Have just taken out first subscription. Received this very promptly and also dealt with my query regarding missing out on some patterns which should have been sent as well. Received this by return.... Toon meer
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I had received my first box and had a query. I emailed the suggested address and bearing mind that it was the weekend, I did not expect a response immediately. So imagine my surprise when I receive... Toon meer
I love the packaging and the fact that you could keep all your stuff in the box and stack them. I like being organized. Instruction book is awesome and being in color makes it easy to take a quick l... Toon meer
The first box I received was very complete and organized. I’ve not gotten very far on it yet but what I’ve done has been a good experience. My one contact with support was a pleasant experience and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
Contactgegevens
Nederland
- support@mrsquilty.com
- mrsquilty.com
4,5
Uitstekend
548 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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The fabric is top quality and…
The fabric is top quality and reasonably priced - just wish it arrived faster! : )
The replies from the support team arrived in my inbox almost instantly after being sent, even though it's very late in the evening where I am in Texas.
16 juni 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Kermit! We're thrilled to hear you love the quality and price of our fabric! 😊
Thank you for your kind words about our support team as well — we’re always here for you, no matter the hour (even Texas time 😉).
We'll continue working on improving delivery times, too!
Mrs Quilty is great!!
Mrs. Quilty is an excellent company to work with. Their service department is fast to respond and very helpful. I was missing a fat quarter piece of fabric from my last box. I notified them and within a few hours I had a replacement on the way and a return email thanking me for letting them know. Wonderful company!!
15 juni 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Dear Janet! Thank you so much! We're so glad we could get that missing fabric piece out to you quickly.
We believe that every stitch matters, and we're always happy to help however we can.
Your support truly means a lot! 🧵💜
Great for quilty newbies
Mrs. Quilty keeps you informed with shipping updates. The box is like a gift at Christmas, you can hardly wait on the next box. I have only been quilting for about a year. The book of instructions are awesome, easy to follow and helpful in many ways. It shows you a variety of options and shares many quilting tips.
The fabric patterns and colors are great.
I would recommend all quilters, especially new ones, to join with Mrs. Quilty.
16 juni 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey Nickie! What a beautiful message — thank you! 🌸
We’re so happy to be part of your quilting journey and honored that our boxes feel like little gifts.
Your enthusiasm is exactly what we hope to inspire in every quilter, new or seasoned.
Keep creating magic!
Quick Excellent support
I had ordered an online PDF pattern and I did not receive the file. I did not have an online account with them. That’s ok, because I emailed support and heard back right away. Once I gave her my order number she emailed the file to me. Very quick excellent support!
13 juni 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Denise! Thank you for your patience and for reaching out!
We’re glad we could resolve the issue quickly and get your pattern to you.
It’s always our goal to make things right as fast as possible. Happy quilting! ✨📩
Always quick to response and always…
Always quick to response and always follows up; very friendly and patient; resolve problems immediately
15 juni 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey Hey! Thank you! 💕
We truly appreciate your kind words. Quick responses, patience, and follow-ups are all part of how we care for our community.
It means the world to us to know we’re delivering the support you deserve.
Cheers,
I highly recommend Mrs Quilty subscription box!
Excellent customer service and I absolutely LOVE my very first Mrs Quilty box and look forward to many more to enjoy! I highly recommend their subscription service.
9 juni 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Joan! Thank you so much for your kind words and recommendation! 🌟
We're thrilled to hear that you loved your very first Mrs. Quilty box, and we can't wait to send you many more inspiring projects.
Welcome to the club—we’re so glad you’re here! 🧵💕
Pause subscription box shipment
I contacted the support team to pause my subscription box shipment for one month. The support team responded quickly to my request and promptly moved my next scheduled shipment back one month. The customer service provided by this team is exceptional.
10 juni 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Dear Barbara! We’re so happy to hear our team could help with your request so quickly! 💌
Your experience matters deeply to us, and it’s great to know we were able to make things smooth and stress-free.
Thanks for being part of the Mrs. Quilty family—we appreciate you! ✨
Very quick response on issue
Very quick response on correcting my shipping address. Very nice and thoughtful replies. Will recommend to others as customer service is a 5 star for going above and beyond!
9 juni 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Kat! Thank you for the glowing feedback! 😊
We always want to make sure you feel supported, and we're glad we could resolve the shipping address issue quickly and kindly.
It means a lot to hear you'd recommend us—happy quilting! 💖
I had a problem with my first order and…
I had a problem with my first order and Mrs. Quilty took care of it immediately after I reached out to them. So very quick and responsive. I am very impressed and can’t wait to work on my first projects. Thank you!!
9 juni 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hi Sew! We’re so glad we could make things right for you quickly! 🧷
Your excitement about your first projects is exactly what we love to see.
Thank you for giving us the chance to help—and welcome again to Mrs. Quilty! ✂️📦
My possible mistake
Sent an email about, what I thought was a problem. Immediate response from Yuma checking into my problem. I thought I had canceled my monthly subscription box by mistake, but she checked and assured me I had not. Her response and addressing my concerns were immediate. She’s awesome.
