The stated production times and shipping times are an absolute fabrication. If you work with customer service they will lie about the progress of your order for you to back off. Do not trust this comp... Toon meer
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Lees wat reviewers zeggen
I got a cursive silver nameplate and silver snake ring last time and I were both daily. I've experienced no problems with the composition of either, and no problems with oxidizing, broken clasps, or b... Toon meer
I honestly loved this ring from the moment I opened the box. The packaging felt elegant, and the ring itself is even more beautiful in person. The sparkle is stunning without looking too flashy, and i... Toon meer
I had the honour of getting two beautiful rings and a pair of earrings from MS Blue. Such Beautiful jewellery. Absolutely amazing quality. So sparkly and elegant I get so many compliments! Great custo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Diamonds with A Promise Celebrating life's milestones with timeless craftsmanship, meaningful connections, and lasting impact.
Contactgegevens
3422 Old Capitol Trl, Ste 348, 19808, Wilmington , Verenigde Staten
- +1(213)3974916
- service@msblue.com
- msblue.com
3,7
Gemiddeld
170 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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The rings are beautiful
The rings are beautiful. True to size. My girlfriend will love them.
19 november 2024
Review zonder uitnodiging
Antwoord van MSBLUE Jewelry
Dear Robert,
Thank you for your wonderful feedback! We’re so glad to hear that you’re happy with the rings and that they’re true to size. We’re sure your girlfriend will absolutely love them! 💍💙
We appreciate your trust in MSBLUE and look forward to helping you celebrate many more special moments.
Best regards,
MSBLUE Customer Service Team
Ordered the wrong size and the exchange…
Ordered the wrong size and the exchange was nearly effortless. Quality products and top notch customer service.
16 november 2024
Review zonder uitnodiging
Antwoord van MSBLUE Jewelry
Dear Tanner,
Thank you so much for your kind words! We’re thrilled to hear that your exchange experience was nearly effortless, and we truly appreciate your recognition of our quality and customer service.
It’s always our goal to make every part of your experience smooth and enjoyable, and we’re so happy we could assist you. We look forward to serving you again soon! 💍✨
Best regards,
MSBLUE Customer Service Team
The ring is from China
The ring is from China, if you buy Gold ring to be cheap silver , the quality is terrible , you can look the reviews from Reddit and Better business Bureau, I made the complaint the company never answered, The rings are made in China but they pretend to have "headquarters" in NY. It's just a post office address that they have in NY. Stay away if you want quality, customer service and good shipping time-frame.
28 januari 2024
Review zonder uitnodiging
Antwoord van MSBLUE Jewelry
Dear Ana,
We’re truly sorry to hear about your experience, and we sincerely apologize for any frustration caused. We take all feedback seriously and are committed to providing high-quality products and top-notch customer service.
We understand your concerns, and we want to assure you that our rings are made with the utmost care and attention to detail, adhering to the highest standards. Our team is always available to help with any issues, and we deeply regret that we missed the opportunity to resolve your concerns sooner.
Please reach out to us at service@msblue.com with any further questions or if you would like assistance with your order. We are here to make things right and improve your experience with us.
Best regards,
MSBLUE Customer Service Team
She loves it
26 september 2024
Review zonder uitnodiging
Antwoord van MSBLUE Jewelry
Dear Customer,
Thank you so much for sharing your feedback! We’re overjoyed to hear that she loves the ring. 💍💙
It’s truly rewarding to be a part of such special moments, and we’re so glad you chose MSBLUE. We look forward to serving you again in the future!
Best regards,
MSBLUE Customer Service Team
The quality is terrible for the price I…
The quality is terrible for the price I paid , from gold to be looks like a cheap ring silver , I don’t recommend
4 oktober 2023
Review zonder uitnodiging
Antwoord van MSBLUE Jewelry
Dear Anna,
We sincerely apologize for the disappointment you’ve experienced with your purchase. We understand your frustration and want to ensure you are completely satisfied with your experience.
At MSBLUE, we take pride in offering high-quality pieces, and we regret that the ring did not meet your expectations. We’d love to resolve this issue for you. Please reach out to us at service@msblue.com, and we’ll work to make things right.
Thank you for bringing this to our attention, and we hope to have the opportunity to assist you further.
Best regards,
MSBLUE Customer Service Team
Great from start to finish
From start to resizing to finish, I had a very easy experience with great communication through all parts! Cissy was amazing to work with and I will absolutely be back!
Thank you for helping one of the most important memories be successful!
25 september 2024
Review zonder uitnodiging
Thx for the ring.
The for the ring. I can’t wait to see how my future goes for the person I really want to give this to. ❤️. Wish me luck everyone
11 september 2024
Review zonder uitnodiging
The ring was gorgeous
The ring was gorgeous! Better than I even thought was going to come my heart started to race as I looked at the ring I plan on proposing to my girlfriend. I know she's going to love it I'll definitely do business with MSBLUE again, thank you.
Adrian
4 september 2024
Review zonder uitnodiging
The rings are beautiful!
The rings are beautiful and the stones sparkle. The only thing I did not like was the weight of the rings they are very light, hoping the metal will last and not bend over time. These are affordable and give you the appearance of an expensive diamond without the price, but I am not sure if they are going to forever rings.
3 september 2024
Review zonder uitnodiging
I never received the ring
24 augustus 2024
Review zonder uitnodiging
Antwoord van MSBLUE Jewelry
Dear Daniel,
Thank you for your feedback, and we sincerely apologize for any confusion. We’ve checked our records, and it shows that one of your orders was delivered and received, while the other has been refunded.
If you believe there’s still an issue or have any further concerns, please don’t hesitate to reach out to us at service@msblue.com. We’re here to assist and ensure everything is resolved to your satisfaction.
Thank you for your understanding.
Best regards,
MSBLUE Customer Service Team
I received the ring and it's very…
I received the ring and it's very delicate. The size seems a little small, but I changed it to another finger and it fits very well. I'm thinking about getting the size adjusted.
12 augustus 2024
I love rubies
I love rubies, and my birthday is in July. Everything is good.
2 augustus 2024
Review zonder uitnodiging
This is my third time buying jewelry…
This is my third time buying jewelry from MSBLUE, and I have never been disappointed.
1 augustus 2024
Review zonder uitnodiging
This jewelry store also sells pearls
This jewelry store also sells pearls. I found a pearl necklace I love. It's very beautiful, and my friends are surprised I bought such good pearls at this price.
1 augustus 2024
Review zonder uitnodiging
I love the quality and very happy with…
I love the quality and very happy with the ring. Just takes forever to ship!
21 augustus 2024
Review zonder uitnodiging
I bought a ring and necklace at a very…
I bought a ring and necklace at a very friendly price. The quality is surprisingly good, and I am very satisfied.
1 augustus 2024
Review zonder uitnodiging
as soon as i placed the order they…
as soon as i placed the order they messaged me to confirm my order with the personal engraving our rings had and they kept me up to date with the order during processing and next thing you know it was delivered. good customer service and the rings are gorgeous!! i can’t wait for my spouse and i to get married!
27 juli 2024
Review zonder uitnodiging
Lost my beautiful engagement ring after…
Lost my beautiful engagement ring after 18 years. Replaced it with an almost identical ring in 14k gold. When it arrived I thought I was looking at my lost ring. So beautiful and my hand felt balanced again. Thank you MS Blue
13 augustus 2024
Review zonder uitnodiging
After wearing this moissanite ring
After wearing this moissanite ring, everyone around me had been praising it.
9 juli 2024
Review zonder uitnodiging
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