MSBLUE Jewelry Reviews 

170
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 1 van de 5 sterren

The stated production times and shipping times are an absolute fabrication. If you work with customer service they will lie about the progress of your order for you to back off. Do not trust this comp... Toon meer

Beoordeeld met 5 van de 5 sterren

I got a cursive silver nameplate and silver snake ring last time and I were both daily. I've experienced no problems with the composition of either, and no problems with oxidizing, broken clasps, or b... Toon meer

Beoordeeld met 5 van de 5 sterren

I honestly loved this ring from the moment I opened the box. The packaging felt elegant, and the ring itself is even more beautiful in person. The sparkle is stunning without looking too flashy, and i... Toon meer

Beoordeeld met 5 van de 5 sterren

I had the honour of getting two beautiful rings and a pair of earrings from MS Blue. Such Beautiful jewellery. Absolutely amazing quality. So sparkly and elegant I get so many compliments! Great custo... Toon meer

Bedrijfsgegevens

  1. Sieradenwinkel

Geschreven door het bedrijf

Diamonds with A Promise Celebrating life's milestones with timeless craftsmanship, meaningful connections, and lasting impact.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

170 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 25% van zijn negatieve reviews beantwoord

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3,7

Alle reviews

(170)

35 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Incredibly Long Arrival Time

The stated production times and shipping times are an absolute fabrication. If you work with customer service they will lie about the progress of your order for you to back off. Do not trust this company or their service team.

23 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What a wonderful store

What a wonderful store. Wow. I would take one of everything. Wonderful selection and lovely and kind helpful people. I bought a sweet diamond butterfly necklace and there were many other things I loved!

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

do not ever order jewelry from this…

do not ever order jewelry from this place. The jewelry is bullshit any reviews you see are fake and made up. I paid $430 for an engagement set which was supposed to be a lab-grown emerald Platinum ring platinum plated.. I got a chunk of plastic from China I went and had the ring estimated and the values $3. tried to get a refund but oh according to their policy you can't refund it after 30 days. tried to be nice about it and they want to complete asses. there is no fine jewelry there is nothing but trash

7 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My MS blue experience..

I had the honour of getting two beautiful rings and a pair of earrings from MS Blue. Such Beautiful jewellery. Absolutely amazing quality. So sparkly and elegant I get so many compliments! Great customer service too. Thanks MS Blue!

11 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Birthday Gift Lasting for Years

Recently I received the Diamond Open bangle bracelet and the Mobius Strip Necklace Pendant in gold. When my order arrived, both pieces were beautifully packaged, and I was genuinely amazed at the quality which exceeded my expectations. The stones were exceptionally clear, and the craftsmanship was outstanding. This was not my first experience with them.
About 2 years ago. My birthday was approaching, and I wanted to treat myself to a piece of jewelry that would not only commemorate the occasion but also be suitable for everyday wear.
I ordered the 2 CT Petite Emerald-Cut Lab-Grown Ruby and the Prong-Set Ruby and White Sapphire Eternity Band. Both pieces were beautifully packaged as well. I especially loved the Tiffany blue boxes, even though I understand the packaging has recently changed.
I’ve been wearing the eternity band as well as the other pieces regularly, and each piece has held up beautifully. The stones remain intact, the shine is still vibrant. Customer service has been excellent, responsive, helpful, and professional. Shipping was quick, and any questions I had were answered promptly.
I highly recommend this company for anyone looking for quality jewelry and exceptional service.

4 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A great experience w/ msblue

I got a cursive silver nameplate and silver snake ring last time and I were both daily. I've experienced no problems with the composition of either, and no problems with oxidizing, broken clasps, or broken chains. I haven't taken off the nameplate necklace since I received it two years ago. The shipping was fast, the packaging was very nice, and the customer service was very polite as well.

1 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing quality and unique pieces

I honestly loved this ring from the moment I opened the box. The packaging felt elegant, and the ring itself is even more beautiful in person. The sparkle is stunning without looking too flashy, and it feels very comfortable to wear daily.What I love most is that every time I wear it, I get compliments from both women and men. It really stands out in such an elegant and timeless way. Delivery was smooth, and the whole experience felt very premium. Definitely a piece I would recommend.

1 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Una piacevole sorpresa!

Ottimo imballaggio del prodotto, spedizione in Italia molto veloce. L’anello che ho ricevuto è esattamente come descritto, di ottima fattura e le pietre utilizzate sono assolutamente brillanti ✨

20 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gorgeous pieces!

I was so impressed with the jewellery! I ordered a ring and necklace, which are really nice quality and made so well, and so so sparkly. The ring especially is so comfy to wear. It was delivered in the most beautiful packaging and boxes, I would definitely order again as a gift for somebody. I would recommend especially if you’re a girl like me who loves good quality pieces for your collection.