7 juni 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hi Lanette! Thank you so much for your kind words!
We’re thrilled to hear Yuma was able to quickly reassure you and make sure everything was in order.
We’re always here to help — and we’ll be sure to share your lovely feedback with Yuma! 💌
Subscription changes
Needed a few things changed on my subscription and the matter was handled with speed and accuracy. Exactly what I wanted done with the friendliest helpful service. ALWAYS the best 💜
7 juni 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Dear Theresa! We’re so glad we could make the changes smoothly for you!
Your support means the world to us, and we’re always just a message away if you need anything.
Thanks for being such a wonderful part of our community! 💜
I inquired about patterns
I inquired about patterns that I thought they were coming in my prescription box , but I got a response back within a few minutes that they were actually patterns to download, this was very helpful and they responded that I can reach out anytime I have a question about anything. This means a lot as a customer, I love this product it has beautiful fabric and instructions that are easy to follow. And the extra trinkets inside are a delight. Thank you again sincerely Charlotte
7 juni 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello there! Thank you, Charlotte!
We’re happy to hear our team could clarify things quickly, and it’s so nice to hear you’re enjoying the fabric, instructions, and those little surprises we love including.
Never hesitate to reach out again — we’re always here for you! ✨
Excellent customer service…
I somehow deleted a file that Mrs Quilty had sent to me. It contained all of the files I needed for my subscription box. I really don't know what happened to the file. I checked my trash, spam archive etc. They were so quick with a response and immediately fixed the problem. I am a new member and I am so impressed with their customer service!
5 juni 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Rhonda! Welcome to the Mrs. Quilty family!
We’re so happy we could get everything sorted out for you quickly.
It’s wonderful to hear you’re already feeling the love — our team is always here to help however we can 💕🧵
So far, so good!!!
So far, I've thoroughly enjoyed my Mrs. Quilty subscription. The directions are helpful to us new to quilting. The fabric is very high in quality and I've already completed my first quilt square - which turned out great!
27 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Dear Sarah! We’re thrilled to hear how much you’re enjoying your subscription! 😊
Starting something new can be a little daunting, so it’s great to know our directions and materials helped you feel confident, and congrats on completing your first quilt square!
We can’t wait to see what you create next.
Nice material and great instructions
Nice material and great instructions! Can't wait to get started. Customer service rocks!
29 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hello Cheryl! Yay! We’re so glad the fabric and instructions hit the mark—and thank you for the kind words about our customer service 💌
Have fun getting started, and don’t hesitate to reach out if you ever need a hand along the way!
Subscription
I had some problems with my subscription and they helped me through it. Thank u
27 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Jane! Thanks for your review! We’re happy we could help you get everything sorted out.
Sometimes hiccups happen, but we’re always here to make things right.
Enjoy your subscription and happy quilting! 🧵
Super speedy response!
I sent a quick question to the Mrs. Quilty team on a Sunday night of a holiday weekend. I received a very kind, personalized response in a couple hours! I was pleasantly surprised and am happy to be a subscriber to this wonderful company.
25 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey Leslie! Thank you so much for your kind words! 💌
We're so glad you felt taken care of — even on a holiday weekend! We truly believe in being there for our subscribers when they need us, and it's wonderful to know that it made a difference for you.
We’re lucky to have you in the Mrs. Quilty family! 🧵💕
I love my latest box!
I love my latest box from Mrs. Quilty! I was full of beautiful, soft, high quality fabric, pretty quilting ideas, and a fantastic pair of scissors. It's the best box I have received so far!
15 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Dear Allison! Yay — we’re thrilled you loved your latest box! 🎉
It sounds like this one really hit the sweet spot with beautiful fabrics and tools you’ll enjoy using.
Thank you for your enthusiasm and support — we’re so happy to be a part of your creative journey.
Can’t wait to surprise you again next month! ✂️💖
preparing to move
I cant say enough good things about every customer service interaction I have had with the Mrs Quilty team.
I am preparing to move, and because I am in Canada it is possible that my next delivery will be caught between homes. They were happy to add a temporary address and give some instruction on making the change to the new permanent address. The response to my query came in less than 15 minutes and about 5 minutes later the system was updated. One more thing of my plate and so quickly!!!!
24 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hey there, Leah! Wow — thank you for this glowing feedback! 💛
We know that moving can be stressful, so we’re glad we could take one thing off your plate quickly and smoothly.
Supporting our Canadian quilters (and all of our subscribers!) with care and attention is what we’re all about.
Wishing you a smooth move and many happy quilting moments in your new space! 📦🍁
They were fast very fast to respond
They were fast very fast to respond. Help me with everything. This was my 1st experience with Mrs. Quilt! Am so excited to receive my 1st monthly box!
23 mei 2025
Review zonder uitnodiging
Antwoord van Mrs. Quilty
Hi Dee! Welcome to the Mrs. Quilty community! 🎉
We’re so excited for you to receive your first box — and even more excited that your first experience with us was a great one.
Thanks for trusting us with your quilting journey — there’s so much joy (and fabric!) ahead! 💌🧶
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