Have just taken out first subscription. Received this very promptly and also dealt with my query regarding missing out on some patterns which should have been sent as well. Received this by return.... Toon meer
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Lees wat reviewers zeggen
I had received my first box and had a query. I emailed the suggested address and bearing mind that it was the weekend, I did not expect a response immediately. So imagine my surprise when I receive... Toon meer
I love the packaging and the fact that you could keep all your stuff in the box and stack them. I like being organized. Instruction book is awesome and being in color makes it easy to take a quick l... Toon meer
The first box I received was very complete and organized. I’ve not gotten very far on it yet but what I’ve done has been a good experience. My one contact with support was a pleasant experience and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
Contactgegevens
Nederland
- support@mrsquilty.com
- mrsquilty.com
4,5
Uitstekend
548 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Apologies
Good morning,
I received the first box with pot holder and placemat a couple of months ago. I cancelled right away and gave the comment that it wasn’t a good value. I have since watched the videos, really studied the book and have decided that not only is the box an excellent value but the idea of it is brilliant. I want to learn more about quilting and this is the way to do it. I won’t order the next box until I get through this one. It will take me a little bit. So, my apologies for my initial comment. I love the pictures in the book and the videos. I’m looking forward to getting started on the block.
Sincerely,
Kathy Ward
21 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hi Kathy!
Thank you so much for this thoughtful update — it means a lot to us. 💛
We’re so happy to hear the content and videos have helped you see the value in your first box, and we can’t wait for you to dive into the block!
Take all the time you need — quilting is a journey, not a race. 🧵
We’ll be right here when you’re ready for your next project.
Happy quilting!
Customer support
Customer support was so quick to respond with a solution to my issue. Other companies need to take note. Highly recommend Mrs Quilty.
19 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Kimberly! Thank you so much for the glowing recommendation! ✨
We're so proud of our support team and thrilled to hear they were able to resolve things quickly for you.
Your kind words truly encourage us to keep doing our best every day.
Happy quilting, and we hope to send you more joy in a box soon!
Excellent and Fun Monthly Treat!
The fabric is quality fabric! Cute patterns and useful tools come in the shipments. Reasonably priced. Small quick projects that work great for in between the big ones. Great service!
19 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Terri! Thank you so much for the kind words and thoughtful feedback!
We're thrilled to hear you're enjoying the quality fabrics, fun patterns, and handy tools in your boxes. We love being your go-to for those in-between projects!
If there's anything we can do to make your experience even better and turn those 4 stars into 5, we’re all ears.
Happy stitching! 🧵😊
This is only my first box
This is only my first box. I also enrolled in the digital pattern subscription as well. I became a bit overwhelmed with all the emails and seemed to mismanage my email containing the pattern.
I contacted customer service to ask questions so I could sort everything out. They were very helpful and a quick response was appreciated.
16 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Cynthia! Thank you so much for your kind review—and welcome to Mrs. Quilty! 🎉
It’s completely understandable to feel a little overwhelmed at first (there’s a lot of crafty goodness to take in!), and we’re so glad our team could help clear things up quickly.
We’re here for you every step of the way, and we hope your first box is just the beginning of many joyful quilting moments! 🧵💌
OMG they are amazing
OMG, Mrs. Quilty is AMAZING! I had a small issue with my first delivery....the box came open by the post office. I didnt know if anything was missing, so I posted the box and its contents to support and they immediately helped me and replaced the missing pieces!!! I am so excited to start my quilting experience with Mrs. Quilty! Thank you so much!
13 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Nancy! Thank you so much for the kind words!
We’re sorry to hear your first box arrived open, but we’re so glad our team could help right away.
Your excitement means the world to us, and we’re thrilled to be a part of your quilting journey!
Happy stitching and welcome to the Mrs. Quilty family! 🧵📦💖
Customer Service
I am very impressed with their Customer Service team!
12 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Dear Diane! Thank you! We're so happy to hear you had a great experience with our Customer Service team.
Helping our members is truly a joy, and we’re always here if you need anything. 💌🧵
Got my first box and I am very pleased…
Got my first box and I am very pleased with the detailed instructions (with pictures in a booklet), video support, patterns, and fabrics provided. The patterns are for useful items. In addition, the “gifts” of thread wrappers and a 6 1/2” acrylic ruler are smart notion items. I received a lightning email response (took only a minute) to a question which resolved my query. I am impressed so far…looking forward to next month’s box.
12 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Vicki! We're delighted you’re enjoying your first box!
From the detailed instructions and video support to the thoughtful notions—we aim to make every unboxing inspiring and fun.
And we’re thrilled we could respond quickly to your question!
Thanks for being part of the Mrs. Quilty community—we can't wait to show you what’s next! 🧵📚💫
Had lost an email with patterns in it…
Had lost an email with patterns in it that had not been saved. Yuma with Mrs Quilty was very helpful and immediately resent me all of the patterns. Excellent customer service.
8 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey Tammy! We're so glad you reached out and found the perfect plan!
Lauren is amazing, and we’re happy she could help you find exactly what you were looking for.
Whether it’s fabric or full kits, we’re here to make your quilting experience just right.
