I was confused
I was confused, reached out and received a response back in less than 2 minutes. It seemed I barely hit send and got an answer. Awesome customer service team.
16 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Deborah! Wow, we love hearing that! 😄
We do our best to respond as quickly and helpfully as possible, so it’s great to know it made a difference.
Thanks for being part of the Mrs. Quilty community!
Fabulous customer service
Fabulous customer service- I had a question about delivery and it was answered so quickly and helpfully. Excellent communication- all adding to a great experience of Mrs Quilty 🙌
15 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Dear Joy! Thanks so much for the kind words and awesome review! ✨
We’re thrilled to hear that our support team made your experience even better.
Can’t wait to keep creating with you!
I love receiving the monthly boxes
I love receiving the monthly boxes. I have been using them to teach my girls how to sew and even learn new techniques myself. If I have had any problems with a box missing or items, the team at Mrs. Quilty have been great in fixing anything that has come up. They are very quick at responding to my texts or emails.
15 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Devin! This makes us so happy to read! 💕
Teaching your girls to sew using our boxes is exactly the kind of joy we hope to inspire.
We’re also glad our team has been able to support you when needed—thank you for sharing your experience!
I have not spoken to anyone but I…
I have not spoken to anyone but I received an email regarding my request.
14 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello, Linda! Thank you for the feedback!
We’re glad our team was able to provide the help you needed via email.
If you ever have any questions or want to chat more in-depth, we’re always here and happy to help!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.