I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Toon meer
Bedrijf heeft geantwoord
Great selection of products at reasonable but not good prices. Delivery was slow as you use DPD to send to Northern Ireland for which I am charged £8 for tiny end mills! Why can you not use Royal Mail... Toon meer
Bedrijf heeft geantwoord
Nothing negative to say about MSC and their service, quality tools etc. My only niggle was although delivery was next day, it arrived during the evening, after we had closed. That is only a routing i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Industriële apparatuur leverancier
- Schuurmiddelenleverancier
- Fabrieksapparatuur leverancier
- Fabrikant
- Veiligheidsuitrusting leverancier
- Staalgroothandel
Geschreven door het bedrijf
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Trust MSC to deliver
Geschreven door het bedrijf
- Solving your biggest business challenges
- At the heart of MSC is our commitment to give you back control and demonstrate time and cost savings.
Next Working Day Delivery as Standard
Order before 6pm or 7pm online to receive next working day as standard
With our next working day delivery service, 99% of orders are dispatched the same day. We also offer a no quibble returns policy on catalogue items - we'll even collect it from you for free
Contactgegevens
7 Pacific Avenue, WS10 7WP, Wednesbury, Verenigd Koninkrijk
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They had the parts in stock and…
They had the parts in stock and delivered reliably and quickly, many thanks
20 januari 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning
Thank you for taking the time to leave us a review.
Kind regards
Jenna
MSC Industrial Supply
Staff dealt with my order…
Staff dealt with my order professionally.
Goods delivered on time.
19 januari 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning
Thank you for taking the time to leave us a review.
Kind regards
Jenna
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Terence,
Thank you for taking the time to review us a 5 star. It’s great to see we have delivered you a great service.
We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply.
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Kirsty,
Thank you for taking the time to review us 5 stars. We are glad you are happy with the service provided.
We hope to hear from you again soon.
Kind regards
Bec
MSC Industrial Supply
The package came the next day
The package came the next day. However the service is not as good as it was as DPD do not give emails saying when the package will arrive or what my options are. That used to be very helpful.
18 januari 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Graham,
Thank you for your review and your time on the phone. We apologise for this and have rectified your issue.
Please do not hesitate to reach out for us should you have any further issues.
Kind regards
Bec
MSC Industrial Supply
Fast shipping
Fast shipping, and difficult to find specialist tools of high quality at reasonable price
14 januari 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Devin,
Thank you for your 5 star review.
We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Martin,
Thank you for taking the time to review us.
We appreciate your feedback.
Kind regards
Bec
MSC Industrial
Not all items in stock
9 januari 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Stuart,
Thank you for your review.
We appreciate your comments as this helps us for future improvements.
Kind regards
Bec
MSC Industrial Supply
We have not received the order
9 januari 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Gregory,
Thank you for taking the time to leave us your review. We understand our Customer Support colleague has been in touch and resolved your query.
Kind regards
Bec
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good morning Belinda,
Thank you for taking the time to review us a 5 star.
It’s great to see we have delivered you a fantastic service.
Kind regards
Bec
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good morning Brad,
Thank you for taking the time to leave us a 5 star review of our services. We aim to provide this to all our customers.
We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good morning Robert,
Thank you for your 5 star review. We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Always try hard to help
Always try hard to help. I ordered tooling and they had it on back order, I talked with sales and we found somthing they had on stock and I had it with me next morning
11 december 2025
Antwoord van MSC Industrial Supply Co. UK
Good morning,
Thank you for taking the time to review us a 5 star.
It’s great to see we have delivered you a great service.
Kind regards
Bec
MSC Industrial Supply.
Antwoord van MSC Industrial Supply Co. UK
Good morning Joe,
Thank you for taking the time to review us a 5 star, this is really great to see. We do try to keep our prices low as we can.
We look forward to hearing from you in the future.
Kind regards
Bec
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Joanne,
Thank you for your review. We look forward to hearing from you in the future.
Kind regards
Bec
MSC Industrial Supply
Great products at great prices
Great products at great prices. Delivery is very quick, and on the rare occasions i've had to call, very helpful response.
6 januari 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Steve,
Thank you for taking the time to leave us a 5 star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
I ordered what I wanted and it turned…
I ordered what I wanted and it turned up when promised.That's all I need
6 januari 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon,
Thank you for your review. We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply.
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Peter,
Thank you for taking the time to review us a 5 star, this is really great to see. We look forward to hearing from you in the future.
Kind regards
Bec
MSC Industrial Supply.
Everything you need and prompt service
31 december 2025
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Simon,
Thank you for your review.
We are glad you are happy with the service we provide.
Kind regards
Bec
MSC Industrial Supply.
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Graeme,
Thank you for reviewing us 5 stars.
It’s great to see we have delivered you a great service.
Kind regards
Bec
MSC Industrial Supply.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.