Thanks for sticking with us! 🪡💛
I was recently helped with my Box…
I was recently helped with my Box Subscription to Mrs Quilty. I had thought I would cancel because I only needed the fabric. Lauren told me about a different plan available that only sent fabric. Perfect! I was thrilled so I subscribed to this subscription! Thanks Lauren
9 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Dear Queen! We're so glad you reached out and found the perfect plan!
Lauren is amazing, and we’re happy she could help you find exactly what you were looking for.
Whether it’s fabric or full kits, we’re here to make your quilting experience just right.
Thanks for sticking with us! 🪡💛
Mrs. Quilty surpasses
I was going to stop my subscription with Mrs. Quilty and try a different subscription. I got my first order the other day and was not impressed at all by them. I signed back up with Mrs. Quilty immediately. I can tell they care about their products they put in their boxes, and make sure we are getting great quality for the fabric. The presentation of their boxes with the colorful booklets they include surpass the other brand. I am definitely sticking with Mrs. Quilty.
6 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey Hey! Wow, thank you!
It means a lot that you came back to us—and we’re honored to have earned your trust. We put a lot of love into every box, and it’s wonderful to hear that it shows.
Your feedback truly motivates us to keep making every delivery special.
Welcome back—we’re so happy to have you quilting with us again! 🧵🎁🌟
Quick Response
They quickly answered my questions and changed my address immediately. They were polite and efficient.
8 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey Dianne! Thank you so much for your kind words! 😊
We’re really glad to hear our team helped you quickly with your address update.
Your satisfaction is super important to us — we’re always here if you need anything else!
I was able to stay informed daily on my…
I was able to stay informed daily on my order and the mailing process and tracking. It did take a little bit longer coming from the states coming to Canada but if I had any questions, there was always somebody there to respond properly. The material is very pretty thank you
7 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Karen! So happy to hear you love the material and felt supported while waiting for your order to arrive in Canada! 🇨🇦✨
Thanks for your patience with the shipping time, and for appreciating our team’s help along the way.
Hope you enjoy every stitch! 🧵💛
Quick response time
Very quick response time to my problem. I am very happy that the problem with my damaged 1st subscription box and missing free gifts. Quick response time . Awesome
7 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Dear Laura! Thank you for your lovely feedback! 🌟
We’re really glad we could quickly sort out the issue with your box and gifts.
Your happiness means a lot to us—and we’re excited to keep delivering awesome boxes your way! 🎁✨
Shipper had thrown my package out of…
Shipper had thrown my package out of their car into our gravel driveway instead of getting out of the car and placing it by the house. I let Mrs Quilt know and they responded right away and are looking into it so it doesn't happen to anyone else. (Thankfully nothing happened to my package since we saw it happen we were able to get it picked up right away.)
24 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey Pamela! Thank you for sharing this and for the 5 stars! 🌟
We really appreciate your understanding, and we’re glad your package was safe.
Please know we’re looking into this to make sure it doesn’t happen to anyone else.
So grateful for thoughtful customers like you! 💛
I have contacted customer service a few…
I have contacted customer service a few times and they have always helped me. They were professional and nice. I do have a problem with their phone not being answered. I believe that may be a time zone issue.
I love getting my boxes and patterns. Very nice fabric.
14 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Pam! We truly appreciate your kind words and your trust in us! 😊
Thanks for letting us know about the phone issue — you’re right, time zones can sometimes get tricky, and we’ll keep working to improve.
So happy to hear you’re loving the boxes, patterns, and fabrics! 🧵💖
I had a great experience with customer…
I had a great experience with customer service over the weekend. I accidentally purchased the same set of patterns twice. Once I emailed them it take about 10 minutes for them ti issues a refund.
I also live my month subscription boxes!!!
3 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Kim! Thank you so much for the sweet review! 🙏
We’re really glad your refund was handled quickly and that you had a great experience, even over the weekend.
And it makes us smile to know you’re loving your subscription boxes too! 🎉💛
Happy crafting!
Mrs quilt has been awesome
Mrs quilt has been awesome. So many pretty things to make.
2 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Gina! Love hearing that! 🥰
Thank you for the kind words — it means a lot to know you’re enjoying all the pretty things and finding joy in your projects.
We’re excited to keep bringing you more inspiration! ✨🧵
Customer Service
Great customer service! I had a monthly quilt box arrive with everything missing from the box except the instruction book. I reached out to customer service and they sent out another box the next day!!
7 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Julie! We’re so glad we could quickly make things right for you! 🌸
Thank you for giving us the chance to fix the mix-up — we always want you to have everything you need to enjoy your quilting projects.
Happy stitching! 🧵
Awesome experience
I emailed about a question on a fabric and book. Not only did I receive a fast response they did everything to help me get the answers I needed.
1 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Dear Cheryl! Thank you for your kind words! 💕
We’re thrilled we could help with your fabric and book questions — making sure you feel supported and confident in your projects is always our goal.
Happy quilting! 🌼
Thanks for your prompt and quick…
Thanks for your prompt and quick responses to my inquiry and for bringing all my orders together in one package. Your customer support is the best 100% spot on.
24 april 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello She! Wow, thank you so much! 🌟
We’re delighted to hear everything arrived together and that our team could assist you so quickly.
Your satisfaction means the world to us, and we're always here if you need anything else! 🧵💛
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