22 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful aquamarine set

I ordered a beautiful aquamarine set with a necklace and earings. I am very pleased with the quality and style. I have already received a few compliments and my friends were asking me where I got my jewelry from. The packaging is also very beautiful and could make a nice gift.

1 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM ALERT!!

I had a terrible experience with my second and final purchase with MSblue. I ordered a silver ring with lab diamond and lab emeralds but I received a silver ring with rose gold plating. And when I checked the stones out with a reputable jeweler, the lab diamonds came up as moissanite. When I contacted them they ghosted me. This company is in China and will do nothing to make things right. BUYERS BEWARE!!

29 april 2026
Review zonder uitnodiging
Logo MSBLUE Jewelry

Antwoord van MSBLUE Jewelry

Dear Valued Customer:

Thank you for bringing this matter to our attention. We sincerely apologize for the frustrating experience you have encountered.
This falls far short of the service standards and product quality that MSBLUE strives to deliver, and we are committed to resolving this issue for you promptly and effectively.

First and foremost, we take the mix-up regarding your ring design and gemstone specifications very seriously. We will immediately launch an internal investigation with our fulfillment team to identify the root cause and rectify the situation as quickly as possible. Additionally, we will review your previous correspondence records to determine why there was a delay in our response—ignoring our customers is absolutely not in our nature.

We offer our sincerest apologies for the inconvenience and distress this has caused you. We give you our solemn assurance that we will devote our utmost efforts to resolving this matter to your complete satisfaction.

Please contact us directly at [service@msblue.com], or send us a private message including your order number. We have established a "priority channel" for your case to ensure that a dedicated manager takes charge of handling it immediately.

Thank you for your patience; we look forward to earning back your trust through our actions.

Beoordeeld met 5 van de 5 sterren

Exquisite

First they have an excellent service and a very fast processing time! The items i ordered are exquisite and so unique. I felt like a queen wearing them for my event. I highly recommend to choose MSBlue, i am ordering more now! The qualiy is at its finest

9 april 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Both my wedding band and engagement…

Both my wedding band and engagement back up ring are beautiful. I love them and for the price the quality is awesome. I dont take off my rings and have had one of them for almost 2 years and they look just like it did when I first received them. I would definitely order again and again.

29 april 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Not so happy

Nice looking ring , but the coating does not last and scratches very easily. And just for them to do it right and fix it is too extensive of a process, also they want to charge you which should be their mistake in quality control.

16 maart 2026
Review zonder uitnodiging
Logo MSBLUE Jewelry

Antwoord van MSBLUE Jewelry

Dear Ronald,

Thank you for sharing your experience with us. We sincerely apologize for the frustration and inconvenience you have encountered.

We completely understand how disappointing it must be to face an issue with your ring after extended wear, and we deeply regret that our initial after-sales process did not meet your expectations.

At MSBLUE, we take great pride in the quality of our jewelry and in providing attentive customer support.

Clearly, we fell short of our own standards in this instance, and we are truly sorry for the stress this situation has caused you. Please know that your feedback is taken very seriously, and we are committed to refining our internal protocols to better serve our clients.

We would appreciate the opportunity to make amends and ensure your concerns are addressed personally. At your earliest convenience, please reach out to us directly at service@msblue.com, so we can re-evaluate your case in detail and work toward a more suitable and satisfying resolution.

Your trust is of paramount importance to us, and we sincerely hope to have the opportunity to earn back your confidence.

Beoordeeld met 5 van de 5 sterren

I recently received a stunning wedding ring

I recently received a stunning wedding ring from MSBlue Jewelry, and I couldn't be happier! My husband surprised me with this beautiful piece, which even has a personalized engraving. I've received countless compliments on it, and I'm thrilled to share that it is a genuine diamond – it officially registered as one! The team at MSBlue was honest, efficient, and a pleasure to work with. I’ll definitely be returning for all my future jewelry needs. Highly recommend!

27 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

MSBLUE FINE JEWELRY is excellent quality

MSBLUE Fine Jewelry is very beautiful excellent quality Jewelry. I have rings and earrings which the stones look very beautiful, elegant, and sparkling shine. I get lots of compliments on each piece of jewelry all the time. The company has fantastic customer service. MSBLUE Fine Jewelry my store to shop for my jewelry fine jewelry at a reasonable price.

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have a matching bracelet and necklace…

I have a matching bracelet and necklace from this company and I have to say it is so pretty. The blue stones really have a gorgeous colour and so good on, I just love wearing them. Great quality and fit. I make up excuses to wear them often as I know I will be complimented x/Users/gabriella/Desktop/photo-output.jpeg

23 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

love MSBLUE jewelry

love MSBLUE jewelry. It's high quality and very elegant. I loved the packaging and the beautiful blue boxes. They're the perfect accessory to elevate any look. I also loved the value for money.

21 april 2026
Review zonder uitnodiging

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